Alchemer vs. Retently

Alchemer

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Alchemer	Score 8.8 out of 10	N/A	Alchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.	$55 per month per user
Retently	Score 1.0 out of 10	Small Businesses (1-50 employees)	Retently offers NPS surveys to measure customer satisfaction.	$0

Pricing

Alchemer

Retently

Editions & Modules

Offerings

Pricing Offerings
Alchemer	Retently
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

Additional Details

Discount available for annual billing on small team plans.

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More Pricing Information

Community Pulse
	Alchemer	Retently

Features

Alchemer

Retently

Survey Format & Appearance

Comparison of Survey Format & Appearance features of Product A and Product B
	Alchemer 8.0 14 Ratings 1% above category average	Retently - Ratings
Survey templates	8.013 Ratings	00 Ratings
Themes	7.014 Ratings	00 Ratings
Custom logo/branding	9.013 Ratings	00 Ratings

Survey Content

Comparison of Survey Content features of Product A and Product B
	Alchemer 9.3 15 Ratings 10% above category average	Retently - Ratings
Changes to live survey	8.015 Ratings	00 Ratings
Question design help	10.014 Ratings	00 Ratings
Multiple question types	10.015 Ratings	00 Ratings

Survey Logic

Comparison of Survey Logic features of Product A and Product B
	Alchemer 9.0 15 Ratings 10% above category average	Retently - Ratings
Survey logic flexibility	9.015 Ratings	00 Ratings

Survey Reporting & Analytics

Comparison of Survey Reporting & Analytics features of Product A and Product B
	Alchemer 6.6 15 Ratings 19% below category average	Retently - Ratings
Response tracking	7.015 Ratings	00 Ratings
Data export	6.015 Ratings	00 Ratings
Standard reports	7.015 Ratings	00 Ratings
Custom reports	8.014 Ratings	00 Ratings
Analytics	5.013 Ratings	00 Ratings

Survey Administration & Security

Comparison of Survey Administration & Security features of Product A and Product B
	Alchemer 10.0 13 Ratings 15% above category average	Retently - Ratings
Access controls	10.012 Ratings	00 Ratings
Compliance	10.012 Ratings	00 Ratings

Survey Distribution

Comparison of Survey Distribution features of Product A and Product B
	Alchemer 10.0 14 Ratings 23% above category average	Retently - Ratings
Vendor-offered crowdsourcing	10.07 Ratings	00 Ratings
Respondent restrictions	10.014 Ratings	00 Ratings

Best Alternatives
	Alchemer	Retently
Small Businesses	Square 9 Softworks Score 9.7 out of 10	Square 9 Softworks Score 9.7 out of 10
Medium-sized Companies	Square 9 Softworks Score 9.7 out of 10	Square 9 Softworks Score 9.7 out of 10
Enterprises	Verint Voice of the Customer Score 9.4 out of 10	Verint Voice of the Customer Score 9.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Testimonials
	Alchemer	Retently
Likelihood to Recommend	Alchemer No answers on this topic	Retently In my opinion, the customer service is a big let down. I think the product is decent. Imagine spending 3 weeks and not being supported for onboarding which, in my experience, is rarely seen in today's time. So we do not recommend the product Incentivized Stevan Noronha Co Founder Read full review
ScreenShots