Intertek Alchemy vs. Skilljar by Gainsight

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Intertek Alchemy
Score 9.0 out of 10
N/A
Alchemy Systems in Austin, Texas offers Ontrack, a corporate learning management platform created around the needs of entities in food preparation and distribution to ensure employees operate safely, compliantly, and in accord with corporate policies, and includes among its offering an extensive library of courses besides the ability to create more customized course and learning offerings to suit the needs of corporations and its employees.N/A
Skilljar by Gainsight
Score 8.9 out of 10
N/A
Skilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. An external LMS for customer and partner education, it is a Gainsight solution since the 2025 acquisition.N/A
Pricing
Intertek AlchemySkilljar by Gainsight
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Intertek AlchemySkilljar by Gainsight
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Intertek AlchemySkilljar by Gainsight
Features
Intertek AlchemySkilljar by Gainsight
Learning Management
Comparison of Learning Management features of Product A and Product B
Intertek Alchemy
9.6
1 Ratings
16% above category average
Skilljar by Gainsight
9.3
26 Ratings
8% above category average
Course authoring7.01 Ratings10.022 Ratings
Course catalog or library10.01 Ratings9.025 Ratings
Player/Portal10.01 Ratings9.021 Ratings
Learning content10.01 Ratings00 Ratings
Mobile friendly10.01 Ratings10.020 Ratings
Progress tracking & certifications10.01 Ratings8.026 Ratings
Assignments9.01 Ratings10.019 Ratings
Learning administration10.01 Ratings10.024 Ratings
Social learning10.01 Ratings9.014 Ratings
Compliance management00 Ratings8.517 Ratings
Learning reporting & analytics00 Ratings9.526 Ratings
Gamification00 Ratings8.53 Ratings
Single Sign On (SSO) Enabled Learning00 Ratings10.03 Ratings
Customer Training Tools
Comparison of Customer Training Tools features of Product A and Product B
Intertek Alchemy
-
Ratings
Skilljar by Gainsight
9.7
3 Ratings
0% above category average
Customer Feedback Collection00 Ratings9.03 Ratings
Customer Training Library Curation00 Ratings10.03 Ratings
User Permissioning00 Ratings10.03 Ratings
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User Ratings
Intertek AlchemySkilljar by Gainsight
Likelihood to Recommend
9.0
(1 ratings)
9.5
(78 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(2 ratings)
Usability
-
(0 ratings)
10.0
(53 ratings)
Support Rating
-
(0 ratings)
9.0
(52 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Intertek AlchemySkilljar by Gainsight
Likelihood to Recommend
Intertek Alchemy (formerly Alchemy Systems)
It makes safety training so much easier for our employees and keeps them involved with the questions throughout the training.
Read full review
Gainsight
Skilljar is fantastic for structured onboarding processes. If you're
looking to streamline and standardize the onboarding experience for your
customers, especially for software or complex products, this platform
is a gem. It allows you to create step-by-step courses guiding users
through functionalities, reducing confusion and accelerating their
learning curve.When you need versatility in content delivery, Skilljar is spot-on.
Whether it's video tutorials, interactive quizzes, downloadable
resources, or live webinars, the platform accommodates various formats.
It's perfect for accommodating different learning styles and ensuring
engagement.
For scenarios that demand highly complex simulations or immersive
learning experiences, Skilljar's capabilities might fall short. While it
supports interactive elements, extremely sophisticated simulations
might require additional specialized software or platforms.
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Pros
Intertek Alchemy (formerly Alchemy Systems)
  • Great selection of training.
  • Available to complete online.
  • Ease of use.
Read full review
Gainsight
  • Unlimited courses, learning paths, quizzes, pages, plans, and certifications
  • Ease of use for students, administrators, and content creators
  • Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
  • Asking for and listening to customer feedback for enhancements
  • Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
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Cons
Intertek Alchemy (formerly Alchemy Systems)
  • Easier way to create your own trainings.
Read full review
Gainsight
  • Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
  • Features that allow for the translation of content to allow access to content across languages.
  • Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
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Likelihood to Renew
Intertek Alchemy (formerly Alchemy Systems)
No answers on this topic
Gainsight
I like what you are using and how we are doing it. Also, changing systems is a lot of work
Read full review
Usability
Intertek Alchemy (formerly Alchemy Systems)
No answers on this topic
Gainsight
The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
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Support Rating
Intertek Alchemy (formerly Alchemy Systems)
No answers on this topic
Gainsight
I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
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Implementation Rating
Intertek Alchemy (formerly Alchemy Systems)
No answers on this topic
Gainsight
Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
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Alternatives Considered
Intertek Alchemy (formerly Alchemy Systems)
No answers on this topic
Gainsight
Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
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Return on Investment
Intertek Alchemy (formerly Alchemy Systems)
  • Decreased the amount of time HR spends on conducting safety training.
  • Decreases amount of down production time for employees to complete.
  • No negative impacts to report.
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Gainsight
  • Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
  • So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
Read full review
ScreenShots

Skilljar by Gainsight Screenshots

Screenshot of the Skilljar Dashboard, where all needed tools are accessed through a single interface.Screenshot of The training portal, which is the URL where published courses will be located, and where trainees can register for, access and complete training.

This URL can be set up as a custom domain using a website, like training.yoursite.com. Or a Skilljar domain can be used, like yoursite.skilljar.com. The look of the training portal can be customized to match a company's brand and colors.Screenshot of some of the analytics to measure  and track learner progress, in the analytics suite where content success is analyzedScreenshot of content that can be offered with Skilljar’s authoring tools. Multiple learning pathways based on user role, skillset, or use case can be created, as well as native video and audio with embedding from external hostsScreenshot of the built-in assessment & certifications engine that enables users to showcase their expertise, along with built-in assessment tools and verifiable badges and certificates.