Likelihood to Recommend
Aldelo POS is great for small to midsize single location restaurants. Unless you go with the cloud model you're limited to that. Aldelo is great for limited menus and places that do not track inventory in their POS. Once you go with a very large menu, be prepared to spend a lot of time getting it entered and working properly! Multiple stations are no problem and it runs well on older hardware too. Overall, a pretty solid system!
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For managing a restaurant Lightspeed is very useful & user friendly software. Restaurant owner can understand their business in a minute, can identify their best selling menu's, take online orders & delivered them anywhere as customer requirement by the help of Lightspeed. It can operate from anywhere which helps me to observe my multiple businesses.
Read full review Pros Reports: Live up to the minute data is something that any restaurant manager/owner wants. Aldelo does this well. Backend store setup (for techs like me) is very easy once you know the system. Setting up the peripherals, station-specific settings and the like - all very easy and intuitive Support: calling into support has always been a great experience, and perhaps the biggest sell point. I've even received help with expired support contracts. Their team is always at the ready to login or just offer the right advice driven solutions for the current support needs. Great job here! Read full review Lightspeed Restaurant is easier to set up & easy to use. Cloud-based integration helps me to access the software anywhere in the world. It's been beneficial for creating accurate financial statements. Read full review Cons Credit cards: we've all seen it with the EV revolution. Once that happened, using whatever merchant/payment processor went out the window. Aldelo - to my knowledge - only integrates directly with 4 processors. They need to add a lot more than that IMHO! Menu setup/rollout: this can test even the most talented veterans. Depending on the menu and the modifiers - this can go easy or be an outright nightmare to setup. A more intuitive process is direly needed here. Inventory: Well, none of my clients use it. Make it a value addon? Just get rid of it and leave to another solution? Inventory is a job I and of itself. Most restaurants I've dealt with are way too busy and shorthanded to do this properly anyway. Read full review Software is little bit pricey for small businesses. If they reduce their plan rate then it would be more accepted in startup businesses. Their aren't any free trial available for Lightspeed restaurant. At least 7 days trial should given. Overtime calculation isn't automatic & staff detailed information directory can be implemented. Read full review Alternatives Considered
From the list above
would be the closest to a restaurant POS, it's actually a very good one. As with any software, it does the same basic things, and in all likeliness, this has improved as a platform. It's been a while since I used it, so I don't want to provide out of date info. I listed Counterpoint because I currently manage a busy retail store that uses CP and they are opening a second location that will add bar and restaurant-style services to the CP system. That said, CP is retail first but looks like it will handle the restaurant/bar side of things nicely. Hard to recommend this solution for anyone other than high (HIGH!) end retailers as the upfront and overtime costs can be big. I wouldn't recommend for restaurants.
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I have already used two Restaurant POS software but Lightspeed helps me a lot to grow my business. I face some problems when using this but day by day they are constantly developing their services. Their customer support is amazing. If we face any problem the team responds quickly & helps me instantly.
Read full review Return on Investment Never been a loss to invest in Aldelo. It pays for itself very fast (software licensing). If you do the hardware right it can get expensive and take a little longer to see the ROI. All in one touchscreens are pricey, especially for the better brands. The peripherals are specific too: thermal printers, specialized impact printers for the kitchen, etc. They all add up quickly. The ability to monitor sales and adjust menus accordingly has to be priceless to an owner. Read full review Lightspeed Restaurant is easier to use. Cloud-based means I am able to log in while away from the restaurant to help staff having any problems. I can quickly change menu's design, pricing, pos layout on the backend. The system is very user-friendly to use and modify. We can perfectly track our inventory and sales. Read full review