Alert Logic vs. OpenText Core Endpoint Protection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Alert Logic
Score 9.0 out of 10
N/A
Alert Logic delivers managed detection and response (MDR) with comprehensive coverage for public clouds, SaaS, on-premises, and hybrid environments. Alert Logic is a LevelBlue solution since the January 2026 acquisition.N/A
OpenText Core Endpoint Protection
Score 7.9 out of 10
N/A
Webroot Endpoint Protection is the OpenText company's business class multi-vector endpoint protection application, providing centralized endpoint management, deep learning intelligence, and advanced behavioral analytics.
$150
per year per 5 seats
Pricing
Alert LogicOpenText Core Endpoint Protection
Editions & Modules
No answers on this topic
Business Endpoint Protection
$150.00
per year per 5 seats
Business Endpoint Protection
$690.00
per year per 25 seats
Business Endpoint Protection
Contact sales team
per 50+ seats
Offerings
Pricing Offerings
Alert LogicOpenText Core Endpoint Protection
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Alert LogicOpenText Core Endpoint Protection
Features
Alert LogicOpenText Core Endpoint Protection
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Alert Logic
-
Ratings
OpenText Core Endpoint Protection
7.8
24 Ratings
9% below category average
Anti-Exploit Technology00 Ratings7.322 Ratings
Endpoint Detection and Response (EDR)00 Ratings8.019 Ratings
Centralized Management00 Ratings8.224 Ratings
Hybrid Deployment Support00 Ratings6.513 Ratings
Infection Remediation00 Ratings8.022 Ratings
Vulnerability Management00 Ratings8.220 Ratings
Malware Detection00 Ratings8.223 Ratings
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User Ratings
Alert LogicOpenText Core Endpoint Protection
Likelihood to Recommend
8.7
(7 ratings)
7.8
(29 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
8.2
(8 ratings)
Support Rating
-
(0 ratings)
9.5
(8 ratings)
Implementation Rating
-
(0 ratings)
7.8
(7 ratings)
User Testimonials
Alert LogicOpenText Core Endpoint Protection
Likelihood to Recommend
LevelBlue
This is pretty good AV product - lightweight, easy to install, and easy on system resources. It will take some getting used to on the end user side, it doesn't scan in a traditional way, and it does not have a taskbar icon so it hard to know if it's working or installed. My only complaint would be the false positives which I know every AV system has, but the problem with Barkly is that it alerts the users with a message (which they freak out about) and it alerts IT with an email. Again, not a major issue, but it can be annoying until it is overridden. The override process is super easy though, so its again, not a big deal.
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OpenText
The software tends to do a good job of basic protection but is not the best for larger clients and is not as powerful as some others offered on the market today. The support is not the best either, have had a hard time getting assistance in the past trying to resolve issues.
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Pros
LevelBlue
  • Customer Service. Usually, I'd put the technical details up front, and they're good with that too. But the service from pre-sales all the way through onboarding and continued account management is top tier. Our onboarding schedule got messed up, partly because of us, but that was rather minor. I always get prompt replies to any tickets, and they've even reached out to discuss my feature requests. When it comes to security, it's critical to have a responsive team, and they've got it.
  • Detection seems good. It's hard to quantify exactly, but it seems that they always detect the bad actors. And when we get an alert, they include a bunch of details so we know what kind of scan they're trying to do, how far they got, etc. You can't prevent everyone from doing a scan on your IP, but it gives you a really good idea of where your soft spots might be. And if you're getting those low-level alerts, it's a reminder that it's there and working if you have a major event too.
  • Very easy setup. This goes back to their customer support to some extent, as they walk you through all the steps required. But it's also about their technical solution, it's not so overly complex that it's fragile, nor does it take a great deal of time to deploy. And it's been zero effort to maintain since then.
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OpenText
  • It is very light weight and does not tax the computers resources
  • Has a quick scan and does not take forevere when scanning
  • It's central management on the web makes it easy to use and gives tons of control for Admins
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Cons
LevelBlue
  • The interface is a little lacking from a search perspective but its not really meant for us to have to do the work
Read full review
OpenText
  • There are several configuration options for both end-point and DNS protection. Would like a more simple way to understand and validate settings.
  • Support is heavily video or FAQ based although you can submit a Support Ticket. Would like more availability to an actual support engineer.
  • Overtime you can forget how to change setting - a refresher course would be nice, especially as new features are added to the solution.
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Likelihood to Renew
LevelBlue
No answers on this topic
OpenText
It has proven successful so far in our environment for controlling malware/virus outbreaks.
Read full review
Usability
LevelBlue
No answers on this topic
OpenText
Webroot Endpoint Protection has been great for us, as its simple, cloud-based management console allows us to quickly deploy easily monitor all of our endpoints. However, it could improve by offering more customizable reporting options for deeper insights into security events and the interface could also use some updating, as it feels a bit dated.
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Support Rating
LevelBlue
No answers on this topic
OpenText
Support has been reliable up to this point. A request can easily be generated via the console and support responding in a reasonable time. We have not had any major issues other than the basic agents not communicating with the console and the like.
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Implementation Rating
LevelBlue
No answers on this topic
OpenText
I had some difficulties with remote users. I ended up needing to open a remote tech support session and finish the process. Other than a few speed bumps, I was impressed with the engineering of the install. Because of time differences, I was done installing in two days. The cost, per license, could be less.
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Alternatives Considered
LevelBlue
I was using Alert Logic Insight for myself to improve my skills and ability to it. My organization was not happy using our previous website security program so I recommended for them to use this software. It has been more than 1 year and still, they are using this program without having any problem so far.
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OpenText
Webroot is good in a way that it is an all encompassing solution one stop shop for protecting endpoints but it needs to be managed and licensed. Some users do not need constant protection or need to have it on their machines in where the combination of Field Effect and Malwarebytes is more effective.
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Return on Investment
LevelBlue
  • Return on Investment is measured in how protected our reputation is and Alert Logic contributes to this is a large way.
  • Alert Logic provides excellent information security assurance to the business and allows us to feel more proactive.
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OpenText
  • The DNS filtering allows for a very granular configuration of endpoints
  • The cost to benefit ratio is good. It is not a real EDR player yet, but the development looks promising
  • Its best feature is integration with our MSP software, providing actionable tickets.
Read full review
ScreenShots