AlertMedia vs. Crisis24 Critical Event Management (CEM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AlertMedia
Score 9.6 out of 10
N/A
AlertMedia headquartered in Austin offers their eponymous platform as a multi-channel emergency notification system, providing an intuitive mass communication solution, which may also be used to provide two-way communications, shipping alerts, or other related functions.N/A
Crisis24 CEM
Score 10.0 out of 10
N/A
The Crisis24 Critical Event Management (CEM) solution, formerly OnSolve is software-based communication, notification, and collaboration suite. The suite contains alerting tools and cloud-based collaboration and communication applications for governments and enterprises.N/A
Pricing
AlertMediaCrisis24 Critical Event Management (CEM)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AlertMediaCrisis24 CEM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AlertMediaCrisis24 Critical Event Management (CEM)
Features
AlertMediaCrisis24 Critical Event Management (CEM)
Emergency Notification System
Comparison of Emergency Notification System features of Product A and Product B
AlertMedia
8.9
2 Ratings
5% above category average
Crisis24 Critical Event Management (CEM)
-
Ratings
Mass Notification9.52 Ratings00 Ratings
Multi-Channel Delivery10.02 Ratings00 Ratings
Customization and Templates9.52 Ratings00 Ratings
Geo-Targeting7.52 Ratings00 Ratings
Multi-Language Support7.52 Ratings00 Ratings
Emergency Contacts Database9.02 Ratings00 Ratings
Two-Way Communication9.02 Ratings00 Ratings
Notification Reporting and Analytics10.02 Ratings00 Ratings
Integration with External Systems7.52 Ratings00 Ratings
Mobile Notifications10.02 Ratings00 Ratings
User Ratings
AlertMediaCrisis24 Critical Event Management (CEM)
Likelihood to Recommend
9.5
(4 ratings)
10.0
(2 ratings)
Usability
9.5
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
AlertMediaCrisis24 Critical Event Management (CEM)
Likelihood to Recommend
AlertMedia
The AlertMedia platform helped us with several key events, including an F3 tornado near one of our sites and a police situation in a residential neighborhood near our office. With both events, the mapping features allowed us to quickly understand our associates who may be impacted/affected and follow-up with them in a timely and efficient manner.
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OnSolve
Its well suited for early warnings; wellness checks; repeatable long-term duration events. ITs easy to train admins on it. I dont really see any less appropriate uses -- you may not want to use it for EVERYTHING or people ignore messages. So your admins need to be smart about deploying its capabilities. but it has never let me down.
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Pros
AlertMedia
  • Supports multiple countries with local or short code access numbers
  • Very quickly sends multimodal messages simultaneously
  • Provides good feedback for message sending, including options to resend to non-responsive people
  • Very good Threat Intelligence options, including immediate notifications through subscriptions, and weekly TI summaries.
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OnSolve
  • Easy to set up
  • Easy to update
  • Easy to download and upload data
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Cons
AlertMedia
  • A build-in template for notifications about various activities (weather, injury, etc.) would help make alerts more systematic in both appearance and content.
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OnSolve
  • Would love to see message library updated with smarter examples of threats
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Usability
AlertMedia
Easy to use platform. App is very simple and very mobile friendly
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OnSolve
No answers on this topic
Support Rating
AlertMedia
Support from AlertMedia has been ongoing and very accessible. Staff are consistently available and quick to respond. And I was developing an organization-wide training for this system, I called and spoke with a recruiter/trainer who emailed several training slides and helpful tips that I was able to convert into an online training.
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OnSolve
No answers on this topic
Alternatives Considered
AlertMedia
AlertMedia slightly edges out Rave for general notifications; Plus, AlertMedia has a very robust Threat Intelligence features that I'm not aware that Rave has.
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OnSolve
We didn't compare them to other available notification systems
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Return on Investment
AlertMedia
  • Efficiently notifying associates of issues affecting our sites
  • Timely and efficient return to normal operations when sites have been down and are resuming operations
  • Hurricane briefings
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OnSolve
  • Without it I wouldn't have a security business case
  • Employees demand this type of service exist
  • In a cyber incident you need this kind of out of band mechanism to communicate
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ScreenShots