AlertMedia vs. Crisis24 Mass Notification

The AlertMedia platform helped us with several key events, including an F3 tornado near one of our sites and a police situation in a residential neighborhood near our office. With both events, the mapping features allowed us to quickly understand our associates who may be impacted/affected and follow-up with them in a timely and efficient manner.

Incentivized

One Call Now is a great program that is easy to use and provides trusted results. It helps small business like ours reduce man power when trying to send out important notifications. Traditionally, before One Call Now, we would need to send out email notifications only, and we did not have the man power to make phone calls, or the technology to send out text notifications. One Call Now allows us to do all of the above in one step.

Incentivized

• Supports multiple countries with local or short code access numbers
• Very quickly sends multimodal messages simultaneously
• Provides good feedback for message sending, including options to resend to non-responsive people
• Very good Threat Intelligence options, including immediate notifications through subscriptions, and weekly TI summaries.

• Easy interface
• Fast results and notifications
• Variety of means to communicate a message
• Excellent reports that detail who was reached and who was not reached

Incentivized

• A build-in template for notifications about various activities (weather, injury, etc.) would help make alerts more systematic in both appearance and content.

Incentivized

• When typing a voice message, it is not always repeated well. You need to created spaces for pauses in speech, or the reading of initials that are names such as TCDN.
• The different choices for voice could be improved upon, some are too similar.

Incentivized

Easy to use platform. App is very simple and very mobile friendly

Incentivized

Support from AlertMedia has been ongoing and very accessible. Staff are consistently available and quick to respond. And I was developing an organization-wide training for this system, I called and spoke with a recruiter/trainer who emailed several training slides and helpful tips that I was able to convert into an online training.

Incentivized

AlertMedia slightly edges out Rave for general notifications; Plus, AlertMedia has a very robust Threat Intelligence features that I'm not aware that Rave has.

We have not used any other products before One Call Now .

Incentivized

• Efficiently notifying associates of issues affecting our sites
• Timely and efficient return to normal operations when sites have been down and are resuming operations
• Hurricane briefings

Incentivized

• Families enjoy being able to receive notifications on their phones via text
• Our small company has caught up with the times or modern notifications
• As a non-profit, the pricing has allowed us to continue providing this service to our families.

Incentivized