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AlertMedia vs. Crisis24 Mass Notification

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AlertMedia

    Score9.6 out of 10
    N/AAlertMedia headquartered in Austin offers their eponymous platform as a multi-channel emergency notification system, providing an intuitive mass communication solution, which may also be used to provide two-way communications, shipping alerts, or other related functions.N/A

    Crisis24 Mass Notification

    Score10 out of 10
    N/ACrisis24 Mass Notification (formerly One Call Now) is a broadcast messaging and notification service, as well as voice and email messaging system, for sending messages to groups quickly.N/A
    Pricing
    AlertMediaCrisis24 Mass Notification
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AlertMediaCrisis24 Mass Notification
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    AlertMediaCrisis24 Mass Notification
    Emergency Notification System
    Comparison of Emergency Notification System features of AlertMedia and Crisis24 Mass Notification
    Feature
    AlertMedia
    8.9
    2 Ratings
    6% above category average
    Crisis24 Mass Notification
    -
    Ratings
    Mass Notification9.52 Ratings00 Ratings
    Multi-Channel Delivery10.02 Ratings00 Ratings
    Customization and Templates9.52 Ratings00 Ratings
    Geo-Targeting7.52 Ratings00 Ratings
    Multi-Language Support7.52 Ratings00 Ratings
    Emergency Contacts Database9.02 Ratings00 Ratings
    Two-Way Communication9.02 Ratings00 Ratings
    Notification Reporting and Analytics10.02 Ratings00 Ratings
    Integration with External Systems7.52 Ratings00 Ratings
    Mobile Notifications10.02 Ratings00 Ratings
    User Ratings
    AlertMediaCrisis24 Mass Notification
    Likelihood to Recommend
    9.5
    (4 ratings)
    10.0
    (1 ratings)
    Usability
    9.5
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AlertMediaCrisis24 Mass Notification
    Likelihood to Recommend
    AlertMedia
    The AlertMedia platform helped us with several key events, including an F3 tornado near one of our sites and a police situation in a residential neighborhood near our office. With both events, the mapping features allowed us to quickly understand our associates who may be impacted/affected and follow-up with them in a timely and efficient manner.
    Incentivized
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    Crisis24
    One Call Now is a great program that is easy to use and provides trusted results. It helps small business like ours reduce man power when trying to send out important notifications. Traditionally, before One Call Now, we would need to send out email notifications only, and we did not have the man power to make phone calls, or the technology to send out text notifications. One Call Now allows us to do all of the above in one step.
    Incentivized
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    Pros
    AlertMedia
    • Supports multiple countries with local or short code access numbers
    • Very quickly sends multimodal messages simultaneously
    • Provides good feedback for message sending, including options to resend to non-responsive people
    • Very good Threat Intelligence options, including immediate notifications through subscriptions, and weekly TI summaries.
    Read full review
    Crisis24
    • Easy interface
    • Fast results and notifications
    • Variety of means to communicate a message
    • Excellent reports that detail who was reached and who was not reached
    Incentivized
    Read full review
    Cons
    AlertMedia
    • A build-in template for notifications about various activities (weather, injury, etc.) would help make alerts more systematic in both appearance and content.
    Incentivized
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    Crisis24
    • When typing a voice message, it is not always repeated well. You need to created spaces for pauses in speech, or the reading of initials that are names such as TCDN.
    • The different choices for voice could be improved upon, some are too similar.
    Incentivized
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    Usability
    AlertMedia
    Easy to use platform. App is very simple and very mobile friendly
    Incentivized
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    Crisis24
    No answers on this topic
    Support Rating
    AlertMedia
    Support from AlertMedia has been ongoing and very accessible. Staff are consistently available and quick to respond. And I was developing an organization-wide training for this system, I called and spoke with a recruiter/trainer who emailed several training slides and helpful tips that I was able to convert into an online training.
    Incentivized
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    Crisis24
    No answers on this topic
    Alternatives Considered
    AlertMedia
    AlertMedia slightly edges out Rave for general notifications; Plus, AlertMedia has a very robust Threat Intelligence features that I'm not aware that Rave has.
    Read full review
    Crisis24
    We have not used any other products before One Call Now .
    Incentivized
    Read full review
    Return on Investment
    AlertMedia
    • Efficiently notifying associates of issues affecting our sites
    • Timely and efficient return to normal operations when sites have been down and are resuming operations
    • Hurricane briefings
    Incentivized
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    Crisis24
    • Families enjoy being able to receive notifications on their phones via text
    • Our small company has caught up with the times or modern notifications
    • As a non-profit, the pricing has allowed us to continue providing this service to our families.
    Incentivized
    Read full review
    ScreenShots