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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AlertMedia

    Score9.6 out of 10
    N/AAlertMedia headquartered in Austin offers their eponymous platform as a multi-channel emergency notification system, providing an intuitive mass communication solution, which may also be used to provide two-way communications, shipping alerts, or other related functions.N/A

    Titan HST

    Score10 out of 10
    N/ATitan HST, from Titan Health & Security Technologies headquartered in Newport Beach, is presented as an emergency alert system & mass notifications system, suitable for businesses, governments and schools. The software platform allows administrators, organizational users and emergency personnel to communicate emergency information – increasing information dissemination and reducing emergency response time.N/A
    Pricing
    AlertMediaTitan HST
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AlertMediaTitan HST
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    AlertMediaTitan HST
    Emergency Notification System
    Comparison of Emergency Notification System features of AlertMedia and Titan HST
    Feature
    AlertMedia
    8.9
    2 Ratings
    6% above category average
    Titan HST
    -
    Ratings
    Mass Notification9.52 Ratings00 Ratings
    Multi-Channel Delivery10.02 Ratings00 Ratings
    Customization and Templates9.52 Ratings00 Ratings
    Geo-Targeting7.52 Ratings00 Ratings
    Multi-Language Support7.52 Ratings00 Ratings
    Emergency Contacts Database9.02 Ratings00 Ratings
    Two-Way Communication9.02 Ratings00 Ratings
    Notification Reporting and Analytics10.02 Ratings00 Ratings
    Integration with External Systems7.52 Ratings00 Ratings
    Mobile Notifications10.02 Ratings00 Ratings
    User Ratings
    AlertMediaTitan HST
    Likelihood to Recommend
    9.5
    (4 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.5
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    AlertMediaTitan HST
    Likelihood to Recommend
    AlertMedia
    The AlertMedia platform helped us with several key events, including an F3 tornado near one of our sites and a police situation in a residential neighborhood near our office. With both events, the mapping features allowed us to quickly understand our associates who may be impacted/affected and follow-up with them in a timely and efficient manner.
    Incentivized
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    Titan Health & Security Technologies, Inc
    Aside from COVID-19, we had to close the school down 3 times this school year due to smoke (bad air) and a piping issue. Titan was able to get our messaging out immediately and we were able to make sure no one showed up to school when we sent out a text message and email message early that morning. We have been able to mitigate issues by communicating effectively with our families and staff.
    Incentivized
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    Pros
    AlertMedia
    • Supports multiple countries with local or short code access numbers
    • Very quickly sends multimodal messages simultaneously
    • Provides good feedback for message sending, including options to resend to non-responsive people
    • Very good Threat Intelligence options, including immediate notifications through subscriptions, and weekly TI summaries.
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    Titan Health & Security Technologies, Inc
    • The app is extremely easy to use.
    • It has been a very useful tool when we have had a couple of emergencies on campus.
    • It has kept our parents, faculty, and staff informed immediately during an emergency situation.
    Incentivized
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    Cons
    AlertMedia
    • A build-in template for notifications about various activities (weather, injury, etc.) would help make alerts more systematic in both appearance and content.
    Incentivized
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    Titan Health & Security Technologies, Inc
    • The only thing would be to change some of the COVID-19 prescreen features.
    Incentivized
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    Likelihood to Renew
    AlertMedia
    No answers on this topic
    Titan Health & Security Technologies, Inc
    Titan has enabled us to quickly and effectively communicate with our constituents. We have used Titan when we need to get an important message out or when we have had a crisis. It has worked extremely well and Titan has provided a top-notch product. The app is extremely easy to use and the web interface is also very simple to use. Additionally, we have made requests to enhance the product and every time a suggestion has been made, Titan has listened. There were two critical updates they were able to make this year, that has made sending messages out a lot easier. We had requested our school name be used when messages were sent out, not our own personal names. So now when I send a community-wide message, it is sent from the school and not one specific person
    Incentivized
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    Usability
    AlertMedia
    Easy to use platform. App is very simple and very mobile friendly
    Incentivized
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    Titan Health & Security Technologies, Inc
    I have found the app and the web interface extremely easy to use. It is also easy for my colleagues to use even if they don't use it often.
    Incentivized
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    Support Rating
    AlertMedia
    Support from AlertMedia has been ongoing and very accessible. Staff are consistently available and quick to respond. And I was developing an organization-wide training for this system, I called and spoke with a recruiter/trainer who emailed several training slides and helpful tips that I was able to convert into an online training.
    Incentivized
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    Titan Health & Security Technologies, Inc
    I have only needed to use Titan Support once or twice, but I was able to get my issues resolved quickly and on the same day. Support and my account rep are always there if I need assistance. They are very focused on customer service.
    Incentivized
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    Implementation Rating
    AlertMedia
    No answers on this topic
    Titan Health & Security Technologies, Inc
    Titan told me what they needed on their end to upload the information and I was able to provide them with the data. Our account rep hosted a training for all our faculty and staff so everyone was comfortable using it. It was very straightforward
    Incentivized
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    Alternatives Considered
    AlertMedia
    AlertMedia slightly edges out Rave for general notifications; Plus, AlertMedia has a very robust Threat Intelligence features that I'm not aware that Rave has.
    Read full review
    Titan Health & Security Technologies, Inc
    We used Blackboard Connect previously and it's a terrible product for communications. I am so glad we left it.
    Incentivized
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    Return on Investment
    AlertMedia
    • Efficiently notifying associates of issues affecting our sites
    • Timely and efficient return to normal operations when sites have been down and are resuming operations
    • Hurricane briefings
    Incentivized
    Read full review
    Titan Health & Security Technologies, Inc
    • Titan has been critical multiple times this school year when we least expected we would need it. I am a huge proponent of the Titan App
    Incentivized
    Read full review
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