Alex Solutions headquartered in Melbourne offers their enterprise data catalog, a marketplace for enterprise data that enables data-centric business outcomes.
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Cloudingo
Score 7.6 out of 10
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Cloudingo - a cloud-based SaaS, connects to salesforce.com and allows system administrators to scan their entire database for similar or duplicate records. Cloudingo was launched in late 2011. It is well known for its ease-of-use and rich user experience.
If you have information systems with lots of information but need a solution that ties together the data Alex Solution is really a great tool for this. We're a large international company, so this was our case. But if you are a smaller local company with not that much data available it could be you should look for other solutions for a start.
Cloudingo is great at mass merging account and contact records based off a specific criteria instead of having to do it manually within the record in SF. It also is easy to analyze a record while in a mass merge to see if you need to edit some values. However, having other standard objects would be very beneficial and even having it for custom objects could be helpful.
Cloudingo displays a single dashboard view of the quality of data you have in Salesforce. You no longer have to guess how much of your CRM is "clean" or "dirty".
Cloudingo allows you to test functionality in Salesforce Sandbox prior to conducting changes in Salesforce Production. I highly recommend thoroughly testing functionality prior to making changes in your live CRM.
Cloudingo allows you to mass merge and converts records automatically and manually either individually or in groups. This saves a lot of manual time in trying to keep your CRM's data clean.
We spend enough money on Salesforce that the cost of Cloudingo when compared with its benefits is extremely small. We've been able to see measurable KPIs move as a result of the work we've done with Cloudingo
Very usable. I have not spent enough time to fully grasp the capabilities. The interface is fairly intuitive, and I think with more time, I would grasp it very well.
I have had to reach out to Cloudingo support several times. They almost always respond that same day. Often times they will call me directly to fix the problem or walk me through best practices. They even reach out after the fact to make sure that everything worked okay. They are also kind and personable.
For us it was just a matter of committing the 10 minutes to install it from the AppExchange. It automatically builds out a dashboard based on standard filters and you get a lot of insight from them. We then copied some of the standard ones and pulled two from a filter library that rounded out what we needed. I wish I had done this months before given how little of my time it actually took.
I have seen companies with Alex and Collibra, and if I should choose one of these tools based on my knowledge and feedback from the users, I would definitely choose Alex Solutions. From a user perspective Alex Solutions is easier to use - it really is just more intuitive and for most users that can make the difference between using and not using the solution
We considered DemandTools CRMFusion. As a small company with a limited budget, it was considerably more expensive than Cloudingo. It also was an installable, on-premise piece of software which is a big drawback. While the reviews of CRMFusion on TrustRadius were very positive, it appeared to have a steeper learning curve as well. So the combination of cloud-based, easier-to-use, and lower price led us to select Cloudingo over CRMFusion.
It's always difficult to predict the future, but the feedback from our organization is clear. Data-driven decisions are better decisions for sure.
No service or solution is free, but seen in the bigger picture the better decision making surely outweigh the costs of Alex Solutions
Our organization has way more focus on data and ensuring correct data collection. This is probably the best impact we have had seen from a data manager's perspective
