What users are saying about
18 Ratings
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Score 8.8 out of 100
6 Ratings
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Score 8 out of 100

Likelihood to Recommend

Algolia

If you have a dedicated developer who has the technical know-how to delve deep into Algolia's documentation to figure out what makes it tick, this is the product for you. Algolia's framework is extremely powerful, making search instantaneous and providing users with results at break-neck speeds. If all you need is great search, but you do not require a complex relevancy algorithm running it, Algolia will work well for you. The more complex your use case, the more expensive the product becomes.
Anonymous | TrustRadius Reviewer

Coveo Relevance Platform

Coveo is well-suited for larger companies that have a huge amount of files sitting its databases. For a company of more than 100K employees, Coveo does a nice job of sifting through massive piles of data. For example, if I wanted to find something about 401K matches, I could type that into the Coveo search bar on our portal and it would give me all the files in our system about investing in 401K in our company. The results don't take too long to come up as well.
Anonymous | TrustRadius Reviewer

Pros

Algolia

  • Algolia is brain-dead simple to set up. I've implemented search with Algolia in a dozen different ways now, and it never took me longer than a few minutes to get the functionality I want. With Algolia, the only challenge is designing your search UI -- if you don't want to use their baked in UI solutions.
  • Results come back incredibly fast. I'm not sure how Algolia does it, but every keystroke I make in a search field returns new results instantly. It's hard to believe that I'm searching large datasets on a remote server when it works so fast.
  • Very little customization is needed for 99% of use-cases. Algolia's out of the box setup works great, and it takes no prior knowledge to set up.
Eli Allen | TrustRadius Reviewer

Coveo Relevance Platform

  • Searching a large set of documents is very fast
  • Support for faceted searching
  • Supports synonyms through an admin panel or via an external file
  • Out-of-box controls for rendering search, results, and faceting.
  • Customization allows for more flexible implementations
  • .NET hooks exist allowing code to be injected into its indexing process. This allows for more advanced taxonomy indexing (for example inspecting semantic information during indexing)
  • Items published via Sitecore are automatically indexed (within a minute or two of publish time)
  • Out-of-box support for ranking files attached to pages (PDFs, DOCs, etc) based on search term relevancy
  • Supports ranking certain file types above others (giving PDFs more weight than DOCs, etc)
  • Out-of-box support for crawling web pages from multiple sources. Each source can be configured with different crawl frequencies.
  • Coveo 7 introduces a JavaScript search interface in conjunction with a new REST API that you can use as an alternative to the out-of-the-box Coveo .NET search interfaces. This is also customizable and even supports templating engines like mustache and underscore.
  • They have a StackOverflow-like forum where you can get assistance from the community: https://answers.coveo.com/ .
Rondel Ward | TrustRadius Reviewer

Cons

Algolia

  • Algolia can be a bit complex -- for smaller companies or companies without many tech resources, it may be difficult to implement and use without the help of a third party
  • Manually manipulating search results (for specific queries having listings show up first) is a bit difficult to do without custom developing that functionality
Michael Riess | TrustRadius Reviewer

Coveo Relevance Platform

  • UI changes were cumbersome and timely to make changes to based on business requirements and user feedback. We were not able to optimize in the UI due to the constraints.
  • Analytics in the version we had were very poor. UI was built in Silverlight with no exportable version to be able to perform further analysis of data. Many product suggestions around additional metrics needed.
  • We struggled around data ranking and relevance due to the amount of unstructured data that we were indexing. This caused user adoption issues. This service and guidance was something that we were never really able to get from Coveo with my time using the product. The relevance controls were very simplistic and did not give us much control.
Lauren Jones, PMP | TrustRadius Reviewer

Likelihood to Renew

Algolia

No score
No answers yet
No answers on this topic

Coveo Relevance Platform

Coveo Relevance Platform 6.6
Based on 2 answers
We still have many clients which have custom search implementations supported by Coveo which crawl their Sitecore instances. From that perspective, I'm very likely to use it again. One of the main drawbacks I have heard is that Coveo is relatively expensive. The size of your project budget may have a greater influence on your decision to use Coveo if the custom features are not must-haves for your organization
Rondel Ward | TrustRadius Reviewer

Support Rating

Algolia

Algolia 9.0
Based on 2 answers
We did have one occurrence where we maxed out our plan and the service didn't respond well. This is probably a very common scenario and it took half a day to get things back to normal with slow response time. Price is also a consideration. If you are restrained in that sense you might want to dedicate the time to having your own setup from the get-go.
Sagiv Frankel | TrustRadius Reviewer

Coveo Relevance Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

Algolia

Algolia at first seemed and proved to be the fastest compared to the other search engines. It is very easy to implement. Also, it had a 24x7 support which proved to be very useful. It is also useful for all types of clients weather it be organizations or individuals. It can also handle typos. It also focuses on features like API and SSL Security. Also, it is designed to search records, not pages. These were some of the reasons we went ahead with Algolia.
Anonymous | TrustRadius Reviewer

Coveo Relevance Platform

No answers on this topic

Return on Investment

Algolia

  • It's too early to measure any increase in our transactions
  • We have good customer feedback on the Algolia search function
  • We are looking at other apps in development where we can also leverage the power of Algolia
Anonymous | TrustRadius Reviewer

Coveo Relevance Platform

  • Quick to find things in a massive database when needed.
  • Results need to be more concise - sometimes we spend more time looking for the right file than if we were to just search amongst our own networks instead.
  • Coveo is not always the most useful but does its job when general information is needed.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Algolia

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$29*

* per installation

Algolia Editions & Modules

Edition
Free$01
Standard$12
Premium1.502
OEM PricingContact sales team
  1. per month
  2. per unit/per month
Additional Pricing Details

Coveo Relevance Platform

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Coveo Relevance Platform Editions & Modules

Additional Pricing Details

Add comparison