What users are saying about
29 Ratings
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Score 9.3 out of 100
2 Ratings
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Score 8 out of 100

Attribute Ratings

  • Algolia is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Algolia

90%
12 Ratings
8.0

Inbenta Enterprise Search

80%
1 Rating

Support Rating

9.0

Algolia

90%
2 Ratings

Inbenta Enterprise Search

N/A
0 Ratings

Likelihood to Recommend

Algolia

If you have a dedicated developer who has the technical know-how to delve deep into Algolia's documentation to figure out what makes it tick, this is the product for you. Algolia's framework is extremely powerful, making search instantaneous and providing users with results at break-neck speeds. If all you need is great search, but you do not require a complex relevancy algorithm running it, Algolia will work well for you. The more complex your use case, the more expensive the product becomes.
Anonymous | TrustRadius Reviewer

Inbenta Enterprise Search

If you are looking for an enterprise search platform that offers an easy to use interface and if high performance is not really your priority, then I believe Inbenta Enterprise Search would fit your use case. For most other situations, I would recommend using a tried and tested search platform like Apache Solr.
Anonymous | TrustRadius Reviewer

Pros

Algolia

  • Algolia is brain-dead simple to set up. I've implemented search with Algolia in a dozen different ways now, and it never took me longer than a few minutes to get the functionality I want. With Algolia, the only challenge is designing your search UI -- if you don't want to use their baked in UI solutions.
  • Results come back incredibly fast. I'm not sure how Algolia does it, but every keystroke I make in a search field returns new results instantly. It's hard to believe that I'm searching large datasets on a remote server when it works so fast.
  • Very little customization is needed for 99% of use-cases. Algolia's out of the box setup works great, and it takes no prior knowledge to set up.
Eli Allen | TrustRadius Reviewer

Inbenta Enterprise Search

  • Fairly easy to use interface.
  • Quick to onboard new users, both in terms of access as well as training.
  • The NLP-based semantic search feature is quite impressive.
Anonymous | TrustRadius Reviewer

Cons

Algolia

  • Algolia can be a bit complex -- for smaller companies or companies without many tech resources, it may be difficult to implement and use without the help of a third party
  • Manually manipulating search results (for specific queries having listings show up first) is a bit difficult to do without custom developing that functionality
Michael Riess | TrustRadius Reviewer

Inbenta Enterprise Search

  • It is a fairly new tool in the market, so not much market feedback exists for this. This made us apprehensive in using it.
  • The documentation and online forums are bare minimum.
  • Quite buggy when working with multiple sources.
Anonymous | TrustRadius Reviewer

Pricing Details

Algolia

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$0 per month up to 10,000 records

Algolia Editions & Modules

Edition
Free$01
Algolia Search - Standard$12
Algolia Search - Premium$1.502
Algolia Recommend$0.603
  1. per month up to 10,000 records
  2. per month per 1,000 requests +1,000 records
  3. per month 1,000 requests
Additional Pricing Details
Pay-as-you-go-pricing Simple usage based pricing with no long term commitments. Volume discounts Discounts trigger as your usage grows, so you always get a fair price. Committed-use discounts Speak with Sales for access to discounts for committed usage.

Inbenta Enterprise Search

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Starting Price

Inbenta Enterprise Search Editions & Modules

Additional Pricing Details
Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.

Support Rating

Algolia

Algolia 9.0
Based on 2 answers
We did have one occurrence where we maxed out our plan and the service didn't respond well. This is probably a very common scenario and it took half a day to get things back to normal with slow response time. Price is also a consideration. If you are restrained in that sense you might want to dedicate the time to having your own setup from the get-go.
Sagiv Frankel | TrustRadius Reviewer

Inbenta Enterprise Search

No score
No answers yet
No answers on this topic

Alternatives Considered

Algolia

Easiness to set up and maintain, our team at the moment we compared them was small and we were in an exploratory phase in the search engine feature. We needed to deploy something to our users quickly to start learning and avoid spending time in infrastructure configurations (like security) and Algolia provided all of this out of the box.
Mixer Gutierrez | TrustRadius Reviewer

Inbenta Enterprise Search

Apache Solr to Inbenta is like Java to Python. Apache Solr is powerful and handles complex search platforms well. Inbenta, on the other hand, is meant to be easy to use and does not lay too much emphasis on performance. If you are a small or medium business, Inbenta may suit your needs better. However, if you wish to manage a large and complex search platform, Solr is the way to go.
Anonymous | TrustRadius Reviewer

Return on Investment

Algolia

  • Algolia is very fast but also very expensive. However, the size of our organization is very huge, so cost is not much of a problem.
  • Algolia does not support iPhone and Android. This is a major issue, which is why we were considering moving to swiftype.
  • Since it has integration issues, we could not fully leverage the software.
Anonymous | TrustRadius Reviewer

Inbenta Enterprise Search

  • Enabled our developers to quickly deploy changes to the search model.
  • NLP-powered semantic search feedback provides good actionable insights.
Anonymous | TrustRadius Reviewer

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