Alibaba Mail vs. Proofpoint Email Protection

Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.

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Well suited: Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less Appropriate If you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.

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• Email management
• Secure system
• Built-in features
• Easy integration

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Spam - catches these emails before hitting the inbox.
• Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
• Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• UI could be better
• Integration
• Mobile support
• In-app support

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Proofpoint could offer more frequent training opportunities to customers at all levels of expertise.
• Proofpoint can always continue to strive to keep its product a leader in the industry.
• Proofpoint's support site could be overhauled to provide a more logical flow.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.

There were no appliance errors or unplanned outages during five years of operation.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Not applicable, as we went for Alibaba Mail on recommendations.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We previously used halon anti-spam, which lasted us well until our organization really started to grow and it was not able to keep up with the amount of mail we were receiving. The support is also nothing compared to Proofpoint's professional services offering. Halon was also not able to have the complex rules that Proofpoint can offer.

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You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.

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• Secure system
• Reduced cost as other ESPs were costlier
• Enhanced productivity
• Saves time

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info