TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    All Digital Rewards

    Score2.3 out of 10
    N/AAll Digital Rewards is an incentive processing and payment technology provider.N/A

    Giftbit

    Score9.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.N/A

    TruCentive

    Score8.3 out of 10
    N/ATruCentive enables organizations to launch highly branded incentive programs that deliver gift cards, Visa cards, or money digitally.

    $2,500

    per month

    Pricing
    All Digital RewardsGiftbitTruCentive
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Pay as you Go
    $0
    Essentials
    $2,500
    per year
    Standard
    $5,000
    per year
    Corporate
    $10,000
    per year
    Offerings
    Pricing Offerings
    All Digital RewardsGiftbitTruCentive
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional DetailsContact vendor for pricing information.——
    More Pricing Information
    Community Pulse
    All Digital RewardsGiftbitTruCentive
    Considered Multiple Products
    All Digital Rewards
    No answer on this topic
    Giftbit
    No answer on this topic
    TruCentive
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    9 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    90%
    Delivers good value for the price
    9 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    9 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    9 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    83%
    Implementation went as expected
    5 Answers
    Best Alternatives
    All Digital RewardsGiftbitTruCentive
    Small Businesses
    No answers on this topic
    Growave
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
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    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    All Digital RewardsGiftbitTruCentive
    Likelihood to Recommend
    -
    (0 ratings)
    9.4
    (10 ratings)
    9.4
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    All Digital RewardsGiftbitTruCentive
    Likelihood to Recommend
    All Digital Rewards
    No answers on this topic
    Giftbit
    It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers.
    Incentivized
    Read full review
    TruCentive
    TruCentive is well suited for when you wish to send gift cards to large amounts of people quickly, whether it is for a gift or a reward for completing an action. One of the main reasons why our company uses TruCentive is that there is a claiming system in place where the recipients have to claim their gift card in the appropriate amount of time or else the budget set for the gift cards returns to our company. That helps eliminate inefficient use of funds.
    Incentivized
    Read full review
    Pros
    All Digital Rewards
    No answers on this topic
    Giftbit
    • Sending mass brand-templated gift cards
    • Choosing which type of gift card you want (e.g. Starbucks, Amazon)
    • Showing metrics for gift cards
    Incentivized
    Read full review
    TruCentive
    • Variety of cards
    • Ease of use
    • Reasonable pricing
    Incentivized
    Read full review
    Cons
    All Digital Rewards
    No answers on this topic
    Giftbit
    • I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible.
    Incentivized
    Read full review
    TruCentive
    • Broader range of incentive options
    • More detailed help for self management of the platform
    Incentivized
    Read full review
    Support Rating
    All Digital Rewards
    No answers on this topic
    Giftbit
    When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $.
    Incentivized
    Read full review
    TruCentive
    No answers on this topic
    Alternatives Considered
    All Digital Rewards
    No answers on this topic
    Giftbit
    I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things.
    Incentivized
    Read full review
    TruCentive
    TruCentive worked so much better for what we're trying to do. We were having major issues with our previous platform - it took more time to fix complaints than anything. It seemed we were shooting ourselves in the foot by even trying to offer lunch or coffee to our webinar attendees. TruCentive took care of this, and we haven't gotten more than a request for a resend since.
    Incentivized
    Read full review
    Return on Investment
    All Digital Rewards
    No answers on this topic
    Giftbit
    • We now have an easy way to do these fulfillments
    • It's easy to set up an account
    • It alleviates privacy issues on our end
    Incentivized
    Read full review
    TruCentive
    • positive ROI on my incentive lead generation
    Incentivized
    Read full review
    ScreenShots