Giftbit vs. TruCentive

Giftbit

12 Reviews and Ratings

TruCentive

7 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Giftbit	Score 9.3 out of 10	Mid-Size Companies (51-1,000 employees)	Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.	N/A
TruCentive	Score 8.6 out of 10	N/A	TruCentive enables organizations to launch highly branded incentive programs that deliver gift cards, Visa cards, or money digitally.	$2,500 per month

Pricing

Giftbit

TruCentive

Editions & Modules

No answers on this topic

Pay as you Go: $0
Essentials: $2,500
per year
Standard: $5,000
per year
Corporate: $10,000
per year

Offerings

Pricing Offerings
Giftbit	TruCentive
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Giftbit	TruCentive
Top Pros	Pro Easy to use Pro Customer service Pro Ability to load	Pro Ease of use Pro Easy to use Pro Implementation team
Top Cons	Minus Chat system Minus Bit complex Minus Whole process	Minus Set up Minus Limited number Minus Minimum amount

Best Alternatives
	Giftbit	TruCentive
Small Businesses	Growave Score 9.4 out of 10	No answers on this topic
Medium-sized Companies	Oracle Marketing Score 8.1 out of 10	No answers on this topic
Enterprises	Oracle Marketing Score 8.1 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Giftbit	TruCentive
Likelihood to Recommend	9.4 (10 ratings)	9.4 (6 ratings)
Support Rating	5.0 (1 ratings)	- (0 ratings)

User Testimonials
	Giftbit	TruCentive
Likelihood to Recommend	Giftbit It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers. Incentivized Scott Henderson President Read full review	TruCentive TruCentive is well suited for when you wish to send gift cards to large amounts of people quickly, whether it is for a gift or a reward for completing an action. One of the main reasons why our company uses TruCentive is that there is a claiming system in place where the recipients have to claim their gift card in the appropriate amount of time or else the budget set for the gift cards returns to our company. That helps eliminate inefficient use of funds. Incentivized ZG Zach Grube Associate Director of Marketing Read full review
Pros	Giftbit Sending mass brand-templated gift cards Choosing which type of gift card you want (e.g. Starbucks, Amazon) Showing metrics for gift cards Incentivized Verified User Anonymous Read full review	TruCentive Variety of cards Ease of use Reasonable pricing Incentivized Ashley Andrien Marketing Communications Specialist Read full review
Cons	Giftbit I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible. Incentivized Verified User Anonymous Read full review	TruCentive Broader range of incentive options More detailed help for self management of the platform Incentivized Shawn Bezzant Manager, Partner Marketing & Sales Enablement Read full review
Support Rating	Giftbit When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $. Incentivized Verified User Anonymous Read full review	TruCentive No answers on this topic
Alternatives Considered	Giftbit I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things. Incentivized BH Brittany Houchins Supervisor of Special Events & Graphic Design Read full review	TruCentive TruCentive worked so much better for what we're trying to do. We were having major issues with our previous platform - it took more time to fix complaints than anything. It seemed we were shooting ourselves in the foot by even trying to offer lunch or coffee to our webinar attendees. TruCentive took care of this, and we haven't gotten more than a request for a resend since. Incentivized Ashley Andrien Marketing Communications Specialist Read full review
Return on Investment	Giftbit We now have an easy way to do these fulfillments It's easy to set up an account It alleviates privacy issues on our end Incentivized Verified User Anonymous Read full review	TruCentive positive ROI on my incentive lead generation Incentivized EN Evan Newman Owner Read full review
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