Alma Suite vs. Miro

My business is HR consulting. Best benefits: organize freelance consultants by projects and tasks.

I recommend Miro all the time. I have used it during COVID to run research workshops and I use it in all my classes to help students create representations that support their design projects. It allows remote participation, making it easier for students to collaborate. The rating is not a 10 since there are a few annoyances, but it is one of the best pieces of software I've encountered in the last five years.

Incentivized

• Great for task administration.
• Customer service is friendly, pragmatic and always available.
• Organize freelance consultants by projects and tasks.

• Collaboration (sticky dot voting / comments / sticky notes / voting sessions / feedback)
• Easy to use design capabilities (structuring workshops and exercises)
• Wide range of modularity (can embed other app's API in the board, can easily inject templates from the miroverse)
• Very clear and easy to grasp UI

Incentivized

• Need to improve in the way it shows project development in time: Gantt chart, schedules, etc.

• I wish there was a way to center and align everything in a section. When I'm in my files on my Mac, I can click "clean up," and all the icons will center themselves. It would be great if I had a bunch of sticky notes all clustered together.
• The tables are not super user-friendly. I wish there was an easier way to include tables or spreadsheet-like tools.
• When I connect two boxes with a line, it's pretty rigid in how it connects the line. This is nitpicky, but I wish I could dictate where the line starts and ends between the two boxes. Otherwise,e the lines kind of zig-zag up and down multiple boxes.
• I know you guys just updated the homepage, but something about it still feels a little noisy. I think the sidebar just might be too big. We pretty much only create blank boards, so I wish we could get rid of all the different options at the top (flowchart, mind map, etc.)

Incentivized

There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.

Incentivized

It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.

Incentivized

I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.

Incentivized

I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.

Incentivized

The support staff at Miro are fantastic. Whenever I have had an issue, they have been timely and helpful with their response. They are also very knowledgeable and go out of their way to not only help, but offer proactive training sessions on different topics and new functionality so everyone can try it out.

Incentivized

There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.

Incentivized

The user-friendly nature of Miro makes it very easy to pick up and play, without going through a serious of sign-up or tutorial areas. It's possible to share to 'unverified' users whilst letting them in, but constantly discovering new and exciting features when using it.

Incentivized

Better features for project development follow up than Asana and Wrike (previous choices)

These other products' collaborative workspaces and integration are much more limited, tangential, and less enduring. Miro is much more robust yet also simplified, making it easy to do very simple things and then progress to meet more complex demands. The company cultivates a great and interactive community in Miro, which increases the learning, experience, and resources for everyone.

Incentivized

Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.

Incentivized

• Positive: Internal Communication and Collaboration

• Miro saves me at least 20% effort when planning in the early stages. I'm not bogged down with filling out each field and can easily form and modify initiatives as they come up.
• It has also reduced our quarterly planning days to 1 day rather than 2 when using Jira.

Incentivized