Alvaria CXP Pro vs. Gainsight CS
Alvaria CXP Pro vs. Gainsight CS
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Alvaria CXP Pro | N/A | Alvaria CXP Pro (formerly Aspect CX Pro) provides tools for creation and management of digital customer experience and self-service portals and tools, including intelligent chatbots, business user interface, and related analytics. | N/A | |
Gainsight CS | Mid-Size Companies (51-1,000 employees) | Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses to put the customer at the center of everything they do. The vendor states that companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur,… | $2,500 Per Company Per Month |
Alvaria CXP Pro | Gainsight CS | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alvaria CXP Pro | Gainsight CS | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
Alvaria CXP Pro | Gainsight CS | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Security |
| ||||||||||||||||||||||||
Platform & Infrastructure |
| ||||||||||||||||||||||||
Customer Data Extraction / Integration |
| ||||||||||||||||||||||||
Customer Success Management |
| ||||||||||||||||||||||||
CSM Reporting & Analytics |
|
Alvaria CXP Pro | Gainsight CS | |
---|---|---|
Small Businesses | Sogolytics Score 8.9 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alvaria CXP Pro | Gainsight CS | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.5 (223 ratings) |
Likelihood to Renew | - (0 ratings) | 6.8 (14 ratings) |
Usability | - (0 ratings) | 8.2 (24 ratings) |
Availability | - (0 ratings) | 8.2 (1 ratings) |
Performance | - (0 ratings) | 6.4 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (134 ratings) |
Online Training | - (0 ratings) | 5.5 (2 ratings) |
Implementation Rating | - (0 ratings) | 6.3 (6 ratings) |
Configurability | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 7.3 (1 ratings) |
Vendor post-sale | - (0 ratings) | 6.4 (1 ratings) |
Alvaria CXP Pro | Gainsight CS | |
---|---|---|
Likelihood to Recommend | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Gainsight |
Pros | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Gainsight |
Cons | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Gainsight |
Likelihood to Renew | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Gainsight |
Usability | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Gainsight |
Performance | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Gainsight |
Support Rating | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Gainsight |
Online Training | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Gainsight |
Implementation Rating | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Gainsight |
Alternatives Considered | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Gainsight |
Return on Investment | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | Gainsight |
ScreenShots | Gainsight CS Screenshots |