7 Ratings
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Score 8.8 out of 100
45 Ratings
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Score 9 out of 100

Likelihood to Recommend

Amadeus Sales & Event Management

Great support and roll-out from Amadeus. The use of the product is very straight forward for the basics, and has great depth if you want to "get under the hood". The ability to centrally control contract or documentation formats across multiple regions, is a huge benefit.
Jerrod Jackson, CRME | TrustRadius Reviewer

Cvent Social Tables

Cvent Social Tables is my number one choice for diagramming event spaces. They have so many different pre-set templates of common set-ups as well as the ease of customization of said set-ups. Especially now with event set-ups and social distancing so crucial, it puts our customers' minds at ease to see the space laid out with CDC guidelines. It really increases our customers' confidence in hosting safe meetings.
Monique Frankfort | TrustRadius Reviewer

Pros

Amadeus Sales & Event Management

  • Uniform Contracts
  • Consolidated Account Management
Jerrod Jackson, CRME | TrustRadius Reviewer

Cvent Social Tables

  • User-friendly. It's easy for us to train other team members/staff/volunteers to use the front-end system for registration and event check-in.
  • Social Tables is great for creating custom room layouts and diagrams.
  • Social tables is customizable. We're able to capture specific information for attendees, and can "tag" them when additional info is needed.
Lisa Kelley, CMP | TrustRadius Reviewer

Cons

Amadeus Sales & Event Management

  • More "drag and drop" dashboarding
  • Ability to enter Goals/Budgets per person vs. by hotel
Jerrod Jackson, CRME | TrustRadius Reviewer

Cvent Social Tables

  • Improving service perimeter so that we can export multiple diagrams as one document rather than as individual PDFs. Currently because of the service perimeter settings, when we try to utilize the 'Export All' function, each diagram prints extremely small on the page.
  • I would like to be able to save specific colors as favorites. I tend to color code the items on a diagram (all AV in orange, all F&B in light blue, all items clients are providing in yellow, etc.). Currently, if I want to use a specific shade of a color, I have to select a currently shaded item and copy/paste the color code. Makes for extra steps in an otherwise quick process.
Stephanie D'Angelo | TrustRadius Reviewer

Support Rating

Amadeus Sales & Event Management

Amadeus Sales & Event Management 10.0
Based on 1 answer
From initial build out, and up through use in the live production environment, Amadeus Support has been extremely responsive, they take ownership of challenges presented, and they have strong follow up for satisfaction of resolution
Jerrod Jackson, CRME | TrustRadius Reviewer

Cvent Social Tables

Cvent Social Tables 7.9
Based on 32 answers
The support was exceptional, and they remained an arm's reach away for when we ran into any questions after we began using the tool. Overall, we experienced phenomenal customer service. We also had more than one web-based call where their team would walk us through examples and answer any questions we had.
Chelsea Benge | TrustRadius Reviewer

Alternatives Considered

Amadeus Sales & Event Management

No comparison.... Caterease is super slim and feature poor. Amadeus is feature rich and highly customizable.
Jerrod Jackson, CRME | TrustRadius Reviewer

Cvent Social Tables

Cvent Social Tables is easier to use and has second to none customer service. Overall, we found that social tables provides a more lifelike, realistic depiction of the space, which is key when organizing massive show floors. It is also easier to show why certain booths are priced higher/lower than others due to where they are in the space.
Anonymous | TrustRadius Reviewer

Return on Investment

Amadeus Sales & Event Management

  • Positive - Higher accountability for Sales Activities and Pipeline
  • Positive - Ability to more accurately harvest and mine lost opportunites
Jerrod Jackson, CRME | TrustRadius Reviewer

Cvent Social Tables

  • This program allows us to be nimble in our communication with our vendors and clients.
  • This program has empowered my new staff members to solve problems discreetly and on their own, prior to bringing them to my attention. It is a key tool to our success.
Anonymous | TrustRadius Reviewer

Screenshots

Amadeus Sales & Event Management

Pricing Details

Amadeus Sales & Event Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cvent Social Tables

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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