Perfect Platform for Attendee Registration & Check-in
July 19, 2020

Perfect Platform for Attendee Registration & Check-in

Lisa Kelley, CMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cvent Social Tables

We use Social tables within our Events Department for all mixers and signature events. Primarily, this is how we check in attendees to measure our overall engagement. We then export the report and import the data to our CRM so our sales team can follow up with attendees. We also use Social Tables when creating diagrams with our venues, and assigning seating arrangements.
  • User-friendly. It's easy for us to train other team members/staff/volunteers to use the front-end system for registration and event check-in.
  • Social Tables is great for creating custom room layouts and diagrams.
  • Social tables is customizable. We're able to capture specific information for attendees, and can "tag" them when additional info is needed.
  • I'd love to see more filtering capabilities when searching through registrants.
  • It would be nice if Social tables could be integrated to work directly with Salesforce, our CRM so we wouldn't have to import/export our reporting.
  • I'd love for Social Tables to directly integrate with OnArrival. (Maybe it does and we just haven't figured that out yet?)
  • Has saved us 10+ staff hours per event.
  • Has streamlined our registration and check-in process, saving us an hour+ on-site, plus ensuring a safer and more enjoyable experience for staff and attendees.
  • Has saved us up to $1,000+ for signature events when managing F&B budget items.
The platform is so intuitive, we actually haven't really needed to utilize Cvent support for our events.

Do you think Cvent Social Tables delivers good value for the price?

Yes

Are you happy with Cvent Social Tables's feature set?

Yes

Did Cvent Social Tables live up to sales and marketing promises?

Yes

Did implementation of Cvent Social Tables go as expected?

Yes

Would you buy Cvent Social Tables again?

Yes

We use Social Tables for all networking events as a way to track attendance. While some events are simpler and require less customization, there is still value in keeping check-in digital (especially in the eco-conscious and safety-focused time we live in!). The platform is especially important for signature events with table assignments/meal specifications/VIP attendees, etc.