Amazon Elastic Compute Cloud (EC2) vs. Navisite Managed Infrastructure Services (NaviCloud) vs. Servers.com

Suitable for companies that are looking for performance at a competitive price, flexibility to switch instance type even with RI, flexibility to add-on IOPS, option to lower running cost with the regular introduction of new instance type that comes with higher performance but at a lower cost.

Incentivized

Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.

Incentivized

• Huge Diverse range of machine shapes are available which cater to our demand.
• Ability to combine the machines and integrate them with any other service in AWS (Ex: RDS, S3)
• Handling performance and scalability using auto-scaling, ELB configuration and high performance machine shapes.

Incentivized

• 24/7 monitoring
• Immediate notification in the event of failures
• Dedicated Senior DBA
• Dedicate Account rep

Incentivized

• The choices on AMIs, instance types and additional configuration can be overwhelming for any non-DevOps person.
• The pricing information should be more clear (than only providing the hourly cost) when launching the instance. AWS DynamoDB gives an estimated monthly cost when creating tables, and I would love to see similar cost estimation showing on EC2 instances individually, as not all developers gets access to the actual bills.
• The term for reserving instances are at least 12 months. With instance types changing so fast and better instances coming out every other day, it's really hard to commit to an existing instance type for 1 or more years at a time.

Incentivized

• San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
• Avoiding too many management changes will help create good connection with individuals for sustained harmony

Incentivized

Price and facility equipment, location of the hosting facility factor into the decision to renew

Incentivized

You an start using EC2 instances immediately, is so easy and intuitive to start using them, EC2 has wizard to create the EC2 instances in the web browser or if you are code savvy you can create them with simple line in the CLI or using an SDK. Once you are comfortable using EC2, you can even automate the process.

Incentivized

AWS's support is good overall. Not outstanding, but better than average. We have had very little reason to engage with AWS support but in our limited experience, the staff has been knowledgeable, timely and helpful. The only negative is actually initiating a service request can be a bit of a pain.

Incentivized

Amazon EC2 is super flexible compared to the PaaS offerings like Heroku Platform and Google App Engine since with Amazon EC2, we have access to the terminal. In terms of pricing, it's basically just the same as Google Compute Engine. The deciding factor is Amazon EC2's native integration with other AWS services since they're all in the same cloud platform.

Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore

Incentivized

• It reduced the need for heavy on-premises instances. Also, it completely eliminates maintenance of the machine. Their SLA criteria are also matching business needs. Overall IAAS is the best option when information is not so crucial to post on the cloud.
• It makes both horizontal and vertical scaling really easy. This keeps your infrastructure up and running even while you are increasing the capacity or facing more traffic. This leads to having better customer satisfaction.
• If you do not choose your instance type suitable for your business, it may incur lots of extra costs.

Incentivized

• Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
• Data team not on call 24/7
• Navisite team will try to fix issue if possible - e.g. shrink log files that have grown

Incentivized