Amazon Elastic Kubernetes Service (EKS) vs. Bugzilla

It is well suited when you want to have a Kubernetes cluster in AWS Cloud and want to avoid all the management overhead of maintaining your own cluster in terms of the control plane. EKS seems to be lacking in features when compared with AKS and GKE. Backups, service mesh, and monitoring have a lot of room for improvements.

Incentivized

Buzilla is easy to use and provides basic functionality to use as a bug tracking tool. If big size attachments are allowed it would have been great. Also with Bugzilla home->Test management area is improved by allowing multiple sections it would be awesome!

Incentivized

• Upgrade the kubernetes clusters to the latest version with a single click
• Auto scaling policies to automatically scale the nodes
• Detailed logs and events on the cluster within the EKS clusters portal, cloudwatch logs and metrics

Incentivized

• Open source! No license fee involved, no limit to the number of licenses.
• Easy to install and maintain. Installation is very easy and hardly needs any maintenance efforts, except when migrating from one version to other. Each project can have its own group of users.
• Includes all the core features/fields that are needed to log a software bug/issue.
• Multiple attachments are possible, supports various formats.
• Good for reporting. Filtering mechanism lets you query bugs by various parameters.

Incentivized

• AWSIAM integration with Kubernetes RBAC could be better.
• Enabling some add-ons like service mesh, and monitoring will be nice instead of having to install them yourself after the creation of the cluster.
• EKS bootstrap time could be faster ...

Incentivized

• Cloud Based. I'd like to see bugzilla be cloud based. The company I currently work with made a final decision to change db's for this specific reason. Due to the frequency of travel in this company, they need access to bugzilla from differing national / international locations.
• Larger File Attachments. I believe the limit of a bugzilla content upload is 4 megabytes. For many of our video'd issues, this file size is simply impractical without the additional effort exertion on video compressor applications.

Incentivized

For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.

Incentivized

Cluster maintanence is reduced, easier to deploy resources, great observability insights

Incentivized

This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.

I used it.

Incentivized

I like this rating.

Incentivized

Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need

Incentivized

I know it.

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Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.

It feels like AWS is behind the EKS race, the only advantage I'm able to see right now is the support of IPv6, however, trying to promote AWS alternatives that are different from the market and more like a vendor locking solutions like ECS/Fargate have kept AWS behind and focusing on the wrong things. EKS needs to really improve its integration with the Kubernetes ecosystem and have an enterprise solution for monitoring, backups, and service mesh.

Incentivized

We migrated away from the whole suite of Rational tools because of their massive complexity around administration and inflexibility regarding workflows. In addition, the suite was insanely expensive, and users hated the usability of the tools. We evaluated, and liked JIRA, but because the organization was looking for cost savings, we ended up going with Bugzilla and it's FOSS model so as to avoid ongoing costs.

Incentivized

I used it

Incentivized

• Good performance of platform without hiccups
• Less number of people required to manage cluster
• Easier to deploy new microservices

Incentivized

• It has made the SDLC process more efficient. Bugs were logged and tracked in emails or in Excel sheets leading to slow communication and at time version issues with multiple files. Being an online tool, Bugzilla solved those issues, improved communication, instant status updates and improved efficiency.
• We have used Bugzilla with a lot of federal goverment agencies (DHS, CMS, SAMHSA, CDC, HHS etc). Project Directors adn Principle Investigators were at times given access to Bugzilla which provided a snapshot of open vs closed issues.
• Some groups would resist using Bugzilla with the email reminders being the main reason. Turning off or reminding them of features where we can 'control' email notification helped a lot.

Incentivized