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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Kendra

    Score8.7 out of 10
    N/AAmazon Kendra is presented by the vendor as an accurate and easy to use enterprise search service powered by machine learning.N/A

    Luigi's Box

    Score9.6 out of 10
    N/ALuigi’s Box solutions understand customer behavior, and use data to provide better search results, recommend relevant products, and enhance the shopping experience to boost your e-commerce conversion rates and average order values. Search and Autocomplete Recommender Product Listing Shopping Assistant Conversational Agent AnalyticsN/A
    Pricing
    Amazon KendraLuigi's Box
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Amazon KendraLuigi's Box
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Community Pulse
    Amazon KendraLuigi's Box
    Considered Both Products
    Amazon AWS
    No answer on this topic
    Luigi's Box
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    49 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    46 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    49 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    45 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    43 Answers
    Best Alternatives
    Amazon KendraLuigi's Box
    Small Businesses
    Elasticsearch
    Score8.5 out of 10
    Algolia
    Score8.5 out of 10
    Medium-sized Companies
    Elasticsearch
    Score8.5 out of 10
    Algolia
    Score8.5 out of 10
    Enterprises
    Amazon CloudSearch
    Score8.5 out of 10
    Algolia
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Amazon KendraLuigi's Box
    Likelihood to Recommend
    8.7
    (2 ratings)
    9.5
    (49 ratings)
    Usability
    -
    (0 ratings)
    9.2
    (24 ratings)
    User Testimonials
    Amazon KendraLuigi's Box
    Likelihood to Recommend
    Amazon AWS
    An intelligent search solution that makes it easy to find the information employees and customers want to know without migrating from one place to another and without wasting time with just a few clicks, Amazon Kendra connects relevant data sources through fully functional and customizable search while minimizing risks increasing workflow by obtaining detailed results.
    Incentivized
    Read full review
    Luigi's Box
    Luigi's Box is the perfect solution for sales platforms that have search engine problems on their site. Luigi's Box allows you to go to the next level and enable customers to find what they are looking for. With additional options to recommend and indicate substitutes and add-on products, it can work great as a sales-boosting element.
    Read full review
    Pros
    Amazon AWS
    • Extremely accurate.
    • Easy to use and setup.
    • Great search engine.
    • Powerful research tool.
    Incentivized
    Read full review
    Luigi's Box
    • Recognising synonyms and mis-spellings to still show our customers accurate and relevant search results.
    • Great analytics section showing trending searches and non-converting searches, aiding in future product development and our priorities for what products we want to show the customer.
    • The boost function which allows us to prioritise showing customers certain products over others, which improves conversions.
    Read full review
    Cons
    Amazon AWS
    • Amazon Kendra is an intelligent search service that facilitates the way we obtain information by making it easier to obtain accurate documents without wasting time, it is a software that is designed to work in an optimized way, providing a business quality service with flexible features and innumerable benefits. , it is effective and fresh.
    Incentivized
    Read full review
    Luigi's Box
    • More choice for customisation and layout would be good.
    • More payment options for example the choice to pay via direct debit.
    Read full review
    Usability
    Amazon AWS
    No answers on this topic
    Luigi's Box
    As I mentioned in the previous points, Luigis Box helped us to improve the overall services for our customers, whether in the area of ​​product search, optimization of various processes, improvement of service quality, etc. Within our company, all of us who work with him are really satisfied with him. If we were to recommend the tool we use to other companies, Luigi's Box would be a clear choice for us :)
    Read full review
    Support Rating
    Amazon AWS
    No answers on this topic
    Luigi's Box
    Their support is excellent. Quick and helpful.
    Read full review
    Alternatives Considered
    Amazon AWS
    Amazon Kendra offers an intelligent search experience, it is a tool that facilitates the way we work by providing secure and immediate results, saves time, increases productivity and brings progress. It is the best way to get accurate answers using natural language. It is a software that works in an extraordinary way, being easy to implement, safe and effective, the experience is unique.
    Incentivized
    Read full review
    Luigi's Box
    The price is a lot better than Clerk, and the speed of integration is much simpler. Our IT team had so many issues intergating Clerk and the price kept on increasing. Whereas with Luigi's Box it was the exact opposite. Price is good for the system you receive and the integration is easy.
    Incentivized
    Read full review
    Return on Investment
    Amazon AWS
    • Ease of use of website, converting in more sales.
    • Better internal documentation, reducing emails back-and-forth.
    Incentivized
    Read full review
    Luigi's Box
    • Simple construction of a data feed = low cost
    • Easy to implement with the provided script - without having to hire a programmer
    • The search results presented after minor configuration are much better than in search engines built into SaaS e-commerce
    Read full review
    ScreenShots

    Luigi's Box Screenshots

    Screenshot of the main dashboard that analyzes search effectiveness, highlights trends, and flags lost or no-result queries. This is used to add synonyms or include sought-after products and services.Screenshot of an overview that presents a timeline of query performance along with a heatmap of the most clicked products.Screenshot of a funnel chart that shows impressions, clicks, and conversions for each recommendation, with options to analyze assisted or direct conversions.Screenshot of the Product Listing overview, which shows data like conversions, transactions, clicks, and more. Explore conversion rates by category or product, and analyze low-traffic products.Screenshot of a screenshot that demonstrates how Notino utilizes Luigi's Box to suggest relevant products to users.Screenshot of a showcase of how Ledvance uses Luigi's Product Listing to enhance product filtering.