Best search module for ecommerce
December 27, 2024

Best search module for ecommerce

Gavin Hunter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Luigi's Box

We needed an ecommerce search solution that worked well out of the box, did not require weeks worth of IT work and provided a great search functionality to our customers. Luigi's Box provided all of these things and more. In ecommerce, search is vital to help customers find the right product quickly so they don't jump off the site and we lose a sale. Luigi's Box's search system has been brilliant, it did not need much set up time and worked well without any customisation.

Pros

  • Product search results
  • Analytics of how customers interact with product
  • Boost functionality to push the right products
  • Trending reports show the most popular products
  • Analytics of low conversion rates
  • Speed of install
  • Simplicity

Cons

  • More customisation of how it shows up on screen
  • More synonym suggestions
  • Faster API updates of new products
  • 20% assisted conversion rate for search
  • 39% autocomplete usage
  • 3 search usage
  • Increase in cart value and add on products
Luigi's Box just slots in nicely to the website with very little code and has no negative impact on pagespeed scores. Having been using it for a number of months now, we have had no bugs or downtime. The search functionality works for every customer and even our staff use it every day to get to the product they want faster.
The price is a lot better than Clerk, and the speed of integration is much simpler. Our IT team had so many issues intergating Clerk and the price kept on increasing. Whereas with Luigi's Box it was the exact opposite. Price is good for the system you receive and the integration is easy.

Do you think Luigi's Box delivers good value for the price?

Yes

Are you happy with Luigi's Box's feature set?

Yes

Did Luigi's Box live up to sales and marketing promises?

Yes

Did implementation of Luigi's Box go as expected?

Yes

Would you buy Luigi's Box again?

Yes

If your IT team don't have time to be messing around integrating a search box or you want a low cost solution, Luigi's Box is perfect. The speed of installation and the built in solution has been brilliant for us without much need for IT time or customisation. Any commerce site would greatly benefit from having Luigi's Box integrated as the search provider.

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