Luigi's Box through our eyes
January 15, 2025

Luigi's Box through our eyes

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Luigi's Box

Luigi's Box significantly helped us to improve the functioning of the e-shop and the satisfaction of our customers. What I like the most is their smart search, which works really accurately. So customers quickly find exactly what they are looking for and product recommendations are perfectly tailored to their interests. As a person who works daily in cosmetics sales, I also appreciate clear analytical tools. Thanks to them, we know exactly what suits our customers and where we can still improve something. The whole system is very easy to use which has saved us a lot of time and their support is always willing to help when we need something. Thanks to Luigi's Box, our sales have increased and our customers are more satisfied, which is the most important thing for us as a company. I definitely recommend it to anyone who wants to take their e-shop to the next level! In short, I can sum it up in conclusion, I and my colleagues are very satisfied with this tool, in terms of price-performance ratio, we can only recommend it. It is a very innovative and qualitatively advanced tool.

Pros

  • detailed analytical reports
  • smart search
  • Personalized recommendations
  • Increase conversions
  • increasing the efficiency of the e-shop's operation

Cons

  • Speed ​​of customer support
  • Wider availability of support - time availability
  • Advanced analytical functions
  • Reduction in the number of abandoned carts - since the launch of the service, we have seen a drop in cart abandonment by more than 10%
  • Lower reports of product search problems from customers
  • Analytical accounts - they were able to recommend many things to us and improve services
As I mentioned in the previous points, Luigis Box helped us to improve the overall services for our customers, whether in the area of ​​product search, optimization of various processes, improvement of service quality, etc. Within our company, all of us who work with him are really satisfied with him. If we were to recommend the tool we use to other companies, Luigi's Box would be a clear choice for us :)
We chose it for the ease of implementation, the willingness of the staff and the quality results they have achieved so far. We read a lot of positive reviews about them, from which we learned that they really deliver what they promise. Real reviews are extremely important and invaluable to us, as they demonstrate the real performance and credibility of either the tool itself or the people working to improve it.

Do you think Luigi's Box delivers good value for the price?

Yes

Are you happy with Luigi's Box's feature set?

Yes

Did Luigi's Box live up to sales and marketing promises?

Yes

Did implementation of Luigi's Box go as expected?

Yes

Would you buy Luigi's Box again?

Yes

Simple implementation Luigi's Box easily integrates into all e-shop platforms without major technical interventions. Insightful analytics tools Provides detailed insights into what they're looking for, what they're buying, and where there are weak points in their search or offer. An accurate and intelligent system can, even if they make relevant results, even if they make relevant results, or use vague terms.

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