Amazon Pay vs. Runa

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Pay
Score 8.2 out of 10
N/A
Amazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.N/A
Runa
Score 8.7 out of 10
N/A
Runa offers a digital value infrastructure and network, providing the tools for businesses to build embedded payout, reward and incentive experiences. The Runa Network offers 2,500+ global and local payout options including gift cards, subscriptions, cryptocurrencies, and donations.N/A
Pricing
Amazon PayRuna
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Amazon PayRuna
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amazon PayRuna
Best Alternatives
Amazon PayRuna
Small Businesses
Apple Pay
Apple Pay
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
Apple Pay
Apple Pay
Score 8.9 out of 10

No answers on this topic

Enterprises
Adyen
Adyen
Score 8.7 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Amazon PayRuna
Likelihood to Recommend
7.0
(25 ratings)
8.7
(7 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
8.0
(1 ratings)
9.1
(1 ratings)
Support Rating
8.0
(6 ratings)
9.1
(2 ratings)
Implementation Rating
1.0
(1 ratings)
9.1
(1 ratings)
User Testimonials
Amazon PayRuna
Likelihood to Recommend
Amazon AWS
I find it's extremely easy to use Amazon Pay, at least as a consumer. If you have an active Amazon account, and if you have Prime, your features (free shipping) are already connected and ready to use. The advantages are that you don't have to enter new payment info into another new e-commerce site and your Amazon Prime shipping advantages are already built into your options. At least, this has been the case for me the few times I've used it so far - on a couple of different online stores. I also had to cancel an item and the reimbursement went through quickly and easily as well.
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Runa
Employee Recognition, Birthday recognition, spot recognition, etc. The platform has many options and easily allows for our company to purchase and distribute over 400+ gift card options for our employees in 1 fell swoop. The employee choice has been a huge positive
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Pros
Amazon AWS
  • The experience of using Amazon Pay goes really well if you have paired your Amazon account with an Alexa-enabled device.
  • You don't have to take out your credit card in public and you can simply complete every purchase using Amazon Pay UPI.
  • Amazon Pay later is one of my favorite features that I use to make any purchase on the Amazon website. It allows me to make payments even when I am short on the pocket. And the good part is that you don't have to pay any interest for this pay later amount.
  • In case you have received a gift voucher from your company, you can add it to your account and it will reflect in your Amazon Pay balance.
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Runa
  • Great customer service
  • Large selection of suppliers
  • Professional work during integration
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Cons
Amazon AWS
  • Once you have added the money to the Amazon Pay wallet, you can't transfer it to your bank account and you are not able to purchase an Amazon gift card
  • Sometimes Amazon Pay is slow in server
  • Amazon Pay customer support is not good for India
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Runa
  • Support team is responsive, but can take several days or more to get resolution sometimes
  • Status of different brands can change a lot over the course of short periods of time - not always Runa's fault, but sometimes frustrating
  • We've been through several account managers due to turnover. Thankfully, they catch on quick, but does take a bit to get a new AM up to speed each time
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Likelihood to Renew
Amazon AWS
No answers on this topic
Runa
Super reliable and easy to use
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Usability
Amazon AWS
It's very helpful for our company. Amazon Pay is an easy use platform. Through this app, you can solve all the problems like pay electricity bills, employees salaries, and transfer money to anyone.
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Runa
They provide a great portal that is very intuitive to use
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Support Rating
Amazon AWS
Amazon Pay gets a rating of 9 because it does not drastically improve the business. That said, it allows us to offer another payment method for users who trust Amazon and will always or only checkout with Amazon Pay. The support team for Amazon Pay is top-notch and will help get all issues resolved.
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Runa
We have a dedicated customer support person, he is quick to react to any needs or requests. We feel that MELP requests are handled professionally and in a timely manner.
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Implementation Rating
Amazon AWS
I don't have any idea about this question.
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Runa
Super smooth to implement
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Alternatives Considered
Amazon AWS
The User Interface of Amazon Pay is far better than any other payment gateway. Moreover, I have very less payment stuck problems with Amazon pay, and even if any payment gets stuck the issue is resolved within 48 hours of the failed transaction. I like that Amazon Pay offers rewards for every payment done which is a very cool feature that other applications often provide its users.
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Runa
We have previously used giftcloud which doesn't compare to the experience we've had with wegift/runa. Far less interaction with runa is required, much better service for our money, wider range of gifts, better service provided to our customers, easy portal
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Return on Investment
Amazon AWS
  • Amazon Pay instantly boosted our sales when I realized that customs prefer to use it over PayPal as just about everyone has an Amazon account and it makes it easier for them to just check out using Amazon Pay.
  • The processing fees while higher than the others we are using are the only downside to our return in using Amazon Pay.
  • Customers use their Amazon logins for their Amazon pay orders and it is as hassle-free as it gets.
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Runa
  • We have managed to offer international gift vouchers from multiple countries at once
  • With integration gift cards are provided to our clients in seconds
  • No bugs, integration and service overall is working very well
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ScreenShots