What users are saying about
16 Ratings
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Score 9 out of 100
2 Ratings
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Score 6.5 out of 100

Likelihood to Recommend

Amazon Pay

For our medium-sized organization, which is a strong supporter of local businesses/entrepreneurs, and has diverse funding sources, Amazon Pay is a real asset. It is reliable, convenient, easy to track expenses and revenue, and keeps a history of transactions across various timeframes. It would be an excellent application for new and upcoming small businesses as well, minimal overhead, and a commonly accepted form of payment/garnering revenue.
Anonymous | TrustRadius Reviewer

TSYS Payment Gateway

TSYS Payment Gateway is well suited for a small business or medical practice looking for a payment management system that is, overall, easy to use and straightforward. TSYS is user-friendly and generates detailed user reports to show businesses which credit and debit card payments have processed during the specified time period.
Anonymous | TrustRadius Reviewer

Pros

Amazon Pay

  • We are using the BigCommerce platform, and to set-up Amazon pay I literally had to add it to our Amazon seller central account then our BigCommerce account and that was it. Extremely simple set-up process.
  • When implemented, Amazon pays integrated with our Amazon Seller Central account so we didn't need to worry about having to keep another login on file and everything regarding Amazon Pay can be easily accessed from seller central.
  • The checkout with the Amazon button that is added is very useful for our e-commerce shop and the best thing that it provides is automatic inputting of our customers' data making the checkout process easier for them.
  • Great customer service that is timely and easy to get ahold of.
Anonymous | TrustRadius Reviewer

TSYS Payment Gateway

  • Generates detailed reports
  • Allows for multiple users to access at one time
  • Easy to read statements
Anonymous | TrustRadius Reviewer

Cons

Amazon Pay

  • Sign up process is a bit tedious and long, would love to see a simpler process.
  • Does not handle ACH transactions, though most processors don't...but it would be a nice feature from a leader in the industry.
  • Withdrawal times! Ugh, 5-7 days? There are other processors that are much faster...there's no reason Amazon can't be either.
Anonymous | TrustRadius Reviewer

TSYS Payment Gateway

  • Pricing is not competitive
  • Extra fees and charges frequently
  • Difficult to navigate to the correct spot from the website-- there are 22 products listed for Merchants to use. No shortcuts or quick links
  • Interface is very simple once in transaction central. It does not look as professional as other services.
Anonymous | TrustRadius Reviewer

Support Rating

Amazon Pay

Amazon Pay 9.0
Based on 9 answers
Amazon Pay gets a rating of 9 because it does not drastically improve the business. That said, it allows us to offer another payment method for users who trust Amazon and will always or only checkout with Amazon Pay. The support team for Amazon Pay is top-notch and will help get all issues resolved.
Anonymous | TrustRadius Reviewer

TSYS Payment Gateway

No score
No answers yet
No answers on this topic

Alternatives Considered

Amazon Pay

We love Amazon Pay and love that it doesn't have to be an either-or situation using these types of checkout options and solutions. We use it, as well as checkout options like Paypal, Affirm, etc. And while those other options get sales and orders, we are starting to see a lot more tractions and sales coming through Amazon Pay vs those other channels. But it is super nice knowing that we can easily use them all!
Anonymous | TrustRadius Reviewer

TSYS Payment Gateway

No answers on this topic

Return on Investment

Amazon Pay

  • ROI in development with less overhead dedicated to payment processing
  • ROI in app support now that solution is scalable
  • Negative impact in offerings, because this solution cannot be changed out for another
John McCulley | TrustRadius Reviewer

TSYS Payment Gateway

  • Positive impact on work flow- employees can quickly cross-reference reports to close out the day
  • TSYS can be expensive. We are considering alternatives as we continue to improve our practice.
  • More than one employee can be logged in at one time allowing for responsibilities to be shared to help with work flow and productivity.
Anonymous | TrustRadius Reviewer

Pricing Details

Amazon Pay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TSYS Payment Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

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