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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Pinpoint

    Score8 out of 10
    N/AAmazon Pinpoint (formerly Amazon Mobile Analytics) allows users to measure app usage and app revenue. It tracks key metrics like new vs. returning users, app revenue, user retention, and in-app behavior/events. The goal is to enable users to make data-driven decisions to increase engagement and monetization for their app(s). Users can view key charts in the console and automatically export app event data to Amazon S3 and Amazon Redshift to run custom analysis. Amazon Pinpoint is free up to…N/A

    Firebase Crashlytics

    Score9.8 out of 10
    N/ACrashlytics is a mobile analytics tool which helps users find the exact line of code that their app crashed on, providing granular insight into mobile app performance and user experience. Crashlytics was acquired by Google in 2017 and is now offered as part of the Firebase product.N/A
    Pricing
    Amazon PinpointFirebase Crashlytics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Amazon PinpointFirebase Crashlytics
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Amazon PinpointFirebase Crashlytics
    Considered Both Products
    Amazon AWS
    No answer on this topic
    Google
    Chose Firebase Crashlytics
    None
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Amazon PinpointFirebase Crashlytics
    Small Businesses
    Firebase Crashlytics
    Score9.8 out of 10
    Branch
    Score6.3 out of 10
    Medium-sized Companies
    Firebase Crashlytics
    Score9.8 out of 10
    AppsFlyer
    Score5.5 out of 10
    Enterprises
    Flurry Analytics (discontinued)
    Score9 out of 10
    Flurry Analytics (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Amazon PinpointFirebase Crashlytics
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Amazon PinpointFirebase Crashlytics
    Likelihood to Recommend
    Amazon AWS
    If you are utilizing mobile push, email, or SMS for marketing reasons, Amazon Pinpoint is amazing. If you are utilizing Amazon Elastic Compute Cloud as your backend system, then the support all can come from one place, which makes troubleshooting easier. We use Amazon Pinpoint in order to send billions of emails. Most notable is the use for password reset.
    Incentivized
    Read full review
    Google
    Firebase Crashlytics is a no-brainer if you are already using any of the other Firebase suite of products, as its integration is very easy if you are already using these in your app. If you have cross-platform Android, iOS, and macOS apps, you should also consider Firebase Crashlytics to provide a unified across your platforms. If your app is only on Android or only on Apple, then you may be better off remaining with the default Apple Developer or Google Play Developer Console crash collection experiences.
    Incentivized
    Read full review
    Pros
    Amazon AWS
    • Text messaging
    • Lambda integration
    • Marketing
    Incentivized
    Read full review
    Google
    • Providing stack traces that are useful when users have crashes.
    • Tracking crashes per version (app and OS) so we know whether to release a version to everyone instead of a subset.
    • Provides trending crsahes/problems if there's a spike in issues so we can get on it quickly.
    Incentivized
    Read full review
    Cons
    Amazon AWS
    • Re-subscription
    • Clearer daily reporting
    • Better opt out
    Incentivized
    Read full review
    Google
    • Navigation between the issue listing and details is something difficult to understand for the new user.
    • Pannel takes time in loading may be because of analytics data but it can be reduce.
    • Not provide accurate line number in case of proguarded apps.
    Read full review
    Likelihood to Renew
    Amazon AWS
    No answers on this topic
    Google
    Because its fulfilling our basic and necessary requirements that can be an only and enough reason to renew the subscription.
    Read full review
    Usability
    Amazon AWS
    No answers on this topic
    Google
    It is very easy for non-developer staff to use the Firebase Console and gather information for the development team. Developers will find it straightforward to integrate Firebase Crashlytics into new or existing codebases using Google's in-depth developer documentation. I cannot think of an easier cross-platform solution to use, and because of that I wish it supported more platforms!
    Incentivized
    Read full review
    Alternatives Considered
    Amazon AWS
    Amazon Pinpoint is way easier to use than Adobe Campaign and cheaper than Salesforce. Great solution with easy AWS integration for a non-beatable price. When you think about the integration that you need to use with a third-party application and all the backend software installs, you can see why being able to use the AWS API to make calls to Amazon Pinpoint directly would be a way more feasible solution if you're using Amazon Elastic Compute Cloud already.
    Incentivized
    Read full review
    Google
    Truly speaking, it is also a quite good tool for crash reports, but Firebase Crashlytics was better to use when you are using the Firebase Realtime database as your DB, so the integrations become much easier.
    Incentivized
    Read full review
    Return on Investment
    Amazon AWS
    • Faster deliverability
    • Lack of integration with third-party software
    • Well-documented and great support
    Incentivized
    Read full review
    Google
    • Fix bugs within hours rather than days or weeks
    • Retain users longer by reducing their frustration due to crashes
    • Keep management happy that our app is stable & bug-free
    Incentivized
    Read full review
    ScreenShots