TrustRadius

Amazon Pinpoint vs. Firebase Crashlytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Pinpoint
Score 7.5 out of 10
N/A
Amazon Pinpoint (formerly Amazon Mobile Analytics) allows users to measure app usage and app revenue. It tracks key metrics like new vs. returning users, app revenue, user retention, and in-app behavior/events. The goal is to enable users to make data-driven decisions to increase engagement and monetization for their app(s). Users can view key charts in the console and automatically export app event data to Amazon S3 and Amazon Redshift to run custom analysis. Amazon Pinpoint is free up to…N/A
Firebase Crashlytics
Score 8.1 out of 10
N/A
Crashlytics is a mobile analytics tool which helps users find the exact line of code that their app crashed on, providing granular insight into mobile app performance and user experience. Crashlytics was acquired by Google in 2017 and is now offered as part of the Firebase product.N/A
Pricing
Amazon PinpointFirebase Crashlytics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Amazon PinpointFirebase Crashlytics
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Amazon PinpointFirebase Crashlytics
Considered Both Products
Amazon Pinpoint

No answer on this topic

Firebase Crashlytics
Top Pros
Top Cons
Best Alternatives
Amazon PinpointFirebase Crashlytics
Small Businesses
Smartlook
Smartlook
Score 8.5 out of 10
Smartlook
Smartlook
Score 8.5 out of 10
Medium-sized Companies
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
Enterprises
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon PinpointFirebase Crashlytics
Likelihood to Recommend
10.0
(1 ratings)
8.6
(7 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Amazon PinpointFirebase Crashlytics
Likelihood to Recommend
Amazon AWS
If you are utilizing mobile push, email, or SMS for marketing reasons, Amazon Pinpoint is amazing. If you are utilizing Amazon Elastic Compute Cloud as your backend system, then the support all can come from one place, which makes troubleshooting easier. We use Amazon Pinpoint in order to send billions of emails. Most notable is the use for password reset.
Charell Adagala | TrustRadius Reviewer
Charell Adagala
iSchool Alumni Board-President
Read full review
Google
Crashlytics is almost a defacto standard in the Android world for tracking crashes in the field. I've used it on the last 4 Android projects I've been on. It's not as helpful on iOS' stacktraces but I'm not sure if anything would be better because iOS stack traces are from ObjC code which is not as useful as Java stacktraces.
Ken Yee | TrustRadius Reviewer
Ken Yee
Android Architect
Read full review
Pros
Amazon AWS
  • Text messaging
  • Lambda integration
  • Marketing
Charell Adagala | TrustRadius Reviewer
Charell Adagala
iSchool Alumni Board-President
Read full review
Google
  • Can get the device detail an actual state like RAM, Storage, Display Size, etc.
  • Can get the class name and line number where crash occur.
  • Its work in realtime so we can reduce the time of issue finding and resolution.
Pankaj Choudhary | TrustRadius Reviewer
Pankaj Choudhary
Sr. Android Developer
Read full review
Cons
Amazon AWS
  • Re-subscription
  • Clearer daily reporting
  • Better opt out
Charell Adagala | TrustRadius Reviewer
Charell Adagala
iSchool Alumni Board-President
Read full review
Google
  • Sometimes UI of Firebase Crashlytics is quit difficult to understand for new users.
  • There can be a proper discretion for all the features that is offered.
  • There can be api crash report also.
Verified User
Anonymous
Read full review
Likelihood to Renew
Amazon AWS
No answers on this topic
Google
Because its fulfilling our basic and necessary requirements that can be an only and enough reason to renew the subscription.
Pankaj Choudhary | TrustRadius Reviewer
Pankaj Choudhary
Sr. Android Developer
Read full review
Alternatives Considered
Amazon AWS
Amazon Pinpoint is way easier to use than Adobe Campaign and cheaper than Salesforce. Great solution with easy AWS integration for a non-beatable price. When you think about the integration that you need to use with a third-party application and all the backend software installs, you can see why being able to use the AWS API to make calls to Amazon Pinpoint directly would be a way more feasible solution if you're using Amazon Elastic Compute Cloud already.
Charell Adagala | TrustRadius Reviewer
Charell Adagala
iSchool Alumni Board-President
Read full review
Google
As mentioned previously, the only realistic competitor to Crashlytics is Instabug (backed by Y Combinator in the W16 class). While Crashlytics is focused on actual crashes, Instabug's main innovation is in collecting feedback from users for non-crash bugs. While non-crash bugs are a substantial category of bugs, Instabug's pricing is quite steep. As soon as you go beyond the most basic features your monthly bill spikes to $124 - $499 per month, whereas Crashlytics is 100% free (for all usage levels and all enterprise features). Based on this, I've never tried Instabug because the ROI just wasn't there.
Ben Gelsey | TrustRadius Reviewer
Ben Gelsey
Software Developer
Read full review
Return on Investment
Amazon AWS
  • Faster deliverability
  • Lack of integration with third-party software
  • Well-documented and great support
Charell Adagala | TrustRadius Reviewer
Charell Adagala
iSchool Alumni Board-President
Read full review
Google
  • Allows us to easily share crash data with clients.
  • Provides confidence to our developers and project teams by having trust in the data that is being reported.
  • Allows us to quickly and efficiently address fatal crashes.
Verified User
Anonymous
Read full review
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