Great product for a great price
June 07, 2021

Great product for a great price

Charell Adagala | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Amazon Pinpoint

We used to use Adobe Campaign for years and now we utilize Amazon Pinpoint in order to satisfy our marketing platform needs. We use it in order to send our texts, emails, and mobile pushes. Being able to integrate with Amazon Elastic Compute Cloud as our backend servers has been way easier while working on one platform. For us, it has addressed consolidating on one platform as well as cost efficiency and a removal of a third-party software and support system.
  • Text messaging
  • Lambda integration
  • Marketing
  • Re-subscription
  • Clearer daily reporting
  • Better opt out
  • Tracking
  • Marketing tools
  • Customizability
  • Faster deliverability
  • Lack of integration with third-party software
  • Well-documented and great support
Amazon Pinpoint is way easier to use than Adobe Campaign and cheaper than Salesforce. Great solution with easy AWS integration for a non-beatable price. When you think about the integration that you need to use with a third-party application and all the backend software installs, you can see why being able to use the AWS API to make calls to Amazon Pinpoint directly would be a way more feasible solution if you're using Amazon Elastic Compute Cloud already.

Do you think Amazon Pinpoint delivers good value for the price?

Yes

Are you happy with Amazon Pinpoint's feature set?

Yes

Did Amazon Pinpoint live up to sales and marketing promises?

Yes

Did implementation of Amazon Pinpoint go as expected?

Yes

Would you buy Amazon Pinpoint again?

Yes

If you are utilizing mobile push, email, or SMS for marketing reasons, Amazon Pinpoint is amazing. If you are utilizing Amazon Elastic Compute Cloud as your backend system, then the support all can come from one place, which makes troubleshooting easier. We use Amazon Pinpoint in order to send billions of emails. Most notable is the use for password reset.