TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon Quick Sight

    Score8.4 out of 10
    N/AAmazon Quick Sight is a cloud-based Business Intelligence (BI) service within Amazon Quick. It connects enterprise data sources to interactive dashboards, visualizations, natural-language analysis, and analytics workflows.

    $24

    per month per user

    Salesforce CRM Analytics

    Score8.5 out of 10
    N/ASalesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.

    $125

    per month

    Pricing
    Amazon Quick SightSalesforce CRM Analytics
    Editions & Modules
    Reader
    $3
    per month per user
    Author
    $24
    per month per user
    Reader Pro
    $24
    per month per user
    Author Pro
    $50
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Amazon Quick SightSalesforce CRM Analytics
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsProspective buyers can also purchase a set number of sessions or questions in lieu of a monthly subscription.
    More Pricing Information
    Community Pulse
    Amazon Quick SightSalesforce CRM Analytics
    Considered Both Products
    Amazon AWS
    No answer on this topic
    Salesforce
    Chose Salesforce CRM Analytics
    Compared to Tableau and quicksight, [Salesforce Einstein Analytics (formerly Wave Analytics)] is quite similar and the preference depends on which database you use. Quicksight is more useful if you are using aws service and Salesforce Einstein Analytics is better if you are …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    73%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    9 Answers
    Features
    Amazon Quick SightSalesforce CRM Analytics
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Amazon Quick Sight and Salesforce CRM Analytics
    Feature
    Amazon Quick Sight
    10.0
    6 Ratings
    20% above category average
    Salesforce CRM Analytics
    7.8
    48 Ratings
    5% below category average
    Pixel Perfect reports10.05 Ratings7.541 Ratings
    Customizable dashboards10.06 Ratings8.548 Ratings
    Report Formatting Templates10.06 Ratings7.546 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Amazon Quick Sight and Salesforce CRM Analytics
    Feature
    Amazon Quick Sight
    10.0
    6 Ratings
    22% above category average
    Salesforce CRM Analytics
    7.8
    49 Ratings
    3% below category average
    Drill-down analysis10.06 Ratings8.548 Ratings
    Formatting capabilities10.06 Ratings7.548 Ratings
    Integration with R or other statistical packages10.04 Ratings7.537 Ratings
    Report sharing and collaboration10.06 Ratings7.546 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Amazon Quick Sight and Salesforce CRM Analytics
    Feature
    Amazon Quick Sight
    8.4
    6 Ratings
    2% above category average
    Salesforce CRM Analytics
    8.1
    47 Ratings
    1% below category average
    Publish to Web8.03 Ratings9.037 Ratings
    Publish to PDF10.03 Ratings7.044 Ratings
    Report Versioning10.05 Ratings8.543 Ratings
    Report Delivery Scheduling7.04 Ratings8.540 Ratings
    Delivery to Remote Servers7.03 Ratings7.534 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Amazon Quick Sight and Salesforce CRM Analytics
    Feature
    Amazon Quick Sight
    10.0
    6 Ratings
    22% above category average
    Salesforce CRM Analytics
    7.4
    45 Ratings
    8% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)10.06 Ratings8.042 Ratings
    Location Analytics / Geographic Visualization10.05 Ratings6.540 Ratings
    Predictive Analytics10.03 Ratings7.042 Ratings
    Pattern Recognition and Data Mining10.01 Ratings8.02 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Amazon Quick Sight and Salesforce CRM Analytics
    Feature
    Amazon Quick Sight
    10.0
    6 Ratings
    16% above category average
    Salesforce CRM Analytics
    9.0
    48 Ratings
    6% above category average
    Multi-User Support (named login)10.06 Ratings9.046 Ratings
    Role-Based Security Model10.06 Ratings8.546 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)10.06 Ratings9.042 Ratings
    Report-Level Access Control10.01 Ratings9.02 Ratings
    Single Sign-On (SSO)10.05 Ratings9.541 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Amazon Quick Sight and Salesforce CRM Analytics
    Feature
    Amazon Quick Sight
    3.9
    4 Ratings
    66% below category average
    Salesforce CRM Analytics
    6.7
    45 Ratings
    15% below category average
    Responsive Design for Web Access4.03 Ratings7.543 Ratings
    Mobile Application3.52 Ratings7.034 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile3.84 Ratings6.539 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Amazon Quick Sight and Salesforce CRM Analytics
    Feature
    Amazon Quick Sight
    6.0
    3 Ratings
    26% below category average
    Salesforce CRM Analytics
    8.2
    33 Ratings
    6% above category average
    REST API6.12 Ratings8.031 Ratings
    Javascript API6.62 Ratings8.529 Ratings
    iFrames7.03 Ratings8.525 Ratings
    Java API6.12 Ratings8.528 Ratings
    Themeable User Interface (UI)7.03 Ratings7.528 Ratings
    Customizable Platform (Open Source)3.03 Ratings8.527 Ratings
    Best Alternatives
    Amazon Quick SightSalesforce CRM Analytics
    Small Businesses
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Amazon Quick SightSalesforce CRM Analytics
    Likelihood to Recommend
    10.0
    (6 ratings)
    9.1
    (51 ratings)
    Usability
    10.0
    (2 ratings)
    8.5
    (10 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.7
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.0
    (1 ratings)
    Data Sharing and Collaboration
    7.1
    (4 ratings)
    8.1
    (41 ratings)
    Data Sources
    7.1
    (4 ratings)
    7.7
    (41 ratings)
    User Testimonials
    Amazon Quick SightSalesforce CRM Analytics
    Likelihood to Recommend
    Amazon AWS
    Amazon Quicksight is a truly cloud-based solution so it works perfectly fine and saves a lot of expense in terms of hardware and maintenance. We can maintain it by ourselves by giving commands on UI. If you have connectivity issues then it can cause headaches because it's a cloud platform and it's a bit costly as compared to other services
    Incentivized
    Read full review
    Salesforce
    For us it really comes down to that book management and next best contact for our advisors. When we're thinking about a book of business that may range, depending on the advisor, from 400 clients to a thousand clients, how do they really optimize their time? Who do they call next? Who do they work with to make sure not only they're keeping those clients engaged, they're not leaving the firm going to other advisors who they haven't talked to in a while who might need their attention. That's really where that CRM analytics is really proven pretty powerful for us.
    Incentivized
    Read full review
    Pros
    Amazon AWS
    • Easily to set up for data sources, already supports quite a few of AWS and non-AWS data sources
    • Cost friendly since users are charged only for basis of usage
    Incentivized
    Read full review
    Salesforce
    • Interactive Dashboards, it [consists] of wide variety of charts
    • Data from different sources can be easily integrated with it
    • Security, it provides easy way to secure and share the information with the users
    • Support actions like opening hyperlink etc
    • Almost everything can be done from configuration
    • Data can easily be managed from dataflow.
    Incentivized
    Read full review
    Cons
    Amazon AWS
    • It is still immature as a cloud-based BI tool.
    • Its functionality is about 40-50% of its competitor's products.
    • Application is still a little buggy and non-intuitive at times.
    Incentivized
    Read full review
    Salesforce
    • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
    • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
    • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
    • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
    Incentivized
    Read full review
    Usability
    Amazon AWS
    It was helping us a lot as per our business needs. Reporting is way easy with QuickSight that helps us to understand the performance of campaigns effectively and so does the performance of sales individual. We can analyze the data and create a new strategies effectively. Setup and maintenance was way easy
    Incentivized
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    Salesforce
    For someone who don't have coding background, this could be a useful tool and fairly easy to learn and use given the good support. However, if you know other open source tools, it would be much easier to use the other tools and the knowledge is more transferable in the future.
    Incentivized
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    Support Rating
    Amazon AWS
    They provide proper support when needed. They are always ready to provide the box solution and make things easier for users.
    Incentivized
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    Salesforce
    I was not able to be in interaction much with Salesforce support team since every feature works the way it should be working. So far I have not experienced any bug or major glitches that would delay the result of my work and performance. There is also a hotline in our company for Salesforce issue but so far I have not used it.
    Incentivized
    Read full review
    Implementation Rating
    Amazon AWS
    No answers on this topic
    Salesforce
    An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
    Incentivized
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    Alternatives Considered
    Amazon AWS
    All of the other reporting platforms my organization has used previously were within our CRM and not a standalone program. In that we were very limited in being able to slice and dice the data the way that we wanted to
    Incentivized
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    Salesforce
    Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
    Incentivized
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    Return on Investment
    Amazon AWS
    • Cost Effective
    • Easy setup and maintenance
    Incentivized
    Read full review
    Salesforce
    • I would say it's been positive just because as a company, anyone that has access to it can go in there and pull any company information and we're very up to date then on all of our client base. So I would say it's been a very positive impact.
    Incentivized
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    ScreenShots