What users are saying about
38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 38 reviews and ratings
544 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 544 reviews and ratings
Feature Set Ratings
- SAP Crystal ranks higher in 7 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization, Access Control and Security, Mobile Capabilities, Application Program Interfaces (APIs) / Embedding
BI Standard Reporting
7.9
Amazon QuickSight
79%
8.8
SAP Crystal
88%
SAP Crystal ranks higher in 3/3 features
SAP Crystal ranks higher in 3/3 features
Pixel Perfect reports
8.0
80%
4 Ratings
8.4
84%
111 Ratings
Customizable dashboards
7.9
79%
5 Ratings
8.8
88%
98 Ratings
Report Formatting Templates
7.9
79%
5 Ratings
9.0
90%
116 Ratings
Ad-hoc Reporting
7.2
Amazon QuickSight
72%
8.7
SAP Crystal
87%
SAP Crystal ranks higher in 4/4 features
SAP Crystal ranks higher in 4/4 features
Drill-down analysis
8.0
80%
5 Ratings
8.3
83%
116 Ratings
Formatting capabilities
7.9
79%
5 Ratings
8.9
89%
134 Ratings
Integration with R or other statistical packages
6.0
60%
3 Ratings
8.5
85%
64 Ratings
Report sharing and collaboration
7.0
70%
5 Ratings
9.1
91%
119 Ratings
Report Output and Scheduling
6.8
Amazon QuickSight
68%
9.1
SAP Crystal
91%
SAP Crystal ranks higher in 5/5 features
SAP Crystal ranks higher in 5/5 features
Publish to Web
8.0
80%
3 Ratings
9.1
91%
90 Ratings
Publish to PDF
6.3
63%
2 Ratings
9.3
93%
132 Ratings
Report Versioning
6.0
60%
4 Ratings
8.9
89%
94 Ratings
Report Delivery Scheduling
7.0
70%
4 Ratings
9.1
91%
96 Ratings
Delivery to Remote Servers
7.0
70%
3 Ratings
9.0
90%
51 Ratings
Data Discovery and Visualization
5.8
Amazon QuickSight
58%
7.9
SAP Crystal
79%
SAP Crystal ranks higher in 3/3 features
SAP Crystal ranks higher in 3/3 features
Pre-built visualization formats (heatmaps, scatter plots etc.)
6.0
60%
5 Ratings
7.6
76%
51 Ratings
Location Analytics / Geographic Visualization
8.0
80%
4 Ratings
8.4
84%
75 Ratings
Predictive Analytics
3.5
35%
2 Ratings
7.8
78%
42 Ratings
Access Control and Security
8.0
Amazon QuickSight
80%
8.5
SAP Crystal
85%
SAP Crystal ranks higher in 4/4 features
SAP Crystal ranks higher in 4/4 features
Multi-User Support (named login)
8.0
80%
5 Ratings
8.3
83%
81 Ratings
Role-Based Security Model
8.0
80%
5 Ratings
8.2
82%
79 Ratings
Multiple Access Permission Levels (Create, Read, Delete)
8.0
80%
5 Ratings
8.6
86%
79 Ratings
Single Sign-On (SSO)
8.0
80%
4 Ratings
9.1
91%
38 Ratings
Mobile Capabilities
3.9
Amazon QuickSight
39%
8.4
SAP Crystal
84%
SAP Crystal ranks higher in 3/3 features
SAP Crystal ranks higher in 3/3 features
Responsive Design for Web Access
4.0
40%
3 Ratings
8.8
88%
62 Ratings
Mobile Application
3.7
37%
3 Ratings
7.7
77%
45 Ratings
Dashboard / Report / Visualization Interactivity on Mobile
3.8
38%
4 Ratings
8.8
88%
57 Ratings
Application Program Interfaces (APIs) / Embedding
5.9
Amazon QuickSight
59%
7.9
SAP Crystal
79%
SAP Crystal ranks higher in 6/6 features
SAP Crystal ranks higher in 6/6 features
REST API
6.1
61%
2 Ratings
7.4
74%
8 Ratings
Javascript API
6.6
66%
2 Ratings
8.5
85%
34 Ratings
iFrames
7.0
70%
3 Ratings
7.1
71%
8 Ratings
Java API
6.1
61%
2 Ratings
8.9
89%
34 Ratings
Themeable User Interface (UI)
6.9
69%
3 Ratings
8.2
82%
37 Ratings
Customizable Platform (Open Source)
3.0
30%
3 Ratings
7.7
77%
30 Ratings
Attribute Ratings
- Amazon QuickSight is rated higher in 1 area: Support Rating
- SAP Crystal is rated higher in 1 area: Usability
- Amazon QuickSight and SAP Crystal are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.0
Amazon QuickSight
90%
5 Ratings
9.0
SAP Crystal
90%
157 Ratings
Likelihood to Renew
Amazon QuickSight
N/A
0 Ratings
10.0
SAP Crystal
100%
19 Ratings
Usability
7.0
Amazon QuickSight
70%
1 Rating
9.3
SAP Crystal
93%
28 Ratings
Availability
Amazon QuickSight
N/A
0 Ratings
8.0
SAP Crystal
80%
2 Ratings
Performance
Amazon QuickSight
N/A
0 Ratings
8.0
SAP Crystal
80%
2 Ratings
Support Rating
9.0
Amazon QuickSight
90%
1 Rating
8.0
SAP Crystal
80%
36 Ratings
In-Person Training
Amazon QuickSight
N/A
0 Ratings
10.0
SAP Crystal
100%
1 Rating
Implementation Rating
Amazon QuickSight
N/A
0 Ratings
8.8
SAP Crystal
88%
28 Ratings
Product Scalability
Amazon QuickSight
N/A
0 Ratings
7.0
SAP Crystal
70%
1 Rating
Likelihood to Recommend
Amazon QuickSight
Amazon Quicksight is a truly cloud-based solution so it works perfectly fine and saves a lot of expense in terms of hardware and maintenance. We can maintain it by ourselves by giving commands on UI. If you have connectivity issues then it can cause headaches because it's a cloud platform and it's a bit costly as compared to other services
Senior System Engineer
TietoEVRYInformation Technology and Services, 11-50 employees
SAP Crystal
Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort.Automated report delivery requires the user to be aware of sql which cannot be expected from all users.Should support more document export formats and improve the UI for SAP B1 Users
Officer
TOYOTA TSUSHO INDIA PVT LTDAutomotive, 501-1000 employees
Pros
Amazon QuickSight
- Easily to set up for data sources, already supports quite a few of AWS and non-AWS data sources
- Cost friendly since users are charged only for basis of usage

Verified User
Director in Research & Development
Computer Software Company, 51-200 employeesSAP Crystal
- Crystal Reports allows us to create a consistent template for all of our reports.
- Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
- Crystal Reports can connect to a wide variety of data sources.
- Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.

Verified User
Analyst in Information Technology
Construction Company, 10,001+ employeesCons
Amazon QuickSight
- It is still immature as a cloud-based BI tool.
- Its functionality is about 40-50% of its competitor's products.
- Application is still a little buggy and non-intuitive at times.

Verified User
Vice-President in Information Technology
Higher Education Company, 10,001+ employeesSAP Crystal
- The export of reports to Excel is very cumbersome and the results are difficult to format.
- The design of reports and the graphical features (e.g. charts) feel quite rigid.
- The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
Business Development Manager
MEDIAPAKT ASMarketing and Advertising, 11-50 employees
Pricing Details
Amazon QuickSight
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$5 per month
Amazon QuickSight Editions & Modules
Edition
Authors | $24.001 |
---|---|
Readers | $5.001 |
- per month
Additional Pricing Details
—SAP Crystal
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$295 per single user license
SAP Crystal Editions & Modules
Edition
SAP Crystal Reports 2020 64-Bit | $4951 |
---|---|
Upgrade Version to SAP Crystal Reports 2020 | $2951 |
SAP Crystal Reports 2016 32-Bit | $4951 |
SAP Crystal Server 2020 1 NUL | $8692 |
SAP Crystal Server 2020 5 CAL | $8,7443 |
- per single user license
- per user license + first year maintenance to be added
- 5 concurrent users + first year maintenance to be added
Additional Pricing Details
* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.Likelihood to Renew
Amazon QuickSight
No score
No answers yet
No answers on this topic
SAP Crystal
SAP Crystal 10.0
Based on 19 answers
We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.

Verified User
Project Manager in Information Technology
Information Technology and Services Company, 10,001+ employeesUsability
Amazon QuickSight
Amazon QuickSight 7.0
Based on 1 answer
It is easy to use and set up no need to put in so much effort. Once build, the dashboard can be used with multiple clients with the same domain. It provides multiple connectivity options which makes it a versatile option for reporting.
Senior System Engineer
TietoEVRYInformation Technology and Services, 11-50 employees
SAP Crystal
SAP Crystal 9.3
Based on 28 answers
Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
SQL Database and Business Intelligence Manager
Ten CateTextiles, 1001-5000 employees
Support Rating
Amazon QuickSight
Amazon QuickSight 9.0
Based on 1 answer
They provide proper support when needed. They are always ready to provide the box solution and make things easier for users.
Senior System Engineer
TietoEVRYInformation Technology and Services, 11-50 employees
SAP Crystal
SAP Crystal 8.0
Based on 36 answers
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
Clinical Informatics Consultant
Symphony Post-Acute NetworkHospital & Health Care, 1001-5000 employees
In-Person Training
Amazon QuickSight
No score
No answers yet
No answers on this topic
SAP Crystal
SAP Crystal 10.0
Based on 1 answer
Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training

Verified User
Administrator in Finance and Accounting
Retail Company, 11-50 employeesImplementation Rating
Amazon QuickSight
No score
No answers yet
No answers on this topic
SAP Crystal
SAP Crystal 8.8
Based on 28 answers
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
System Administrator
North South Supply IncWholesale, 11-50 employees
Alternatives Considered
Amazon QuickSight
All of the other reporting platforms my organization has used previously were within our CRM and not a standalone program. In that we were very limited in being able to slice and dice the data the way that we wanted to
Marketing Director
LightRx Face & BodyConsumer Services, 201-500 employees
SAP Crystal
Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.

Verified User
Employee in Corporate
Telecommunications Company, 10,001+ employeesReturn on Investment
Amazon QuickSight
- Reduce lots of setup and maintenance cost.
- Latest technology in market.
- Full eco system provided under on roof.
- Cost effective.
Senior System Engineer
TietoEVRYInformation Technology and Services, 11-50 employees
SAP Crystal
- It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
- So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
Assistant Vice President
HSBC Commercial BankingFinancial Services, 10,001+ employees