What users are saying about
544 Ratings
38 Ratings
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Score 7.9 out of 100
544 Ratings
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Score 7.8 out of 100

Feature Set Ratings

  • SAP Crystal ranks higher in 7 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization, Access Control and Security, Mobile Capabilities, Application Program Interfaces (APIs) / Embedding

BI Standard Reporting

7.9

Amazon QuickSight

79%
8.8

SAP Crystal

88%
SAP Crystal ranks higher in 3/3 features

Pixel Perfect reports

8.0
80%
4 Ratings
8.4
84%
111 Ratings

Customizable dashboards

7.9
79%
5 Ratings
8.8
88%
98 Ratings

Report Formatting Templates

7.9
79%
5 Ratings
9.0
90%
116 Ratings

Ad-hoc Reporting

7.2

Amazon QuickSight

72%
8.7

SAP Crystal

87%
SAP Crystal ranks higher in 4/4 features

Drill-down analysis

8.0
80%
5 Ratings
8.3
83%
116 Ratings

Formatting capabilities

7.9
79%
5 Ratings
8.9
89%
134 Ratings

Integration with R or other statistical packages

6.0
60%
3 Ratings
8.5
85%
64 Ratings

Report sharing and collaboration

7.0
70%
5 Ratings
9.1
91%
119 Ratings

Report Output and Scheduling

6.8

Amazon QuickSight

68%
9.1

SAP Crystal

91%
SAP Crystal ranks higher in 5/5 features

Publish to Web

8.0
80%
3 Ratings
9.1
91%
90 Ratings

Publish to PDF

6.3
63%
2 Ratings
9.3
93%
132 Ratings

Report Versioning

6.0
60%
4 Ratings
8.9
89%
94 Ratings

Report Delivery Scheduling

7.0
70%
4 Ratings
9.1
91%
96 Ratings

Delivery to Remote Servers

7.0
70%
3 Ratings
9.0
90%
51 Ratings

Data Discovery and Visualization

5.8

Amazon QuickSight

58%
7.9

SAP Crystal

79%
SAP Crystal ranks higher in 3/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

6.0
60%
5 Ratings
7.6
76%
51 Ratings

Location Analytics / Geographic Visualization

8.0
80%
4 Ratings
8.4
84%
75 Ratings

Predictive Analytics

3.5
35%
2 Ratings
7.8
78%
42 Ratings

Access Control and Security

8.0

Amazon QuickSight

80%
8.5

SAP Crystal

85%
SAP Crystal ranks higher in 4/4 features

Multi-User Support (named login)

8.0
80%
5 Ratings
8.3
83%
81 Ratings

Role-Based Security Model

8.0
80%
5 Ratings
8.2
82%
79 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

8.0
80%
5 Ratings
8.6
86%
79 Ratings

Single Sign-On (SSO)

8.0
80%
4 Ratings
9.1
91%
38 Ratings

Mobile Capabilities

3.9

Amazon QuickSight

39%
8.4

SAP Crystal

84%
SAP Crystal ranks higher in 3/3 features

Responsive Design for Web Access

4.0
40%
3 Ratings
8.8
88%
62 Ratings

Mobile Application

3.7
37%
3 Ratings
7.7
77%
45 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

3.8
38%
4 Ratings
8.8
88%
57 Ratings

Application Program Interfaces (APIs) / Embedding

5.9

Amazon QuickSight

59%
7.9

SAP Crystal

79%
SAP Crystal ranks higher in 6/6 features

REST API

6.1
61%
2 Ratings
7.4
74%
8 Ratings

Javascript API

6.6
66%
2 Ratings
8.5
85%
34 Ratings

iFrames

7.0
70%
3 Ratings
7.1
71%
8 Ratings

Java API

6.1
61%
2 Ratings
8.9
89%
34 Ratings

Themeable User Interface (UI)

6.9
69%
3 Ratings
8.2
82%
37 Ratings

Customizable Platform (Open Source)

3.0
30%
3 Ratings
7.7
77%
30 Ratings

Attribute Ratings

  • Amazon QuickSight is rated higher in 1 area: Support Rating
  • SAP Crystal is rated higher in 1 area: Usability
  • Amazon QuickSight and SAP Crystal are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Amazon QuickSight

90%
5 Ratings
9.0

SAP Crystal

90%
157 Ratings

Likelihood to Renew

Amazon QuickSight

N/A
0 Ratings
10.0

SAP Crystal

100%
19 Ratings

Usability

7.0

Amazon QuickSight

70%
1 Rating
9.3

SAP Crystal

93%
28 Ratings

Availability

Amazon QuickSight

N/A
0 Ratings
8.0

SAP Crystal

80%
2 Ratings

Performance

Amazon QuickSight

N/A
0 Ratings
8.0

SAP Crystal

80%
2 Ratings

Support Rating

9.0

Amazon QuickSight

90%
1 Rating
8.0

SAP Crystal

80%
36 Ratings

In-Person Training

Amazon QuickSight

N/A
0 Ratings
10.0

SAP Crystal

100%
1 Rating

Implementation Rating

Amazon QuickSight

N/A
0 Ratings
8.8

SAP Crystal

88%
28 Ratings

Product Scalability

Amazon QuickSight

N/A
0 Ratings
7.0

SAP Crystal

70%
1 Rating

Likelihood to Recommend

Amazon QuickSight

Amazon Quicksight is a truly cloud-based solution so it works perfectly fine and saves a lot of expense in terms of hardware and maintenance. We can maintain it by ourselves by giving commands on UI. If you have connectivity issues then it can cause headaches because it's a cloud platform and it's a bit costly as compared to other services
Lakhan Suri | TrustRadius Reviewer

SAP Crystal

Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort.Automated report delivery requires the user to be aware of sql which cannot be expected from all users.Should support more document export formats and improve the UI for SAP B1 Users
Issac Paul | TrustRadius Reviewer

Pros

Amazon QuickSight

  • Easily to set up for data sources, already supports quite a few of AWS and non-AWS data sources
  • Cost friendly since users are charged only for basis of usage
Anonymous | TrustRadius Reviewer

SAP Crystal

  • Crystal Reports allows us to create a consistent template for all of our reports.
  • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
  • Crystal Reports can connect to a wide variety of data sources.
  • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
Anonymous | TrustRadius Reviewer

Cons

Amazon QuickSight

  • It is still immature as a cloud-based BI tool.
  • Its functionality is about 40-50% of its competitor's products.
  • Application is still a little buggy and non-intuitive at times.
Anonymous | TrustRadius Reviewer

SAP Crystal

  • The export of reports to Excel is very cumbersome and the results are difficult to format.
  • The design of reports and the graphical features (e.g. charts) feel quite rigid.
  • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
Frank Hunt | TrustRadius Reviewer

Pricing Details

Amazon QuickSight

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$5 per month

Amazon QuickSight Editions & Modules

Edition
Authors$24.001
Readers$5.001
  1. per month
Additional Pricing Details

SAP Crystal

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$295 per single user license

SAP Crystal Editions & Modules

Edition
SAP Crystal Reports 2020 64-Bit$4951
Upgrade Version to SAP Crystal Reports 2020$2951
SAP Crystal Reports 2016 32-Bit$4951
SAP Crystal Server 2020 1 NUL$8692
SAP Crystal Server 2020 5 CAL$8,7443
  1. per single user license
  2. per user license + first year maintenance to be added
  3. 5 concurrent users + first year maintenance to be added
Additional Pricing Details
* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

Likelihood to Renew

Amazon QuickSight

No score
No answers yet
No answers on this topic

SAP Crystal

SAP Crystal 10.0
Based on 19 answers
We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
Anonymous | TrustRadius Reviewer

Usability

Amazon QuickSight

Amazon QuickSight 7.0
Based on 1 answer
It is easy to use and set up no need to put in so much effort. Once build, the dashboard can be used with multiple clients with the same domain. It provides multiple connectivity options which makes it a versatile option for reporting.
Lakhan Suri | TrustRadius Reviewer

SAP Crystal

SAP Crystal 9.3
Based on 28 answers
Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
Greg Goss | TrustRadius Reviewer

Support Rating

Amazon QuickSight

Amazon QuickSight 9.0
Based on 1 answer
They provide proper support when needed. They are always ready to provide the box solution and make things easier for users.
Lakhan Suri | TrustRadius Reviewer

SAP Crystal

SAP Crystal 8.0
Based on 36 answers
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
Nathan Patrick Taylor | TrustRadius Reviewer

In-Person Training

Amazon QuickSight

No score
No answers yet
No answers on this topic

SAP Crystal

SAP Crystal 10.0
Based on 1 answer
Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
Anonymous | TrustRadius Reviewer

Implementation Rating

Amazon QuickSight

No score
No answers yet
No answers on this topic

SAP Crystal

SAP Crystal 8.8
Based on 28 answers
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
John Suit | TrustRadius Reviewer

Alternatives Considered

Amazon QuickSight

All of the other reporting platforms my organization has used previously were within our CRM and not a standalone program. In that we were very limited in being able to slice and dice the data the way that we wanted to
Megan Sullivan | TrustRadius Reviewer

SAP Crystal

Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon QuickSight

  • Reduce lots of setup and maintenance cost.
  • Latest technology in market.
  • Full eco system provided under on roof.
  • Cost effective.
Lakhan Suri | TrustRadius Reviewer

SAP Crystal

  • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
  • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
Rohit Narang | TrustRadius Reviewer

Screenshots

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