What users are saying about
Top Rated
505 Ratings
25 Ratings
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Score 7.5 out of 100
Top Rated
505 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

Amazon QuickSight

I'm likely to recommend it because it would become so native if other cloud services are based on AWS infrastructure, like our current setup. It is very seamlessly integrated with other services to feed in data for the visualization. In addition, supporting a reasonably large number of users concurrently is not an issue and should be able to scale horizontally as needed.
Anonymous | TrustRadius Reviewer

SAP Crystal

SAP Crystal is well suited for data analysis, customized report creation, and formatting. It is a pixel perfect reporting system having the ability to create scorecards and helps in data mining. It supports multiple languages which is a breeze for global organizations. It may prove to a roadblock when the learning curve is fast in the organization having high employee turnover.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Amazon QuickSight
5.5
SAP Crystal
8.1
Pixel Perfect reports
Amazon QuickSight
6.5
SAP Crystal
8.5
Customizable dashboards
Amazon QuickSight
4.5
SAP Crystal
7.7
Report Formatting Templates
Amazon QuickSight
5.4
SAP Crystal
8.0

Ad-hoc Reporting

Amazon QuickSight
5.7
SAP Crystal
7.7
Drill-down analysis
Amazon QuickSight
6.2
SAP Crystal
7.3
Formatting capabilities
Amazon QuickSight
5.3
SAP Crystal
8.2
Integration with R or other statistical packages
Amazon QuickSight
4.3
SAP Crystal
7.4
Report sharing and collaboration
Amazon QuickSight
6.9
SAP Crystal
8.0

Report Output and Scheduling

Amazon QuickSight
5.8
SAP Crystal
8.4
Publish to Web
Amazon QuickSight
6.5
SAP Crystal
8.2
Publish to PDF
Amazon QuickSight
5.9
SAP Crystal
9.0
Report Versioning
Amazon QuickSight
4.7
SAP Crystal
7.8
Report Delivery Scheduling
Amazon QuickSight
6.1
SAP Crystal
8.4
Delivery to Remote Servers
Amazon QuickSight
5.8
SAP Crystal
8.4

Data Discovery and Visualization

Amazon QuickSight
5.4
SAP Crystal
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
Amazon QuickSight
6.3
SAP Crystal
7.6
Location Analytics / Geographic Visualization
Amazon QuickSight
6.7
SAP Crystal
7.2
Predictive Analytics
Amazon QuickSight
3.3
SAP Crystal
7.8

Access Control and Security

Amazon QuickSight
7.3
SAP Crystal
8.2
Multi-User Support (named login)
Amazon QuickSight
6.9
SAP Crystal
7.9
Role-Based Security Model
Amazon QuickSight
6.9
SAP Crystal
8.1
Multiple Access Permission Levels (Create, Read, Delete)
Amazon QuickSight
7.2
SAP Crystal
8.2
Single Sign-On (SSO)
Amazon QuickSight
8.0
SAP Crystal
8.6

Mobile Capabilities

Amazon QuickSight
3.8
SAP Crystal
7.3
Responsive Design for Web Access
Amazon QuickSight
4.0
SAP Crystal
7.6
Dedicated iOS Application
Amazon QuickSight
3.3
SAP Crystal
7.1
Dedicated Android Application
Amazon QuickSight
3.9
SAP Crystal
7.1
Dashboard / Report / Visualization Interactivity on Mobile
Amazon QuickSight
4.2
SAP Crystal
7.6

Application Program Interfaces (APIs) / Embedding

Amazon QuickSight
5.0
SAP Crystal
7.0
REST API
Amazon QuickSight
5.5
SAP Crystal
7.4
Javascript API
Amazon QuickSight
5.8
SAP Crystal
6.8
iFrames
Amazon QuickSight
5.1
SAP Crystal
7.1
Java API
Amazon QuickSight
5.5
SAP Crystal
7.0
Themeable User Interface (UI)
Amazon QuickSight
4.4
SAP Crystal
6.8
Customizable Platform (Open Source)
Amazon QuickSight
3.6
SAP Crystal
6.8

Pros

Amazon QuickSight

  • Lightweight and serverless BI tool that can be used for niche dashboards.
  • Its integration into other AWS Services is one of its most appealing features.
  • The low monthly cost is another benefit.
Anonymous | TrustRadius Reviewer

SAP Crystal

  • Crystal Reports allows us to create a consistent template for all of our reports.
  • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
  • Crystal Reports can connect to a wide variety of data sources.
  • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
Anonymous | TrustRadius Reviewer

Cons

Amazon QuickSight

  • One of the primary challenges I've had with Amazon QuickSight so far is that some of the reports I want to build use data from different data sets. Instead of being able to put all of the information I want to see into one report.
  • Some of our Amazon QuickSight reports only update every 24 hours. It would be great to see that data in real-time.
  • I would remove the various time zones from Amazon QuickSight and only use the time zone we are in.
Megan Sullivan | TrustRadius Reviewer

SAP Crystal

  • The export of reports to Excel is very cumbersome and the results are difficult to format.
  • The design of reports and the graphical features (e.g. charts) feel quite rigid.
  • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
Frank Hunt | TrustRadius Reviewer

Likelihood to Renew

Amazon QuickSight

No score
No answers yet
No answers on this topic

SAP Crystal

SAP Crystal 10.0
Based on 19 answers
We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
Anonymous | TrustRadius Reviewer

Usability

Amazon QuickSight

No score
No answers yet
No answers on this topic

SAP Crystal

SAP Crystal 8.8
Based on 27 answers
The interface of SAP Crystal will be very familiar to most users as it follows the same text-based WYSIWYG interface as many other commonplace software. The build-in plugins, adapters and middleware to common data sources makes it rather easy to pull data for visualization and reporting. However, when dealing with less structured data, some more work needs to be done
Anonymous | TrustRadius Reviewer

Support Rating

Amazon QuickSight

No score
No answers yet
No answers on this topic

SAP Crystal

SAP Crystal 7.0
Based on 20 answers
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
Nathan Patrick Taylor | TrustRadius Reviewer

In-Person Training

Amazon QuickSight

No score
No answers yet
No answers on this topic

SAP Crystal

SAP Crystal 10.0
Based on 1 answer
Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
Anonymous | TrustRadius Reviewer

Implementation Rating

Amazon QuickSight

No score
No answers yet
No answers on this topic

SAP Crystal

SAP Crystal 8.8
Based on 14 answers
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
John Suit | TrustRadius Reviewer

Alternatives Considered

Amazon QuickSight

In our case, we are storing our large amount of data in the cloud so using QuickSight adds up to the performance of the reporting. We are using it as a secondary reporting tool so that a business user can generate their own report. We are using Tableau as our primary reporting tool.
Anonymous | TrustRadius Reviewer

SAP Crystal

Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon QuickSight

No answers on this topic

SAP Crystal

  • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
  • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
Rohit Narang | TrustRadius Reviewer

Screenshots

Pricing Details

Amazon QuickSight

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon QuickSight Editions & Modules

Edition
Authors$24.001
Readers$5.001
  1. Per Month
Additional Pricing Details

SAP Crystal

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

SAP Crystal Editions & Modules

Edition
SAP Crystal Reports 2020 64-Bit$4951
Upgrade Version to SAP Crystal Reports 2020$2951
SAP Crystal Reports 2016 32-Bit$4951
SAP Crystal Server 2020 1 NUL$8692
SAP Crystal Server 2020 5 CAL$8,7443
  1. per single user license
  2. per user license + first year maintenance to be added
  3. 5 concurrent users + first year maintenance to be added
Additional Pricing Details
* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

Rating Summary

Likelihood to Recommend

Amazon QuickSight
6.9
SAP Crystal
8.3

Likelihood to Renew

Amazon QuickSight
SAP Crystal
10.0

Usability

Amazon QuickSight
SAP Crystal
8.8

Reliability and Availability

Amazon QuickSight
SAP Crystal
8.0

Performance

Amazon QuickSight
SAP Crystal
8.0

Support Rating

Amazon QuickSight
SAP Crystal
7.0

In-Person Training

Amazon QuickSight
SAP Crystal
10.0

Implementation Rating

Amazon QuickSight
SAP Crystal
8.8

Scalability

Amazon QuickSight
SAP Crystal
7.0

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