Amazon S3 Glacier vs. Carbonite by OpenText

As described in the use case, it is perfect for backup data storage where you do not expect to retrieve the data often. Think of it as a data dump; it is nice to know you have a backup, but it actually is expensive and somewhat difficult to retrieve everything.

Incentivized

Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.

Incentivized

• Glacier is an inexpensive solution to the problem of storing rarely-accessed data for years.
• You can configure S3 buckets to transition objects to Glacier with a few clicks.
• It is easy to get started with Glacier; there is little learning curve and few concepts to familiarize yourself with.

Incentivized

• Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
• Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
• Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.

Incentivized

• Billing system isn't the smoothest to operate
• Recalling information from glacier can run slow depending on type of data
• Customer support

Incentivized

• The eVault process is so thorough, sometimes a simple deployment can take much longer than a customer expects.
• Their solutions in the past have been targeted to mid-sized to enterprise sized budgets. They now have solutions to fit the small business, but don't market them well.

Incentivized

Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.

Incentivized

It is difficult to delete the data as you have to wait for inventory and then bucket modification has to expire.

Incentivized

Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.

Incentivized

I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.

Incentivized

We had appliance and we just needed to setup the Director Console which was straight forward and easy.

Incentivized

Amazon Glacier isn't a direct competitor to the products I've listed; it could compare to the clouds/data warehouses each of these products use to store their data. In the case of CloudBerry, Amazon Glacier is used with it to create a complete archival backup system. That said, when using Amazon Glacier along with a product like CloudBerry, you can create a reliable, inexpensive cloud backup system for retaining HUGE quantities of data for much less than these other cloud backup solutions. HOWEVER, if you want to restore said data, the cost and complexity begin to become a major concern, so Amazon Glacier should only be considered in situations where you don't plan to touch the data regularly, if at all, once it's at Glacier.

Incentivized

Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam where it's mostly just self-learning reading lots of documentation which could be overwhelming at times. We started using Veeam as most of our on-prem servers are ceasing operations as we slowly transition to the cloud. I would still use Carbonite as a fall-back option just in case the cloud fails us. Our company cannot afford to have downtimes as we work closely with a lot of contractors and every minute counts.

Incentivized

• With this now we are storing data for less cost as compare to what we were paying earlier
• Increased the data access limits

Incentivized

• While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.

Incentivized