AmTrav vs. Basware AP Automation

Amtrav is great for corporate travel for organizations with over 100-150 employees. I think it’s a very useful primarily self serve tool that gives employees autonomous choices about their travel arrangements. This would likely be a less appropriate solution for a very small company. I’m not sure if a very large company would find the tool scalable. For 500-1000 employees, it’s great

Incentivized

I would definitely recommend using Basware Purchase to Pay in your organization, it handles high amounts of invoices efficiently and you can perform your work with ease. I am acting as a Basware superuser in my team so I know this software thoroughly and it rarely gives any issues, even errors are described in a clear way so the user knows what needs to be resolved/what is missing.

Incentivized

• Excellent user interface.
• Competitive booking rates that allow users a variety of options.
• Phenomenal customer service.

Incentivized

• It's easy to process invoices in a very short amount of time due to the fact that you can save your frequently used fields as favorites
• The system is extremely easy to use as there are only a few steps required for complete processing of invoices
• The ability to create and save templates of commonly used coding makes coding of invoices is fast and easy
• Often times no interaction is even needed for invoice processing as received items and POs will match up on the back end with no intervention

Incentivized

• Filtering flights by average on-time reliability is not available.
• Permissions can be tricky for approvers. It's not always easy to see what your team is doing.
• Google Calendar integration is flawed -- it keeps adding events for time you've approved but does not signify who the travel is for.

Incentivized

• Once you cancel the document in "cancellation queue" it cannot be restored or viewed.
• Sometimes but relatively rarely the program opens slowly.
• In rare instances the program freezes and needs to be restarted.

Incentivized

We will continue using product and continue renewing as it is widely used product and it has been well adapted by users in our organization. The product is expensive but we will use it. Hopefully the product bugs will be fixed in future and they will provide more HA architecture feather for Basware.

Incentivized

Support is the absolute best part of the platform. Users who have any issues at all are free to contact AmTrav and work through a solution. Missed flights or emergency car rentals are a breeze -- all that needs to be done is to call the AmTrav support number and a solution is worked out with minimal involvement.

Incentivized

AmTrav excels in customer service. They have won us over by proving that, when in times of need, they can get the job done. If an employee has an issue, it can be a very stressful time for both the employee and the travel booking managers. AmTrav takes the responsibility in a way that we haven't seen demonstrated before and organises a fix.

Incentivized

Basware was not my selection as I was not with the company at the time. It was easy to learn and we have maintained a good working relationship with Basware. It is a very good way to process the workflow of invoices from start to finish

Incentivized

• Provides an easy accounting on employee travel expeneses
• Does not offer flexibility from whom you can book with, I believe.
• Keeps your bookings all in one place and convenient once you're ready to do an expense report.
• It makes completing your Travel and Expensive report easier and quicker

Incentivized

• faster processing of invoices due to short step process
• it's user friendly so not much training is needed to use the system
• templates and favorites decreases time spent

Incentivized