Analytic Call Tracking vs CallTrackingMetrics

Likelihood to Recommend

No answers on this topic

[CallTrackingMetrics] is well suited for HIPAA Compliant Call Tracking when working with medical clients and is great for all clients who do online sales or patient intake. Clients with low volume of calls may not get enough value for the cost of this platform.

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Verified User

Director in Marketing

Marketing & Advertising Company, 11-50 employees

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Pros

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Very easy to set up and use. You can create as many tracking numbers and sources as you need. Easily organize and filter them for results and placing the code is so simple. Anyone can use this software.
Listening to the calls makes life simple. We can hear what the potential lead said and record feedback to better our marketing efforts. You can even flag or email the call recordings if you need to share inside or outside your organization.
Call reporting is a breeze! You can easily filter your sources, call duration, time and more and reports are extremely accurate.
Cost is well worth what you get from the software.

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Verified User

Manager in Marketing

Marketing & Advertising Company, 11-50 employees

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Cons

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Can get pricy.
More complex integrations may need professional services.
No push notifications for incoming SMS on mobile app (non agent).

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Marvin Leininger

Founder, CEO

Auctus CreativeMarketing & Advertising, 11-50 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

—

Entry-level set up fee?

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Starting Price

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Analytic Call Tracking Editions & Modules

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Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Starting Price

$39 per month

CallTrackingMetrics Editions & Modules

Edition

Performance Plan	$39¹
Growth Plan	$119¹
Connect Plan	$329¹

per month

Additional Pricing Details

All plans include unlimited users at no extra cost, while Marketing and Contact Center plans also include free unlimited sub-accounts perfect for agencies and multi-location businesses. Discounts up to 15% off for annual agreements.

Alternatives Considered

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CallTrackingMetrics has stood up well compared to Salesforce. Being that we are a high volume call center for schools, it has been very good for the company. I feel that CallTrackingMetrics is really good for our company compared to Salesforece CMS.

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Earl Minney

Admissions Counselor

2uE-Learning, 1001-5000 employees

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Return on Investment

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Fits nicely into the % of budget dedicated to Analytics
CallTrackingMetrics is our system of truth for source of calls for Local Service business
CallTrackingMetrics is our system of truth for CSR staffing plans at Supplier / Distributor

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Christopher R. Chaput

Founder

Measured Marketing LabMarketing & Advertising, 1-10 employees

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Analytic Call Tracking vs CallTrackingMetrics