Overall Satisfaction with CallTrackingMetrics
We use CallTrackingMetrics for all of the students that we come in contact with. It helps us as Admissions Counselors to know when and who is calling to speak with us. It is being used across our whole Admissions Department. I feel was though it has helped me tremendously keep tabs with the students I work with.
- Call Recording
- Caller ID
- Our numbers are able to be used according to our school zip code
- Better system usage such as glitching
- The setup was a bit confusing
- Tough to customize it
Do you think CallTrackingMetrics delivers good value for the price?
Are you happy with CallTrackingMetrics's feature set?
Did CallTrackingMetrics live up to sales and marketing promises?
Did implementation of CallTrackingMetrics go as expected?
Would you buy CallTrackingMetrics again?
A student called in and I was not sure of the student because we have never spoke. CallTrackingMetrics gave me the persons name which made it easier for me to be more personable. Sometimes when a student calls they are looking for information about the school I work for. With this feature it has been so much easier to be personable with my students.