Easy to Implement. Immediately Provides ROI
January 23, 2021

Easy to Implement. Immediately Provides ROI

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with CallTrackingMetrics

We use [CallTrackingMetrics] to track conversions from marketing efforts as well as uncover issues in the sales process for our clients. This allows us to validate the leads we are driving and improve the conversion from lead to sale / customer / patient etc.
  • Easy implementation makes it simple to deploy
  • Fast support in the event you have questions
  • Improved navigation - easier to get around the platform
  • Wide array of Integrations allow ups to port data to many places
  • HIPAA Compliant
  • Integration setup could be improved
  • Navigation could still use some improvements
  • Excellent ROI since we can track marketing effort all the way through the sales cycle
  • Allows us to prove to clients without a doubt what works
  • Allows us to prove to clients how their sales process can be improved
[CallTrackingMetrics] HIPAA compliance is the main reason we chose this service provider.

Do you think CallTrackingMetrics delivers good value for the price?

Yes

Are you happy with CallTrackingMetrics's feature set?

Yes

Did CallTrackingMetrics live up to sales and marketing promises?

Yes

Did implementation of CallTrackingMetrics go as expected?

Yes

Would you buy CallTrackingMetrics again?

Yes

[CallTrackingMetrics] is well suited for HIPAA Compliant Call Tracking when working with medical clients and is great for all clients who do online sales or patient intake. Clients with low volume of calls may not get enough value for the cost of this platform.