Andar/360 vs. GiveSmart

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Andar/360
Score 4.7 out of 10
N/A
Andar/360 is a modular fundraising suite containing components to automate fundraising efforts and analytics, developed by Helix.N/A
GiveSmart
Score 7.8 out of 10
N/A
GiveSmart, a Community Brands company, offers a full-service event management platform supporting event website, event registration, attendee tracking, donor management and data insights, and full customer service for entities wishing to raise funds via an auction or charity event. The platform also integrates technology from Community Brands brand Gesture to provide a comprehensive suite of services. GiveSmart replaces the former 501 Auctions, a platform to support charity auctions, mobile…N/A
Pricing
Andar/360GiveSmart
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Andar/360GiveSmart
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Best Alternatives
Andar/360GiveSmart
Small Businesses
Bonterra Guided Fundraising
Bonterra Guided Fundraising
Score 9.5 out of 10
Bonterra Guided Fundraising
Bonterra Guided Fundraising
Score 9.5 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.2 out of 10
OneCause
OneCause
Score 9.2 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.5 out of 10
Blackbaud CRM
Blackbaud CRM
Score 7.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Andar/360GiveSmart
Likelihood to Recommend
9.0
(1 ratings)
8.2
(168 ratings)
Likelihood to Renew
-
(0 ratings)
7.4
(7 ratings)
Usability
-
(0 ratings)
8.3
(167 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
-
(0 ratings)
7.7
(166 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
7.5
(5 ratings)
Configurability
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
4.5
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(2 ratings)
User Testimonials
Andar/360GiveSmart
Likelihood to Recommend
Helix (Andar Software)
If they are a United Way organization, I would absolutely recommend. If they aren't a United Way but offer employee giving to organizations, or act as flow-through, Andar/360 will also be a great fit. If the charity is a smaller organization, Andar/360 would be too complex and wouldn't be used to its full capacity.
Read full review
Momentive Software
GiveSmart changed the game for us in registration and bidding for our annual fundraising gala. We had tried several different software options and GiveSmart is far and away the best. It's AWESOME for our silent auction in particular, easy to upload items and helpful minimum bid and bid increment suggestions.
Read full review
Pros
Helix (Andar Software)
  • Fund distribution
  • Reporting
  • Record keeping of funds and other data points
  • Audit track
  • Data import
  • Queuing tasks
Read full review
Momentive Software
  • GiveSmart is a very easy-to-use platform that provides robust instruction on use but is so user-friendly that the instructions are mostly not necessary. I find it easy to update, change, and create all aspects of our page. For example, I first used GiveSmart without any instruction from a manager. She instructed me to look around and see what was going on. I was able to navigate the site effectively, and only found a few pieces for which I needed more instruction.
  • GiveSmart offers a well-made item section. Our gala has a silent auction made up of more than 170 items, and GiveSmart makes it easy to upload those items in bulk or add them individually. It offers every field I would want to have for an item and provides a comprehensive and adjustable front-facing-view for donors that is easy to manipulate.
  • GiveSmart's main page creator is easy to navigate and create the site you want. They provide helpful details like sizing for images and the ability to create buttons and links and different sections as our needs dictate. It's easy to adjust the colors and design to reflect our branding.
Read full review
Cons
Helix (Andar Software)
  • Data export
  • Navigation between records
  • User interface
Read full review
Momentive Software
  • Lack of customization options when building each page. The website winds up not looking all that professional.
  • The reporting functionality is not very helpful at all. This is a main area of improvement we've asked for.
  • Better customization of emails and texts through GiveSmart. Right now, they are limited, and you can't make them look very nice.
  • The process of logging back into your account as a ticket purchaser or donor is very confusing. Most guests don't even know they can log in to access their tickets, make another donation, etc.
Read full review
Likelihood to Renew
Helix (Andar Software)
No answers on this topic
Momentive Software
For us, we have a very dissatisfying donor database solution right now, but we have built the hacks we need in order to manually integrate data we pull out of GiveSmart with the system. None of us are trying to reinvent that particular wheel, so for now, until the organization decides to upgrade the useless database we've been saddled with, we are satisfied to maintain our GiveSmart subscription. Might this change if we acquire a more sophisticated donor solution? Maybe. But we will also be looking for options that will integrate smoothly with GiveSmart. What we like about GiveSmart, we really like. GiveSmart is great at what it does really well, namely event management. Yes, they need to address the inflexibility issues that make customization and some report features particularly frustrating, but for our organization the benefits are outweighing the drawbacks at this time. Their customer service is top-notch, and they have done an admirable job of creating an extensive Help section and responsive Support department that can assist with how-to's for various tasks within the system
Read full review
Usability
Helix (Andar Software)
No answers on this topic
Momentive Software
For the most part, GiveSmart serves our organization's needs for creating fundraising forms. It is especially useful for our peer-to-peer fundraising and event planning and registration efforts. The dashboard is relatively intuitive, and there have been improvements in creating forms and managing campaigns since shifting from Mobile Cause to GiveSmart Fundraise.
Read full review
Reliability and Availability
Helix (Andar Software)
No answers on this topic
Momentive Software
We never experienced any issues with outages, the system being down, etc. It's extremely reliable. That's very important when you're dealing with financial and personal information! We want to make it easy for people to give, and it's great that we've never had to worry about service issues making that more challenging/
Read full review
Performance
Helix (Andar Software)
No answers on this topic
Momentive Software
We haven't had any issue regarding performance or reliability with GiveSmart. We don't integrate it with any other software so that issue isn't relevant. The pages load quickly and reports are completed almost as soon as you hit the "run" button. Overall, the system works as designed and is pretty quick when people use it.
Read full review
Support Rating
Helix (Andar Software)
No answers on this topic
Momentive Software
We contacted support for clarification on distributions and reporting, and we continued to get escalated. However, we never had our questions answered or resolved, which was a bummer. Other members have contacted support for other reasons and received the help they needed.
Read full review
Online Training
Helix (Andar Software)
No answers on this topic
Momentive Software
GiveSmart provides great training videos on their system. Not everything is covered with their videos but their support staff are very friendly and knowledgeable. I would have given them a ten but not everything is covered in their videos and sometimes you have to find the right word to search for in able to find the right training video.
Read full review
Implementation Rating
Helix (Andar Software)
No answers on this topic
Momentive Software
We just made the change using the band-aid approach. In other words, we just went for it and taught the users how to do it at our first event and went from there. 90-95% of people haven't used a mobile bidding software so most everyone was on the same stage of knowledge so implementing it was easy as people didn't have to re-learn anything.
Read full review
Alternatives Considered
Helix (Andar Software)
Andar/360 is very robust, as the United Way is a large and complex organization across the globe. Andar/360 has almost everything that meets the needs of such a complex giving and funding structure.
Read full review
Momentive Software
I have been a guest at other non-profit events that utilized similar software, and I feel that the GiveSmart platform seems more user-friendly. I cannot speak to the efficiency on the administrative side because I have solely used GiveSmart, but I don't find GiveSmart lacking in any particular areas for our needs.
Read full review
Scalability
Helix (Andar Software)
No answers on this topic
Momentive Software
We are a small, independent, private, nonprofit school. GiveSmart is very flexible and works extremely well for us. But I could also see it being equally efficient for larger school systems, large or small nonprofit organizations, etc. I never feel like the product is too "big" for us to use.
Read full review
Return on Investment
Helix (Andar Software)
  • Distribution of funds gets recalculated with employee giving; it has a very complex backend structure and sometimes it's out of your control
  • Amazing import capability to bring in data from other tools via integration
  • job queuing to save time and bandwidth
  • Export and querying needs much improvement, the logic build is not intuitive, and the interface is outdated
Read full review
Momentive Software
  • We have not used the database to its full extent, so I do not have specific examples as we have not used the donor insights very much
  • I appreciate that the events information is now transferring to the donor database so those contributions and people are being included in the master database.
  • Certainly much more efficient for a one-staff person organization as all of the information is in one place!
Read full review
ScreenShots

GiveSmart Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of