Easy to use for galas and auctions!
October 02, 2024
Easy to use for galas and auctions!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with GiveSmart
My non-profit uses GiveSmart for our annual fundraising gala. We use it to create the website for the event utilizing the features of ticket/sponsorship purchases and auction item bidding. The night of the event we use GiveSmart to check people in, alert attendees via text of relevant updates, and for auction bidding.
Pros
- Silent auction bidding
- Easy follow up functionality
- Intuitive UX
Cons
- Opt out option for credit cards (some donors prefer not using credit cards)
- Would love examples of best use cases from clients
- Credit card swiping is never 100%
- Improved donor insights because we can run reports easily on all the data and compare to previous years
- We used to record bids by hand, so would only capture the winning bid information and wouldn't have any insight into what donors bid on but didn't win and how many bids certain items got
- Super helpful in providing insights into what auction items are popular and which don't perform as well.
- Has made our work WAY easier as we used to design and print out auction item information...it took so much time!
We used DonorPerfect and Handbid in the past and they lacked all the features we needed and their customer support was insufficient. The user experience on these platforms was always a challenge. GiveSmart is more streamlined and we have had better customer support when we run into issues.
Do you think GiveSmart by Momentive delivers good value for the price?
Yes
Are you happy with GiveSmart by Momentive's feature set?
Yes
Did GiveSmart by Momentive live up to sales and marketing promises?
Yes
Did implementation of GiveSmart by Momentive go as expected?
Yes
Would you buy GiveSmart by Momentive again?
Yes
Comments
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