Answerbase vs. Guru
Answerbase vs. Guru
Product | Rating | Most Used By | Product Summary | Starting Price |
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Answerbase | Mid-Size Companies (51-1,000 employees) | Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse content and articles to meet their demand for information about your products and services. Each system comes with administration and moderation tools that are designed to help companies customize, manage and grow an engaging platform. According to the vendor, advanced features like moderation, user group management, actionable content insights,… | $49 per month | |
Guru | N/A | Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages. | $12 per month per user |
Answerbase | Guru | |||||||||||||||
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Entry-level Setup Fee | No setup fee | $5,000 one-time fee per installation | ||||||||||||||
Additional Details | Answerbase Enterprise allows for 100% custom adaptations and developments to take whatever ideas, new functionalities or integration requirements you may have and make them a reality. Our knowledgeable team will manage setup, integration, and provide web-based education and training to make sure your team has all the tools and information they need to successfully manage and grow your site. Therefore, we organize a quote on a per customer basis only for customers interested in an Enterprise implementation. | *Annual pricing. $12 when billed monthly. | ||||||||||||||
More Pricing Information |
Answerbase | Guru | |
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Top Pros | ||
Top Cons |
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Answerbase | Guru | |
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Small Businesses | Notion Score 8.8 out of 10 | Notion Score 8.8 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Tridion Score 9.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Tridion Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Answerbase | Guru | |
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Likelihood to Recommend | 10.0 (1 ratings) | 9.0 (189 ratings) |
Likelihood to Renew | - (0 ratings) | 8.6 (13 ratings) |
Usability | - (0 ratings) | 8.3 (12 ratings) |
Availability | - (0 ratings) | 9.1 (4 ratings) |
Performance | - (0 ratings) | 8.9 (4 ratings) |
Support Rating | - (0 ratings) | 7.7 (27 ratings) |
In-Person Training | - (0 ratings) | 9.1 (1 ratings) |
Online Training | - (0 ratings) | 8.6 (2 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (6 ratings) |
Configurability | - (0 ratings) | 7.6 (3 ratings) |
Ease of integration | - (0 ratings) | 5.9 (2 ratings) |
Product Scalability | - (0 ratings) | 8.6 (4 ratings) |
Vendor post-sale | - (0 ratings) | 8.6 (4 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (4 ratings) |
Answerbase | Guru | |
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Likelihood to Recommend | Lumin Creative | Guru Technologies |
Pros | Lumin Creative | Guru Technologies |
Cons | Lumin Creative | Guru Technologies |
Likelihood to Renew | Lumin Creative No answers on this topic | Guru Technologies |
Usability | Lumin Creative No answers on this topic | Guru Technologies |
Reliability and Availability | Lumin Creative No answers on this topic | Guru Technologies |
Performance | Lumin Creative No answers on this topic | Guru Technologies |
Support Rating | Lumin Creative No answers on this topic | Guru Technologies |
In-Person Training | Lumin Creative No answers on this topic | Guru Technologies |
Online Training | Lumin Creative No answers on this topic | Guru Technologies |
Implementation Rating | Lumin Creative No answers on this topic | Guru Technologies |
Alternatives Considered | Lumin Creative | Guru Technologies |
Scalability | Lumin Creative No answers on this topic | Guru Technologies |
Return on Investment | Lumin Creative | Guru Technologies |
ScreenShots | Answerbase Screenshots | Guru Screenshots |