What users are saying about
2 Ratings
1 Rating
2 Ratings
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Score 8.9 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

Antavo

It is well suited as a fashion and accessories industry customer loyalty programme platform. It is also a well organized way of managing reports and campaigns. It is also very suitable for low-budget programmes and we are satisfied with the services. So it is very suitable for my requirements.
Shashank Pathak | TrustRadius Reviewer

SessionM

SessionM is ideal for enterprise restaurants, brands, and organizations to build and drive loyal behaviors via technology platforms. They've built their system via robust APIs integrations, but are now diving into a white label app system that allows smaller brands (100 units+) to utilize their incredible technology in their own brand, as opposed to just bigger players. They're the best at what they do.
Ali Rauch | TrustRadius Reviewer

Pros

Antavo

  • Extremely user friendly.
  • Contributes advice and help consistently.
  • Great feedback and assistance.
  • Great for optimizing campaigns and conversions.
Shashank Pathak | TrustRadius Reviewer

SessionM

  • Using data science to determine guest tendencies and actions: their system is incredibly smart and tracks historical actions to guess/estimate future actions, and creating programs to influence those actions.
  • Integrated communication platforms to speak to all of our guests within various tactics—email, push notifications, text messages, in-app messages, etc.
  • Loyalty management & CRM: creating and managing a program that runs consistently across the system.
Ali Rauch | TrustRadius Reviewer

Cons

Antavo

  • Can't access through mobile devices.
  • Sometimes uploading files doesn't work.
  • Regional languages are not supported in app.
Shashank Pathak | TrustRadius Reviewer

SessionM

  • Some improvement could be made on their integrations process with all platforms (olo, monkey media, etc.).
Ali Rauch | TrustRadius Reviewer

Usability

Antavo

Antavo 9.0
Based on 1 answer
Overall usability is very satisfying and it is a good systematic user experience, all the systems having some issues so it is also having issues in the system. But it makes some of our campaigns easily manageable and you can get the best return on investment on our campaigns. It is also very easy to manage too.
Shashank Pathak | TrustRadius Reviewer

SessionM

No score
No answers yet
No answers on this topic

Support Rating

Antavo

Antavo 6.0
Based on 1 answer
Customer support is not well organised and you can make many efforts to get the resolution. For email or phone support you have to have the patience to deal with the support team, also if you submit a query the responding time is usually high.
Shashank Pathak | TrustRadius Reviewer

SessionM

No score
No answers yet
No answers on this topic

Alternatives Considered

Antavo

No answers on this topic

SessionM

SessionM was light years ahead of Fishbowl, in the data science tendency assumptions that are built into the system, plus they don't offer an app for your brand to use. You'd have to employ a 3rd vendor to manage that. It's also important to note that SessionM sees ALL guests and POS content in the system, not just loyalty identified transactions.
Ali Rauch | TrustRadius Reviewer

Return on Investment

Antavo

  • Easily track all the activities on your campaign.
  • Great user behavior tracking.
  • Reporting is very good with special requirements.
Shashank Pathak | TrustRadius Reviewer

SessionM

  • Our work with SessionM has been so incredibly impactful to our brand loyal guests, and the value they bring to our brand. For example, our loyal guests are worth $100+ more than our non-loyalty guests.
Ali Rauch | TrustRadius Reviewer

Screenshots

Pricing Details

Antavo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Antavo Editions & Modules

Edition
Antavo$1,500.001
  1. Per Month
Additional Pricing Details

SessionM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SessionM Editions & Modules

Additional Pricing Details

Add comparison