Apache Hadoop vs. Salesforce CRM Analytics

Altogether, I want to say that Apache Hadoop is well-suited to a larger and unstructured data flow like an aggregation of web traffic or even advertising. I think Apache Hadoop is great when you literally have petabytes of data that need to be stored and processed on an ongoing basis. Also, I would recommend that the software should be supplemented with a faster and interactive database for a better querying service. Lastly, it's very cost-effective so it is good to give it a shot before coming to any conclusion.

Incentivized

For us it really comes down to that book management and next best contact for our advisors. When we're thinking about a book of business that may range, depending on the advisor, from 400 clients to a thousand clients, how do they really optimize their time? Who do they call next? Who do they work with to make sure not only they're keeping those clients engaged, they're not leaving the firm going to other advisors who they haven't talked to in a while who might need their attention. That's really where that CRM analytics is really proven pretty powerful for us.

Incentivized

• Handles large amounts of unstructured data well, for business level purposes
• Is a good catchall because of this design, i.e. what does not fit into our vertical tables fits here.
• Decent for large ETL pipelines and logging free-for-alls because of this, also.

Incentivized

• Interactive Dashboards, it [consists] of wide variety of charts
• Data from different sources can be easily integrated with it
• Security, it provides easy way to secure and share the information with the users
• Support actions like opening hyperlink etc
• Almost everything can be done from configuration
• Data can easily be managed from dataflow.

Incentivized

• Less organizational support system. Bugs need to be fixed and outside help take a long time to push updates
• Not for small data sets
• Data security needs to be ramped up
• Failure in NameNode has no replication which takes a lot of time to recover

Incentivized

• Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
• Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
• Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
• More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.

Incentivized

Hadoop is organization-independent and can be used for various purposes ranging from archiving to reporting and can make use of economic, commodity hardware. There is also a lot of saving in terms of licensing costs - since most of the Hadoop ecosystem is available as open-source and is free

As Hadoop enterprise licensed version is quite fine tuned and easy to use makes it good choice for Hadoop administrators. It’s scalability and integration with Kerberos is good option for authentication and authorisation. installation can be improved. logging can be improved so that it become easier for debugging purposes. parallel processing of data is achieved easily.

Incentivized

For someone who don't have coding background, this could be a useful tool and fairly easy to learn and use given the good support. However, if you know other open source tools, it would be much easier to use the other tools and the knowledge is more transferable in the future.

Incentivized

It's a great value for what you pay, and most Data Base Administrators (DBAs) can walk in and use it without substantial training. I tend to dabble on the analyst side, so querying the data I need feels like it can take forever, especially on higher traffic days like Monday.

Incentivized

I was not able to be in interaction much with Salesforce support team since every feature works the way it should be working. So far I have not experienced any bug or major glitches that would delay the result of my work and performance. There is also a hotline in our company for Salesforce issue but so far I have not used it.

Incentivized

Hadoop is a complex topic and best suited for classrom training. Online training are a waste of time and money.

An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes

Incentivized

Not used any other product than Hadoop and I don't think our company will switch to any other product, as Hadoop is providing excellent results. Our company is growing rapidly, Hadoop helps to keep up our performance and meet customer expectations. We also use HDFS which provides very high bandwidth to support MapReduce workloads.

Incentivized

Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.

Incentivized

• There are many advantages of Hadoop as first it has made the management and processing of extremely colossal data very easy and has simplified the lives of so many people including me.
• Hadoop is quite interesting due to its new and improved features plus innovative functions.

Incentivized

• I would say it's been positive just because as a company, anyone that has access to it can go in there and pull any company information and we're very up to date then on all of our client base. So I would say it's been a very positive impact.

Incentivized