Apache Hive is database/data warehouse software that supports data querying and analysis of large datasets stored in the Hadoop distributed file system (HDFS) and other compatible systems, and is distributed under an open source license.
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Salesforce CRM Analytics
Score 8.5 out of 10
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Salesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.
$125
per month
Pricing
Apache Hive
Salesforce CRM Analytics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apache Hive
Salesforce CRM Analytics
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Apache Hive
Salesforce CRM Analytics
Features
Apache Hive
Salesforce CRM Analytics
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Apache Hive
-
Ratings
Salesforce CRM Analytics
7.8
48 Ratings
5% below category average
Pixel Perfect reports
00 Ratings
7.541 Ratings
Customizable dashboards
00 Ratings
8.548 Ratings
Report Formatting Templates
00 Ratings
7.546 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Apache Hive
-
Ratings
Salesforce CRM Analytics
7.8
49 Ratings
3% below category average
Drill-down analysis
00 Ratings
8.548 Ratings
Formatting capabilities
00 Ratings
7.548 Ratings
Integration with R or other statistical packages
00 Ratings
7.537 Ratings
Report sharing and collaboration
00 Ratings
7.546 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Apache Hive
-
Ratings
Salesforce CRM Analytics
8.1
47 Ratings
1% below category average
Publish to Web
00 Ratings
9.037 Ratings
Publish to PDF
00 Ratings
7.044 Ratings
Report Versioning
00 Ratings
8.543 Ratings
Report Delivery Scheduling
00 Ratings
8.540 Ratings
Delivery to Remote Servers
00 Ratings
7.534 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Software work execution is on a large scale, it is good to use for new projects or organizational changes, data lineage mapping has always been dubious but this one has had good results. You can store and synchronize data from different departments, the storage process can be manual but it is best automated.
For us it really comes down to that book management and next best contact for our advisors. When we're thinking about a book of business that may range, depending on the advisor, from 400 clients to a thousand clients, how do they really optimize their time? Who do they call next? Who do they work with to make sure not only they're keeping those clients engaged, they're not leaving the firm going to other advisors who they haven't talked to in a while who might need their attention. That's really where that CRM analytics is really proven pretty powerful for us.
Apache Hive allows use to write expressive solutions to complex problems thanks to its SQL-like syntax.
Relatively easy to set up and start using.
Very little ramp-up to start using the actual product, documentation is very thorough, there is an active community, and the code base is constantly being improved.
Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
Hive is a very good big data analysis and ad-hoc query platform, which supports scaling also. The BI processes can be easily integrated with Hadoop via the Hive. It can deal with a much larger data set that traditional RDBMS can not. It is a "must-have" component of the big data domain.
For someone who don't have coding background, this could be a useful tool and fairly easy to learn and use given the good support. However, if you know other open source tools, it would be much easier to use the other tools and the knowledge is more transferable in the future.
Apache Hive is a FOSS project and its open source. We need not definitely comment on anything about the support of open source and its developer community. But, it has got tremendous developer support, awesome documentation. I would justify the fact that much support can be gathered from the community backup.
I was not able to be in interaction much with Salesforce support team since every feature works the way it should be working. So far I have not experienced any bug or major glitches that would delay the result of my work and performance. There is also a hotline in our company for Salesforce issue but so far I have not used it.
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
Besides Hive, I have used Google BigQuery, which is costly but have very high computation speed. Amazon Redshift is the another product, I used in my recent organisation. Both Redshift and BigQuery are managed solution whereas Hive needs to be managed
Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
I would say it's been positive just because as a company, anyone that has access to it can go in there and pull any company information and we're very up to date then on all of our client base. So I would say it's been a very positive impact.