Apache Hive vs. Salesforce CRM Analytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apache Hive
Score 8.0 out of 10
N/A
Apache Hive is database/data warehouse software that supports data querying and analysis of large datasets stored in the Hadoop distributed file system (HDFS) and other compatible systems, and is distributed under an open source license.N/A
Salesforce CRM Analytics
Score 8.5 out of 10
N/A
Salesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.
$125
per month
Pricing
Apache HiveSalesforce CRM Analytics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apache HiveSalesforce CRM Analytics
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apache HiveSalesforce CRM Analytics
Features
Apache HiveSalesforce CRM Analytics
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Apache Hive
-
Ratings
Salesforce CRM Analytics
7.8
48 Ratings
5% below category average
Pixel Perfect reports00 Ratings7.541 Ratings
Customizable dashboards00 Ratings8.548 Ratings
Report Formatting Templates00 Ratings7.546 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Apache Hive
-
Ratings
Salesforce CRM Analytics
7.8
49 Ratings
3% below category average
Drill-down analysis00 Ratings8.548 Ratings
Formatting capabilities00 Ratings7.548 Ratings
Integration with R or other statistical packages00 Ratings7.537 Ratings
Report sharing and collaboration00 Ratings7.546 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Apache Hive
-
Ratings
Salesforce CRM Analytics
8.1
47 Ratings
1% below category average
Publish to Web00 Ratings9.037 Ratings
Publish to PDF00 Ratings7.044 Ratings
Report Versioning00 Ratings8.543 Ratings
Report Delivery Scheduling00 Ratings8.540 Ratings
Delivery to Remote Servers00 Ratings7.534 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Apache Hive
-
Ratings
Salesforce CRM Analytics
7.4
45 Ratings
8% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.042 Ratings
Location Analytics / Geographic Visualization00 Ratings6.540 Ratings
Predictive Analytics00 Ratings7.042 Ratings
Pattern Recognition and Data Mining00 Ratings8.02 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Apache Hive
-
Ratings
Salesforce CRM Analytics
9.0
48 Ratings
6% above category average
Multi-User Support (named login)00 Ratings9.046 Ratings
Role-Based Security Model00 Ratings8.546 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.042 Ratings
Report-Level Access Control00 Ratings9.02 Ratings
Single Sign-On (SSO)00 Ratings9.541 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Apache Hive
-
Ratings
Salesforce CRM Analytics
6.7
45 Ratings
14% below category average
Responsive Design for Web Access00 Ratings7.543 Ratings
Mobile Application00 Ratings7.034 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings6.539 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Apache Hive
-
Ratings
Salesforce CRM Analytics
8.3
33 Ratings
7% above category average
REST API00 Ratings8.031 Ratings
Javascript API00 Ratings8.529 Ratings
iFrames00 Ratings8.525 Ratings
Java API00 Ratings8.528 Ratings
Themeable User Interface (UI)00 Ratings7.528 Ratings
Customizable Platform (Open Source)00 Ratings8.527 Ratings
Best Alternatives
Apache HiveSalesforce CRM Analytics
Small Businesses
Google BigQuery
Google BigQuery
Score 8.8 out of 10
Yellowfin
Yellowfin
Score 8.7 out of 10
Medium-sized Companies
Cloudera Enterprise Data Hub
Cloudera Enterprise Data Hub
Score 9.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Oracle Exadata
Oracle Exadata
Score 9.8 out of 10
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Apache HiveSalesforce CRM Analytics
Likelihood to Recommend
8.0
(35 ratings)
9.0
(51 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.5
(7 ratings)
8.5
(10 ratings)
Support Rating
7.0
(6 ratings)
7.7
(6 ratings)
Implementation Rating
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
Apache HiveSalesforce CRM Analytics
Likelihood to Recommend
Apache
Software work execution is on a large scale, it is good to use for new projects or organizational changes, data lineage mapping has always been dubious but this one has had good results. You can store and synchronize data from different departments, the storage process can be manual but it is best automated.
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Salesforce
For us it really comes down to that book management and next best contact for our advisors. When we're thinking about a book of business that may range, depending on the advisor, from 400 clients to a thousand clients, how do they really optimize their time? Who do they call next? Who do they work with to make sure not only they're keeping those clients engaged, they're not leaving the firm going to other advisors who they haven't talked to in a while who might need their attention. That's really where that CRM analytics is really proven pretty powerful for us.
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Pros
Apache
  • Apache Hive allows use to write expressive solutions to complex problems thanks to its SQL-like syntax.
  • Relatively easy to set up and start using.
  • Very little ramp-up to start using the actual product, documentation is very thorough, there is an active community, and the code base is constantly being improved.
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Salesforce
  • Interactive Dashboards, it [consists] of wide variety of charts
  • Data from different sources can be easily integrated with it
  • Security, it provides easy way to secure and share the information with the users
  • Support actions like opening hyperlink etc
  • Almost everything can be done from configuration
  • Data can easily be managed from dataflow.
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Cons
Apache
  • Some queries, particularly complex joins, are still quite slow and can take hours
  • Previous jobs and queries are not stored sometimes
  • Switching to Impala can sometimes be time-consuming (i.e. the system hangs, or is slow to respond).
  • Sometimes, directories and tables don't load properly which causes confusion
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Salesforce
  • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
  • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
  • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
  • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
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Likelihood to Renew
Apache
Since I do not know the second data warehouse solution that integrate with HDFS as well as Hive.
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Salesforce
No answers on this topic
Usability
Apache
Hive is a very good big data analysis and ad-hoc query platform, which supports scaling also. The BI processes can be easily integrated with Hadoop via the Hive. It can deal with a much larger data set that traditional RDBMS can not. It is a "must-have" component of the big data domain.
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Salesforce
For someone who don't have coding background, this could be a useful tool and fairly easy to learn and use given the good support. However, if you know other open source tools, it would be much easier to use the other tools and the knowledge is more transferable in the future.
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Support Rating
Apache
Apache Hive is a FOSS project and its open source. We need not definitely comment on anything about the support of open source and its developer community. But, it has got tremendous developer support, awesome documentation. I would justify the fact that much support can be gathered from the community backup.
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Salesforce
I was not able to be in interaction much with Salesforce support team since every feature works the way it should be working. So far I have not experienced any bug or major glitches that would delay the result of my work and performance. There is also a hotline in our company for Salesforce issue but so far I have not used it.
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Implementation Rating
Apache
No answers on this topic
Salesforce
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
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Alternatives Considered
Apache
Besides Hive, I have used Google BigQuery, which is costly but have very high computation speed. Amazon Redshift is the another product, I used in my recent organisation. Both Redshift and BigQuery are managed solution whereas Hive needs to be managed
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Salesforce
Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
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Return on Investment
Apache
  • Apache hive is secured and scalable solution that helps in increasing the overall organization productivity.
  • Apache hive can handle and process large amount of data in a sufficient time manner.
  • It simplifies writing SQL queries, hence helping the organization as most companies use SQL for all query jobs.
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Salesforce
  • I would say it's been positive just because as a company, anyone that has access to it can go in there and pull any company information and we're very up to date then on all of our client base. So I would say it's been a very positive impact.
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ScreenShots