Apica Synthetic vs. AppDynamics

As I use this for only my area, it is very well suited to what I need it to do. Apica Synthetic monitors two different web applications in a time interval that is easily customizable for uptime and latency. These are critical indicators for a cloud-based point-of-sale system. We need solid uptime and limited latency across the enterprise.

Incentivized

AppDynamics is well suited to large IT organizations ie telcos where there is legacy combined with modern systems ie containerized environments and cloud deployments, mobile, web as well as onprem. AppDynamics can follow the transactions into all of these areas and provide a single view on the health of the systems.

• Auto alerts trigger if any issue is identified
• Graphical representation of the health of applications
• Good product support from the team

Incentivized

• you can easily identify where there is a problem in the code at the time of error.
• With Network Visibility, you can see how much bandwidth your applications are using between nodes.
• You can easily detect SQL statements or stored procedures that consume most of the system resources and get statistical data.

Incentivized

• It's very clunky. Infrastructure is large and very difficult to upgrade.
• SaaS and On-premise versions are different. There is an LDAP integration but users can only be assigned to one group (i.e. department). If you are in 2 departments, you need 2 separate logins.
• Update: they now offer federated logins
• It filled a gap in monitoring for us, but we're looking to move on.

Incentivized

• Data Privacy is the most concerning thing with AppDynamics and the SSO authentication is very limited
• During load testing the graph output is not as expected and delayed
• Sometime Server details in the portal is missing in real time, which can indeed cause issue in long term and during performance tracking

Incentivized

We trust the results that Apica Synthetic has achieved. Real-time alerting is critical to our clients and with limited resources, we can't handle many false positives; Apica Synthetic is the only solution that provides both of those features.

Incentivized

its working for us, we are familiar and comfortable with the tool and its proven valuable/indispensable in helping evaluate our code.

Incentivized

As per my experience while using it. Thanks!

Apica Synthetic is very effective while configuring the account setup for any of the database/UserID.

AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.

Incentivized

Easy for implementation in our Infrastructure, Easy for troubleshooting the issue and Easy to use as well.

We were using different monitoring tools for different requirements (e.g.,Nagios and Checkmk for infrastructure issues) and we were in need of a tool for service and API monitoring for which we were using ThousandEye. But alerts were 60-70% valid irrespective of conditions like network issues. But Apica Synthetic's alert mechanism is a perfect fit for our department. It helped us to reduce unnecessary/false alerts and a number of wrong tickets.

Incentivized

AppDynamics is easy to use when compared with Datadog and provide rich user interface. We prefer AppDynamics as it gives more data insight. We can easily install the AppDynamics agent and integrate with application. Also AppDynamics subscription cost was in budget with our organization that result in overall business growth.

Incentivized

• My department is not charged for Apica Synthetic so no ROI, but from a customer service perspective, we can react to an outage and repair it faster than our customers can report the outage.
• Our vendor's own monitoring tools are not as accurate nor as timely as ours. They rely on us telling them, from Apica Synthetic, that they have an issue.

Incentivized

• Platform map drilldown capabilities and code-level visibility helped us to find the root cause of problems faster
• Threshold alerts made proactive problem handling easier
• Data capture module helped us to link technical data with business data and support customers far more efficiently

Incentivized