Apify vs. Square 9 Softworks

I used other platforms such as n8n and make.com, and Apify seems more reliable because it is built for real developers. It gives much more independence than other platforms. Maybe in terms of storage and processing speed needs to be improvement for AI-generated content.

Incentivized

Great for automating invoice processing where you want to set it and forget it. Also works well for document storage where you need things organized and easy to find. If you have complex requirements and need flexibility, this platform can handle it.
Not ideal if you expect a lot of exceptions or manual intervention since troubleshooting misrouted documents can be tricky. Also not the best fit if you want something that works out of the box with zero setup. You get the most out of it when you invest time upfront to build workflows.

Incentivized

• I love how intuitive the interface is. Even without deep coding knowledge, I can set up workflows quickly. The ready‑made actors are extremely helpful and cover most of my use cases.
• Apify makes it incredibly easy to automate repetitive web tasks. The platform is stable, the actors run smoothly, and the logs give me full visibility into every step.
• Apify offers impressive flexibility — from custom actors to API integrations and scheduling options. It scales well even with large workloads, and the performance has been consistent.

Incentivized

• The software is very flexible, and the technicians were great at implementing our customizations for the PO project.
• While indexing fields in Global Search, the Key Free tool works great.
• Global Search is well-organized. It's easy to navigate and find your documents.
• The process for completing your project was well done. Communicating with individuals at Square 9 who were responsible for different aspects of the project was easy.

Incentivized

• Some actors are very expensive and offer limited value - $120 / month before event charges? That's insane. The monthly price also isn't listed in the main search screen, so you need to go in manually to each actor to ascertain how much it really costs
• Some actors often break after a while and you need to start searching for new ones... but I guess that's the price for relying on 3rd party actors in your marketplace
• The review/quality process isn't great to navigate when looking for a new tool.

• GlobalSearch could use some enhancements in layout - THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
• GlobalSearch could use external sharing of documents THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
• GlobalForms could have better formatting tools to enhance the fields and text formatting

Incentivized

It's the best because you can just load in a limited amount of money and limit your financial exposure to using a tool like this. so renewing isn't a big consideration... i know that i'm going to need the tool in the future and i'll load it with money accordingly when im ready.

We absolutely can't imagine not continuing software maintenance as there are always new additions that improve the system not to mention the excellent tech support when issues are encountered. Response times for troubleshooting are very quick and usually, my issue is resolved in less than an hour after connecting with support.

Incentivized

Very very easy to use, subscriber in a heartbeat. Most of the apps available you may need to explore a bit, but generally you’ll be able to find what you’re looking for and it will get the job done. The ability to choose what you want to do with it and for independent providers being able to place their apps in the marketplace makes it strong

The items I am searching for are easily found. They are found in at least 95% of the searches. The failure rate generally is related to another employees user error or a template error set up by our Square 9 team in house.

Incentivized

Square-9 can get this product out to you in almost the same hour your order it. We got ours very fast.

With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.

I was very happy with the support I received from Apify. They are always ready to answer all your questions and help solve problems you have.

We had one "production down" incident that took about a day to get help on. I think that's a bit too long. The support people seem confident but not that friendly. I feel like I'm bothering them when I get help, but they get the job done.

Incentivized

It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.

1. Strategy for Anti-Blocking & Proxies 2. Cost Optimization (Compute Units) 3. Data Management & Storage

Incentivized

I think the implementation could have gone a little smoother than it did. Now that I know how to use the software, I could do it myself. I feel that as an organization, we could have been a little better prepared. If the consultant was more aware of what we were looking for, they could have assisted in setting up some workflows for us as per the contract. But because we were not prepared, the initial implementation process was a little painful. That said, adding a document management system to ANY business kinda means everyone has to re-think the way they do their work which can be difficult for some staff.

Incentivized

Apify does its own thing and delivers value based on its core features, but I still rate Apify as my number one platform for finding and using web scrapers. In terms of how it stacks, I use Apify alongside Bright Data for web research workflows.

Laserfiche could not even complete their installation. Square 9 Softworks was able to come in and rescue the failed project. We have hardly scratched the surface of what we believe we can do in terms of more implementations of the Square 9 Softworks program in other business processes in our company. Square 9 Softworks was demonstrated to our procurement management team while they were struggling with the Laserfiche implementation, and they were ready to abandon Laserfiche immediately upon seeing the Square 9 Softworks program demonstrated. We abandoned Laserfiche even though we had financial investments with them already. This is testimony to how clearly Square 9 Softworks is a better solution than Laserfiche.

Incentivized

The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.

• Some tools have saved us more than 20 hours of work per week.
• In some cases, it has allowed us to earn more than $5,000 per client. The results speak for themselves.
• Para algunas empresas, la compra de bases de datos puede resultar muy costosa, y gracias a Apify, hemos podido crearlas por menos de 300 dólares.

• Having less paper in the office has saved space and supplies. We no longer need to purchase those expensive cardboard folders for archiving.
• Having someone do their own health screening is safer and saves us from keeping a staff member devoted to that task.
• I used to have to spend hours physically culling archive records. Now I can sort it and weed it with clicks of a button!

Incentivized