What users are saying about
2 Ratings
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Top Rated
177 Ratings
2 Ratings
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Score 9.4 out of 101

SmartRecruiters

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Top Rated
177 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Likelihood to Recommend

Appcast

It has allowed me to streamline my job ad buying and selling process all in one dashboard.
No photo available

SmartRecruiters

I find it works really well in a medium-sized company like ours. It has truly streamlined and organized the hiring process tremendously. I find both recruiters and hiring teams have benefited greatly since implementation. The system is also extremely intuitive to use, the fact that little to no training is required for new users is a big plus in a fast-paced environment and the need for a fast hiring process.
Alicia Azulay profile photo

Feature Rating Comparison

Recruiting / ATS

Appcast
9.0
SmartRecruiters
8.0
Job Search Site Posting
Appcast
10.0
SmartRecruiters
8.5
Reporting
Appcast
8.0
SmartRecruiters
7.0
Job Requisition Management
Appcast
SmartRecruiters
8.4
Company Website Posting
Appcast
SmartRecruiters
8.5
Publish to Social Media
Appcast
SmartRecruiters
8.3
Customized Application Form
Appcast
SmartRecruiters
7.5
Resume Management
Appcast
SmartRecruiters
8.0
Duplicate Candidate Prevention
Appcast
SmartRecruiters
7.3
Candidate Search
Appcast
SmartRecruiters
8.7
Applicant Tracking
Appcast
SmartRecruiters
9.0
Collaboration
Appcast
SmartRecruiters
7.9
Task Creation and Delegation
Appcast
SmartRecruiters
7.6
Email Templates
Appcast
SmartRecruiters
7.6
User Permissions
Appcast
SmartRecruiters
8.3
Notifications and Alerts
Appcast
SmartRecruiters
7.4

Pros

Appcast

  • Makes it easy to manage job feeds.
  • Makes it easy to manage traffic acquisition from multiple publishers.
  • Easy to use reporting dashboard for you and your customers.
No photo available

SmartRecruiters

  • I love the integration with Google calendar because everyone who is involved in the interview gets an invitation and it shows up on your calendar.
  • The use of auto-fill templates helps significantly and speeds up the time it takes to send an email to interested candidates.
  • The offer approval process is easy to edit and helps keep everyone on the same page.
Michelle Sexton profile photo

Cons

Appcast

  • Need to be more open to suggestions from clients.
  • Need to get better customer service turnaround time.
  • Need more knowledgeable staff.
No photo available

SmartRecruiters

  • Within the job posting area, formatting or, reformatting text, can be difficult.
  • There is no use of the "back" button allowed. If you purposely, or not purposely, hit the "back" botton you will lose all of your work from that session.
  • We have encountered a problem with "evergreen" postings. We recruit for the same position title, within a large geographic area. The SmartRecruiters system starts to see multiple positions, with the same title, as spam. This results in the position not being posted. We have worked with Customer Service to resolve this "glitch" and seem to experience less of this at the current time.
Anne Chapman Fox profile photo

Likelihood to Renew

Appcast

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 9.3
Based on 11 answers
Our team is currently on a free tier as we only hire a handful of people per year. With that said, I would not switch if the low usage tier was paid. We have several years of data and candidates in the system and they have continued to make the product better. I discovered SR years ago from their community management and customer services efforts, which were outstanding. They care about their users, and they're passionate about making them successful. They've definitely evolved to become more enterprise focused, but the free SmartStart versions still blows away competitors. Plus, they've got some kickass t-shirts
Josh Krakauer profile photo

Usability

Appcast

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 8.2
Based on 4 answers
The ease of use is a primary reason we use this tool. Our employees have a full time job and being involved in the recruiting process needs to be easy and fast so they will participate.
William Friedmann profile photo

Reliability and Availability

Appcast

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 9.0
Based on 1 answer
Rarely is there an issue and if the product is down, it typically is restored quickly.
Joel Zak profile photo

Performance

Appcast

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 10.0
Based on 1 answer
I have no complaints about performance. The system works virtually flawless.
Joel Zak profile photo

Support

Appcast

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 10.0
Based on 2 answers
I have had outstanding support with them. Even though it's not as easy to pick up the phone, I do get a response and they usually try to have it resolved without escalating to another level.
Jennifer Morris profile photo

Implementation

Appcast

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 10.0
Based on 1 answer
It really was a painless and easy process to switch to SmartRecruiters.
Joel Zak profile photo

Alternatives Considered

Appcast

No answers on this topic

SmartRecruiters

SmartRecruiters has less features, but therefore it is easier to learn and costs less. We had a much lower participation rate from franchisees when utilizing iCIMS. iCIMS is great for those that are willing to invest the time in learning it and of course the extra money. But our franchisees (hiring managers) were not using it because it was too complex. So for us, it proved to be a poor investment. Our users vastly prefer the more user-freindly SmartRecruiters system
David Acosta profile photo

Scalability

Appcast

No score
No answers yet
No answers on this topic

SmartRecruiters

SmartRecruiters 9.0
Based on 1 answer
No explanation really, just a great product.
Joel Zak profile photo

Return on Investment

Appcast

  • Positive sales margins.
  • Positive time allocation.
No photo available

SmartRecruiters

  • We've achieved a better quality of hire overall, particularly with using the compare candidate feature.
  • Time-savings for sure. With the newly released delay rejection feature, this has allowed me to keep up with candidate actions without compromising the candidate experience.
  • We've been able to make some tactical decisions with the analytics suite data which has provided a higher ROI on our recruiting ad budget.
Ken Gardner, aPHR, CUDE profile photo

Pricing Details

Appcast

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Appcast Editions & Modules

Edition
Appcast Exchange$01
Clickcast$02
  1. Pay-Per-Applicant
  2. License
Additional Pricing Details

SmartRecruiters

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$1,000

SmartRecruiters Editions & Modules

Edition
CorporateVaries, per FTE1
GlobalVaries, per FTE1
SmartStartFree2
  1. Billed annually
  2. up to 10 active job postings
Additional Pricing Details
The software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.

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