What users are saying about
2 Ratings
30 Ratings
2 Ratings
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Score 9.4 out of 101
30 Ratings
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Score 4.3 out of 101

Likelihood to Recommend

Appcast

It has allowed me to streamline my job ad buying and selling process all in one dashboard.
No photo available

SmartSearch

SmartSearch is suitable as a mechanism for collecting candidate information online and managing job orders. The fees are low and reasonable for this limited functionality and, at this low level of use, the system works well.SmartSearch is less suited for an environment in which robust reporting or tracking is required - the built-in reports are limited, the report writer is difficult to use and there are no real capabilities to interface directly with other applications like Microsoft Flow, Zapier, mailparser, etc. Consequently, one cannot take advantage of external tech capabilities to make up for the lack of capabilities in SmartSearch.The responsiveness of tech support is spotty. Currently, we have been waiting almost three months to receive a resolution on the integration of Zip Recruiter, our job postings are not getting out to Zip Recruiter which, as a recruiting agency, is a death blow. (Their tech support people are great and most have been there a long time, it is the responsiveness that is the weak link.) Sometimes they respond very quickly and then out of the blue you get nothing
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Feature Rating Comparison

Recruiting / ATS

Appcast
9.0
SmartSearch
9.8
Job Search Site Posting
Appcast
10.0
SmartSearch
9.9
Reporting
Appcast
8.0
SmartSearch
10.0
Job Requisition Management
Appcast
SmartSearch
9.9
Company Website Posting
Appcast
SmartSearch
9.9
Publish to Social Media
Appcast
SmartSearch
8.1
Customized Application Form
Appcast
SmartSearch
10.0
Resume Management
Appcast
SmartSearch
9.9
Duplicate Candidate Prevention
Appcast
SmartSearch
10.0
Candidate Search
Appcast
SmartSearch
9.9
Applicant Tracking
Appcast
SmartSearch
9.9
Collaboration
Appcast
SmartSearch
9.7
Task Creation and Delegation
Appcast
SmartSearch
10.0
Email Templates
Appcast
SmartSearch
10.0
User Permissions
Appcast
SmartSearch
10.0
Notifications and Alerts
Appcast
SmartSearch
10.0

Pros

Appcast

  • Makes it easy to manage job feeds.
  • Makes it easy to manage traffic acquisition from multiple publishers.
  • Easy to use reporting dashboard for you and your customers.
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SmartSearch

  • Great for keeping candidates well organized, especially if you have them submitted to multiple job orders. Each job order will create its own "hire track" which makes it easy to keep an eye on where a candidate is in the hiring process.
  • Easily identifies duplicate applicants and candidates through comparison of a number of details and not just name - including the phone number, email, and location - but still affords you the opportunity to double check and ensure a candidate is, in fact, a duplicate entry
  • For larger organizations, SmartSearch is wonderful in helping to identify the appropriate company contacts working on various positions across the US. If I am working with a candidate interested in a posting he saw for a job in Kentucky, I can locate the account manager and recruiter for the position within minutes.
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Cons

Appcast

  • Need to be more open to suggestions from clients.
  • Need to get better customer service turnaround time.
  • Need more knowledgeable staff.
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SmartSearch

  • There's some room for improvement with candidate status. If you change a status, you have to refresh your screen for that to appear. It's a minor thing.
  • It would be nice to hide certain bits of information on the web posting, but keep that information in the requisition for our records, ie, salary range, etc.
Michelle Stark profile photo

Likelihood to Renew

Appcast

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 9.0
Based on 17 answers
I believe over the past 30 or so pages (or so it seems), you have every reason for my business to continue as a SmartSearch ATS client and user. The support is off the charts great the few times I need them (generally not even once per year). My business has been a client since 2004. That should say it all.
Bill Humbert profile photo

Usability

Appcast

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 9.6
Based on 4 answers
There are so many facets of SmartSearch, that to know everything about it is nearly impossible. While it is mainly straight forward, there is a lot. After using the program for a while, you become pretty comfortable with the basics and can start adding some of the other features.
Rachel Hamilton Probst profile photo

Reliability and Availability

Appcast

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 10.0
Based on 2 answers
My license for SmartSearch goes back to 2004. It has always been available for me - don't remember a single time it was not available in all of those years.
Bill Humbert profile photo

Support

Appcast

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 9.9
Based on 2 answers
We are currently still waiting for a fix to why our jobs are not getting posted out to Zip Recruiter, it has been eleven weeks. While SmartSearch will respond to many things quickly and I am really appreciative of their tech support people who are lovely and talented, SmartSearch overall responsiveness can be spotty and as a small business that can really hurt. This current example is only one of several times where for some reason out of the blue they just don't respond.
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Implementation

Appcast

No score
No answers yet
No answers on this topic

SmartSearch

SmartSearch 9.9
Based on 2 answers
Using the basic functions of SmartSearch is an easy implementation. But consider carefully what your organization needs to really drive placements. Because we only did a basic implementation first, we were caught off guard when later trying to implement more functions and realizing that the capabilities were limited or were difficult to learn and implement and realizing that tech support was not going to be consistent.
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Alternatives Considered

Appcast

No answers on this topic

SmartSearch

I have used Pointwing, Ultra-Staff, and SmartSearch. Of the 3 SmartSearch was the fastest and the smoothest to use. It was more customizable and caused less issues when used. While I am not familiar enough with the reporting end of things, I would say that may be where it may fall short.
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Return on Investment

Appcast

  • Positive sales margins.
  • Positive time allocation.
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SmartSearch

  • Increased employee efficiency
  • Allows us to serve the candidate better by looking at jobs they have recently applied for
  • Faster lead conversion by using previous job requisitions and speaking to candidates who were a good fit, but weren't selected for the job at that time
Brady Eagle profile photo

Pricing Details

Appcast

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Appcast Editions & Modules

Edition
Appcast Exchange$01
Clickcast$02
  1. Pay-Per-Applicant
  2. License
Additional Pricing Details

SmartSearch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SmartSearch Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Appcast
9.0
SmartSearch
7.9

Likelihood to Renew

Appcast
SmartSearch
9.0

Usability

Appcast
SmartSearch
9.6

Reliability and Availability

Appcast
SmartSearch
10.0

Support

Appcast
SmartSearch
9.9

Implementation

Appcast
SmartSearch
9.9

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