What users are saying about
30 Ratings
30 Ratings
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Score 4.5 out of 101

Likelihood to Recommend

SmartSearch

Well suited for tracking applicants from start to finish. Being able to use SmartSearch to push job postings out to major job boards is very helpful in attracting active candidates and keeping them well organized. SmartSearch is less appropriate for sourcing passive candidates. Although it keeps previous applicants and candidates stored internally, their information is typically not current and thus not really ideal for reaching out to passive candidates that would actually be a good fit for any roles you are recruiting on.
No photo available

Feature Rating Comparison

Recruiting / ATS

SmartSearch
9.8
Job Requisition Management
SmartSearch
9.9
Company Website Posting
SmartSearch
9.9
Publish to Social Media
SmartSearch
8.1
Job Search Site Posting
SmartSearch
9.9
Customized Application Form
SmartSearch
10.0
Resume Management
SmartSearch
9.9
Duplicate Candidate Prevention
SmartSearch
10.0
Candidate Search
SmartSearch
9.9
Applicant Tracking
SmartSearch
9.9
Collaboration
SmartSearch
9.8
Task Creation and Delegation
SmartSearch
10.0
Email Templates
SmartSearch
10.0
User Permissions
SmartSearch
10.0
Notifications and Alerts
SmartSearch
10.0
Reporting
SmartSearch
10.0

Pros

SmartSearch

  • ATS - Tracking applicants across multiple customers and job openings was a piece of cake.
  • Communication among users was so easy.
  • Customer Service. The team at SmartSearch was always available for a quick and painless Q&A.
Meg White profile photo

Cons

SmartSearch

  • I don't think I have anything to add here.
Meg White profile photo

Likelihood to Renew

SmartSearch

SmartSearch 9.0
Based on 17 answers
While I do not have experience with SmartSearch's competitors, I would renew my use of SmartSearch simply based on the up-front costs of implementing the program. It would be better to continue with a program that is sufficiently meeting my needs than it would be to incur the same up-front costs to implement something else.
Gregory Talkington, CAPM profile photo

Usability

SmartSearch

SmartSearch 9.6
Based on 4 answers
It is very easy to use from an end-user perspective, but cumbersome to set up without an IT skill set.
Gregory Talkington, CAPM profile photo

Reliability and Availability

SmartSearch

SmartSearch 10.0
Based on 2 answers
My license for SmartSearch goes back to 2004. It has always been available for me - don't remember a single time it was not available in all of those years.
Bill Humbert profile photo

Support

SmartSearch

SmartSearch 9.9
Based on 2 answers
I believe that SmartSearch ATS deserves an 11 out of 10. In my experience (and I am technically competent for an English degree and published author), the overall support team at SmartSearch ATS deserves their recognition as a top support team. Even when I manage to find new and exciting technical challenges, the SmartSearch ATS team solves my problems. Their support is truly appreciated.
Bill Humbert profile photo

Implementation

SmartSearch

SmartSearch 9.9
Based on 2 answers
Follow the suggestions of the SmartSearch ATS staff during the implementation. Let them know where your pain points are in your current system. Provide SmartSearch ATS with your support during implementation so they may be effective supporting your business through the implementation. Then it is important to ask questions if you have any. Accept training. Use the system. The SmartSearch ATS staff are experts.
Bill Humbert profile photo

Alternatives Considered

SmartSearch

SmartSearch is by far the easiest and most effective ATS that I have used. It is extremely user friendly and integrates well with other products to eliminate duplicate efforts.
No photo available

Return on Investment

SmartSearch

  • The lack of reliable reporting capabilities was a big reason we moved off of SmartSearch.
No photo available

Pricing Details

SmartSearch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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