SmartSearch is an enterprise-grade native recruitment platform that unifies applicant tracking, CRM, onboarding, and reporting. Purpose-built for staffing and talent acquisition teams, it automates workflows, improves visibility, and reduces reliance on disconnected recruiting tools.
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SmartSearch ATS
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SmartSearch ATS
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SmartSearch ATS
Considered Both Products
Advanced Personnel Systems (SmartSearch)
Verified User
Chose SmartSearch ATS
I did not choose to purchase this software.
If you are someone who wants to go back and forth with the rep and customize a tool and reports that match your business then you will like this tool.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Vice President Human Resources, Global Operations in Human Resources at Gates Corporation (Industrial Automation, 10,001+ employees)
Chose SmartSearch ATS
We have looked at multiple alternatives over the years at both Gates and our collective experiences prior to joining Gates. In our opinion, SmartSearch is the right choice for our business today. We have been able to scale it globally and conduct all of our major requirements …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Vice President in Corporate at L. J. Gonzer Associates (Staffing & Recruiting, 51-200 employees)
Chose SmartSearch ATS
We really have not used any other products. We started with SmartSearch a very long time ago when the ATS business was in it's infancy and have never seen a demo or a recommendation that has convinced us to move elsewhere.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
President at TalentZök (Staffing & Recruiting, 51-200 employees)
Chose SmartSearch ATS
SmartSearch is far, far, far better than our experience with any other system. It may not be as "pretty" but the technology and service blow away the competition.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose SmartSearch ATS
We initially selected SmartSearch because it was more affordable than other options. Now, because we have invested so much in getting the reports and work flows to work, it is difficult to leave for another product. And yet, because SmartSearch is old and does not have all …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose SmartSearch ATS
Functionally, SmartSearch is not on the same page as ZipRecruiter. ZipRecruiter as a platform is much more geared toward helping applicants and is essentially a glorified resume database. SmartSearch offers so much more in terms of features and abilities, that would not really …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Office Manager in Human Resources at OutboundEngine (Human Resources, 11-50 employees)
Chose SmartSearch ATS
I used the other products at other companies. I was not the decision maker in using SmartSearch. SmartSearch is great for customization and for keeping other vested parties in the loop.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Contract Recruiter/Consultant/Trainer in Human Resources at GCommerceSolutions.com (Human Resources, 1-10 employees)
Chose SmartSearch ATS
I have used many ATS. Some clients needed me to help them select their ATS. SmartSearch ATS (in my mind) kills many of the newer upstarts because they are a confident, mature ATS that focuses on the needs of their clients and provides unparalleled support.. Some ATS are …
Director of Operations in Corporate at PeopleAxiom (Staffing and Recruiting, 1-10 employees)
Chose SmartSearch ATS
SmartSearch did more of what we needed it to do and did it better than any other product at an affordable price with excellent scalability. The staff is easy to work with and it wasn't a hard push to buy their product. It's web-based and has a pretty decent mobile application …
Verified User
Chose SmartSearch ATS
SmartSearch is by far the easiest and most effective ATS that I have used. It is extremely user friendly and integrates well with other products to eliminate duplicate efforts.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Technology Coordinator in Information Technology at Miles & Stockbridge P.C. (Legal Services, 201-500 employees)
Chose SmartSearch ATS
Monster is used for people who you know are definitely in the market for a new job. SmartSearch is used to administer and maintain a database of members.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose SmartSearch ATS
We have looked at other ATS products such as BrassRing, Position Management, SilkRoad, and Taleo. We moved off of SmartSearch ATS since we outgrew the system capabilities and needed to implement robust reporting and a manager portal.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Recruiting Administrator in Human Resources at Belcan (Human Resources, 10,001+ employees)
Chose SmartSearch ATS
SmartSearch was already in place before I started. Compared to other programs I have worked with, it is much nicer. It is streamlined, easy to use, good user interface, compatible with Outlook, has the ability to export and much more!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sourcer/Recruiter in Human Resources at Synergy Seven (Staffing and Recruiting, 51-200 employees)
Chose SmartSearch ATS
The only other like system that I have used was PipelineDeals, and that was more for sales, versus recruiting. So my answer can't be applicable to this question.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose SmartSearch ATS
I have used Pointwing, Ultra-Staff, and SmartSearch. Of the 3 SmartSearch was the fastest and the smoothest to use. It was more customizable and caused less issues when used. While I am not familiar enough with the reporting end of things, I would say that may be where it may …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
National Business Development Manager in Human Resources at TechTrades (Staffing and Recruiting, 11-50 employees)
Chose SmartSearch ATS
I love Adobe Echosign for what it is designed to do - secure signatures electronically. It's very convenient to be in one state and be able to do business nationally by getting documents and contracts signed electronically. It's so much faster than faxing or scanning used to …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose SmartSearch ATS
I would rate iCims as #1, Newton #2, and Smart Search #3
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Managing Director in Information Technology at AZAD, Inc. (Information Technology and Services, 51-200 employees)
Chose SmartSearch ATS
It is day & night when compared to other available products. However I would say sales support and customer service were significant in our decision making process.
Verified User
Chose SmartSearch ATS
I have not used any other similar products.
Verified User
Chose SmartSearch ATS
i think they are very different systems and i would say i like smartsearch better. i did not select the system, the company was already utilizing it when i started. The other company I used ss at already had it in place as well but I believed used more aspects of it then my …
I think our environment has stretched SmS and their capabilities (positively) but we have grown together and developed an enormously capable system together that is now very well integrated into our business. For doing applicant tracking, requisition management and offer management that has really been strong. I think we can partner together and build some better analytics and reporting capabilities that would be better suited for our business.
The search functions are outstanding. It is the reason we originally went with SmartSearch many years ago. The ability to do very simple or complex searches gives the recruiting staff great flexibility in how they look for and narrow down candidates.
The hire and onboarding traks allow us to create very specific processes we want our staff to follow to insure a consistent and repeatable result. I can create traks that can be very general or traks that literally provide emails and reminders to all of the players (recruiters, managers, candidates, etc...) every step of the way. This is particularly helpful where we have customers who have extremely stringent contractual guidelines that must be followed.
Support. Their customer support is second to none. We always joke that they are our favorite vendor to deal with.... Anytime we have an issue or question. They are there to walk us through it. The training is on target and the staff has always been friendly and more than eager to help make us successful with the tool.
SmartSearch has a steep learning curve if you want to extensively use the features like automated tasks and the report writer
Technical support is spotty and sometimes very frustrating, they don't respond for weeks at a time.
SmartSearch user interface is old and has far less ability to customize the interface than other tracking systems
SmartSearch has virtually no ability to connect directly with other software and allows now other software to connect in - so no Microsoft Flow, no Zapier, no mail parser, etc. and since Smart Search capabilities are limited, not being able to integrate it with other platforms easily is unfortunate.
I believe over the past 30 or so pages (or so it seems), you have every reason for my business to continue as a SmartSearch ATS client and user. The support is off the charts great the few times I need them (generally not even once per year). My business has been a client since 2004. That should say it all.
There are so many facets of SmartSearch, that to know everything about it is nearly impossible. While it is mainly straight forward, there is a lot. After using the program for a while, you become pretty comfortable with the basics and can start adding some of the other features.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
My license for SmartSearch goes back to 2004. It has always been available for me - don't remember a single time it was not available in all of those years.
Once you get the 1 person on the phone they are very knowledgeable and tend to solve the problem. The issue is there are not enough resources to handle all the clients. Their primary clients are "recruiting firms" and I think that is where most of the their support resources go
Using the basic functions of SmartSearch is an easy implementation. But consider carefully what your organization needs to really drive placements. Because we only did a basic implementation first, we were caught off guard when later trying to implement more functions and realizing that the capabilities were limited or were difficult to learn and implement and realizing that tech support was not going to be consistent.
Functionally, SmartSearch is not on the same page as ZipRecruiter. ZipRecruiter as a platform is much more geared toward helping applicants and is essentially a glorified resume database. SmartSearch offers so much more in terms of features and abilities, that would not really be appropriate to try and compare the two. Similarly, the overall use of SmartSearch is an apples and oranges comparison to LinkedIn Talent. LinkedIn is great for sourcing and attracting talent, but in terms of tracking candidates all the way through a hiring process and tracking a heavy volume of job orders across a variety of states and locations, the two just don't really compare.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
That's easy - they have helped us grown and make more money. The core element of their technology (e.g. the ability to search for, identify and contact candidates is excellent).
They are a business partner and do their very best to help us succeed.
