What users are saying about

SmartSearch

29 Ratings

SmartSearch

29 Ratings
Score 6.1 out of 101

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Likelihood to Recommend

SmartSearch

Well suited for tracking applicants from start to finish. Being able to use SmartSearch to push job postings out to major job boards is very helpful in attracting active candidates and keeping them well organized. SmartSearch is less appropriate for sourcing passive candidates. Although it keeps previous applicants and candidates stored internally, their information is typically not current and thus not really ideal for reaching out to passive candidates that would actually be a good fit for any roles you are recruiting on.

Feature Rating Comparison

Recruiting / ATS

SmartSearch
9.8
Job Requisition Management
SmartSearch
10.0
Company Website Posting
SmartSearch
10.0
Publish to Social Media
SmartSearch
8.1
Job Search Site Posting
SmartSearch
10.0
Customized Application Form
SmartSearch
10.0
Resume Management
SmartSearch
10.0
Duplicate Candidate Prevention
SmartSearch
10.0
Candidate Search
SmartSearch
10.0
Applicant Tracking
SmartSearch
10.0
Collaboration
SmartSearch
9.9
Task Creation and Delegation
SmartSearch
10.0
Email Templates
SmartSearch
10.0
User Permissions
SmartSearch
10.0
Notifications and Alerts
SmartSearch
10.0
Reporting
SmartSearch
10.0

Pros

  • When a company is a new client, SmartSearch ATS does an excellent job of bringing functionality to their client very quickly, usually within a couple of weeks. Their training program is designed so even non-technical users may use their SmartSearch ATS quickly.
  • The Customer Support Team at SmartSearch ATS are off the charts great for jumping on problems quickly and solving them. Sometimes the problems are created by other vendors who link with SmartSearch ATS. Even then SmartSearch resolves the problem. My advice? Expect a happy resolution the rare times you have a problem.
  • The Development Team at SmartSearch ATS have been around for many years. While the fundamentals of the SmartSearch ATS software are mature, the nature of the ATS software business is constant change. SmartSearch ATS does a wonderful job staying up to date. There is no need to bleed at cutting edge. Give me up to date and stability any day! SmartSearch ATS provides both.

Cons

  • When you create a new job posting, you are required to pick a field from "miscellaneous export information". Camera Operator and Makeup Artists are choices. Web Developers are not a choice. I don't get that.

Likelihood to Renew

SmartSearch9.0
Based on 17 answers
While I do not have experience with SmartSearch's competitors, I would renew my use of SmartSearch simply based on the up-front costs of implementing the program. It would be better to continue with a program that is sufficiently meeting my needs than it would be to incur the same up-front costs to implement something else.

Usability

SmartSearch9.6
Based on 4 answers
It is very easy to use from an end-user perspective, but cumbersome to set up without an IT skill set.

Reliability and Availability

SmartSearch10.0
Based on 2 answers
My license for SmartSearch goes back to 2004. It has always been available for me - don't remember a single time it was not available in all of those years.

Support

SmartSearch9.9
Based on 2 answers
I believe that SmartSearch ATS deserves an 11 out of 10. In my experience (and I am technically competent for an English degree and published author), the overall support team at SmartSearch ATS deserves their recognition as a top support team. Even when I manage to find new and exciting technical challenges, the SmartSearch ATS team solves my problems. Their support is truly appreciated.

Implementation

SmartSearch9.9
Based on 2 answers
Follow the suggestions of the SmartSearch ATS staff during the implementation. Let them know where your pain points are in your current system. Provide SmartSearch ATS with your support during implementation so they may be effective supporting your business through the implementation. Then it is important to ask questions if you have any. Accept training. Use the system. The SmartSearch ATS staff are experts.

Alternatives Considered

Monster is used for people who you know are definitely in the market for a new job. SmartSearch is used to administer and maintain a database of members.

Return on Investment

  • Detailed and real-time reporting are very powerful in managing both the business and the teams.
  • Integration with 3rd party tools offers exceptional efficiencies.
  • Improving in internal communications.

Pricing Details

SmartSearch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details