What users are saying about
21 Ratings
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Score 7.9 out of 100
1 Rating
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Score 10 out of 100

Attribute Ratings

  • Avail is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.4

AppFolio Property Manager

74%
12 Ratings
10.0

Avail

100%
1 Rating

Usability

10.0

AppFolio Property Manager

100%
2 Ratings

Avail

N/A
0 Ratings

Support Rating

8.5

AppFolio Property Manager

85%
8 Ratings
10.0

Avail

100%
2 Ratings

Likelihood to Recommend

AppFolio Property Manager

AppFolio Property Manager for our residents is phenomenal. It serves us and our residents very well as far as them having access to their portal. I find the program difficult to use from a data entry standpoint. There are many features on our end that make usage for us much more difficult.
Moriah St. Louis | TrustRadius Reviewer

Avail

We are a very small real estate investing company, and Avail has been great for us. I love that it automates most of the things most landlords don't like to do and makes sure we don't forget to do anything.
Anonymous | TrustRadius Reviewer

Pros

AppFolio Property Manager

  • Multi-entity accounting management
  • Checking printing: We have multiple bank accounts tied to our account and utilize blank check stock. Appfolio automatically prints the routing numbers and account numbers at the bottom of the blank checks based on which property we are paying a bill from.
  • Tie-in with their Investment Management tool gives our investors a great resource while keeping our investments in sync with our accounting software.
Anonymous | TrustRadius Reviewer

Avail

  • Rent collecting
  • Distributing listing to multiple sites
  • Tenant screening
Anonymous | TrustRadius Reviewer

Cons

AppFolio Property Manager

  • There are so many reports that I still need to view and see their value, sometimes it's hard to see with so many options available as a user.
  • Would love to be able to message a prospective tenant their showing time without entering in so much information. Sometimes a quick email, phone number, and name would be ideal to contact them as opposed to so much information as a guest card.
  • One more con would be the timeout of the website. I understand it's for security, but sometimes it will time out after a few minutes of inactivity. It would be nice to have a longer time out period.
hayley schreihart | TrustRadius Reviewer

Avail

  • UI can take a little while to get used to
Anonymous | TrustRadius Reviewer

Pricing Details

AppFolio Property Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$3 per unit/per month

AppFolio Property Manager Editions & Modules

Edition
Residential1.251
Commercial1.501
Community Associations0.801
Student Housing1.251
Plus - Residential$31
Plus - Commerical1.501
Plus - Community Associations0.851
Plus - Student Housing$31
  1. per unit/per month
Additional Pricing Details

Avail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Avail Editions & Modules

Additional Pricing Details

Usability

AppFolio Property Manager

AppFolio Property Manager 10.0
Based on 2 answers
The system is so intuitive and easy to use. There’s almost nothing in the system that can’t be undone if you make a mistake. Important things also have their own tabs. It’s also easy to use from the resident side which is helpful for in a world where everyone is not tech-savvy.
Chantal Matthews, MSEd, CHES®, CHWC | TrustRadius Reviewer

Avail

No score
No answers yet
No answers on this topic

Support Rating

AppFolio Property Manager

AppFolio Property Manager 8.5
Based on 8 answers
Typically, AppFolio answers all questions the same day. However, I've had issues with Apartments.com pulling our information on available listings and consistently advertising incorrectly. I've contacted AppFolio more than 3 times about this in the last month and they said they would look into it and work on getting it figured out with them. However, I've had two more incidents since then and I just feel like I'm not being heard. However, I do give them a higher rating because I feel like they DO try their best and they are VERY responsive when we have major issues (this is more of an inconvenience issue). They do have room for improvement but overall, they're on the right track.
Heather Urban | TrustRadius Reviewer

Avail

Avail 10.0
Based on 2 answers
We've had to contact them twice with questions, and they have been extremely fast and helpful in their responses.
Anonymous | TrustRadius Reviewer

Alternatives Considered

AppFolio Property Manager

This was our old program and it was not user friendly and very inefficient to use. We was never able to answer a question for an owner or a tenant very easily and many times we had to ask for them to let us call them back while we research their question because it was so difficult to maneuver in the program.
Vivian McClintock | TrustRadius Reviewer

Avail

No answers on this topic

Return on Investment

AppFolio Property Manager

  • Before AppFolio, it would take quite a bit of time to complete the move in flow from applicant to tenant. The time saved has been termendous, reducing payroll expenses and other overhead costs.
  • The ability to do everything on-line from applicantion to payment of fees and deposits to signing the lease has also reduced payroll expenses and other overhead. As a start-up company I am doing everything from securing new business to leasing, inspections, hiring vendors, monitoring the work of vendors, paying bills and owners. Because I can accomplish all of this from my cell phone, laptop and iPad, things get done immediately no matter where I am.
  • Negative impact: I FIND MYSELF WORKING ALL HOURS OF THE DAY AND NIGHT. Because access is available anywhere, anytime, I cannot control myself! :)
Robin Quick, CPM®, HCCP | TrustRadius Reviewer

Avail

  • Rent collected on time
  • Tenants found quickly and easily screened
Anonymous | TrustRadius Reviewer

Screenshots

Avail

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