AppFolio Provides a Mid-Tier Solution at a Reasonable Price
May 01, 2021

AppFolio Provides a Mid-Tier Solution at a Reasonable Price

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with AppFolio Property Manager

AppFolio Property Manager is used across our entire corporate office for all accounting functions for both property, and non-property-related entities of ours. We also utilize their Investment Management add-on which ties our investment entities and related investor distributions directly into the property management software. One of the main reasons we use AppFolio is that it makes it easy for us to navigate many LLCs/entities in one system (i.e. we do not need separate files for each entity but can access everything via one login).
  • Multi-entity accounting management
  • Checking printing: We have multiple bank accounts tied to our account and utilize blank check stock. Appfolio automatically prints the routing numbers and account numbers at the bottom of the blank checks based on which property we are paying a bill from.
  • Tie-in with their Investment Management tool gives our investors a great resource while keeping our investments in sync with our accounting software.
  • Customer support is horrendous. It can take weeks to get a live person on the phone and once you get someone, they typically will need to escalate your issue.
  • If you have multiple bank accounts at different banks, the bill-paying feature has trouble properly defaulting to the right bank account.
  • Multiple bank accounts also have issues tying incorrectly to the Cash section of the balance sheet.
  • Check printing from multiple bank accounts.
  • Syncing with their Investment management module.
  • Having all of our LLCs in one system.
  • We have definitely experienced a positive ROI and streamlined our accounting procedures since switching to AppFolio.
  • Their bulk upload feature for journal entries has been a big time saver
  • Their product is very fairly priced.
QuickBooks requires separate files for each LLC/entity, making comparing data difficult and also requiring a lot of time to login/out of each individual company prior to getting information. Pricing was simple and straightforward.

Yardi is a top-tiered product, but much more expensive than what we were looking for. I was also concerned that given the number of modules Yardi offers, we would end up spending much more in the long run with additional fees.

AppFolio's pricing is transparent and affordable for a mid-tier property management solution.

Do you think AppFolio Property Manager delivers good value for the price?


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Did AppFolio Property Manager live up to sales and marketing promises?


Did implementation of AppFolio Property Manager go as expected?


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I think it is one of the best solutions out there for the price. Cheaper solutions don't have the same features (i.e. check printing for multiple bank accounts). If you need personal support or are not overly tech-savvy, you will be better off with a higher-end product that delivers more personalized service. If you are a tech-forward organization that can figure out your needs and features on your own, then I think Appfolio is a great solution.