AppFolio Property Manager is a great way to manage your renters!
May 15, 2023

AppFolio Property Manager is a great way to manage your renters!

Kristen Beer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with AppFolio Property Manager

It has streamlined our application process for our rental units. It has also streamlined the background checks and has allowed for online payment of their rent and deposit. It has made everything easier to search for information. It has shortened the time it takes for an applicant to apply for a rental unit and get accepted since everything is in a one stop shop with appfolio. We are able to connect it to the investor management appfolio portal, which has allowed us to see how successful our properties are with our investors.
  • Easy to use application process
  • Easy for our renters to pay their rent online
  • Easy to connect to our investors who have invested in these properties
  • Being able to integrate our old system into appfolio in a more streamline easier way
  • Be able to seperate some "owners" from the investment management and property management
  • Allow for additional customization based on how our organization operates
  • Application tracking
  • Online rent payment
  • custom reports
  • Saves time for the property manager so they can work on big picture items
  • Ensure compliance with state and federal requirements in the rental industry
  • We have a higher rent collection rate as well as most renters paying on time
We liked the features that AppFolio had vs Yardi. Their were more features that aligned with our future goals, and were far easier to use. The online reviews were also better, which swayed our opinion.

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We have 6 apartment buildings that we manage. Every month we were having to drive to each location to collect rent checks. Since using appfolio, we only have a couple of renters that still send in a paper check, the rest pay online, so we are ensuring that our renters are paying on time.

Once we have an applicant apply, the old way was to take their scanned application, review, and then pay to have a background check conducted. Now, with appfolio, we are able to have them apply, sign off on the background check, and pay their deposit all in one shot. It has allowed our property managers to focus on other property items rather than conducting background checks.