TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Appian

    Score7.9 out of 10
    N/AAppian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

    $0

    Aurea Process

    Score10 out of 10
    N/AAurea Process (formerly CX Process) from Aurea Software in Austin is a business process management offering, based on Savvion BPM.

    $200,000

    per year

    Fiorano ESB

    Score2 out of 10
    N/AN/AN/A
    Pricing
    AppianAurea ProcessFiorano ESB
    Editions & Modules
    Appian Community Edition
    $0
    Application - Input-Only
    $2
    per month per user
    Application - Infrequent
    $9
    per month per user
    Application - Standard
    $75
    per month per user
    Platform
    Custom Quote Priced per user with unlimited apps.
    minimum 100 users, no maximum
    Unlimited
    Custom Quote Priced per development with unlimited apps.
    unlimited
    License
    $200,000
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    AppianAurea ProcessFiorano ESB
    Free Trial
    YesNoNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    AppianAurea ProcessFiorano ESB
    Considered Multiple Products
    Appian
    No answer on this topic
    Aurea
    No answer on this topic
    Fiorano Software
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    38 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    32 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    37 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    25 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    91%
    Implementation went as expected
    30 Answers
    No answers on this topic
    No answers on this topic
    Features
    AppianAurea ProcessFiorano ESB
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Appian and Aurea Process and Fiorano ESB
    Feature
    Appian
    8.1
    9 Ratings
    4% above category average
    Aurea Process
    5.3
    1 Ratings
    37% below category average
    Fiorano ESB
    -
    Ratings
    Dashboards8.29 Ratings6.01 Ratings00 Ratings
    Standard reports8.59 Ratings6.01 Ratings00 Ratings
    Custom reports7.69 Ratings4.01 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Appian and Aurea Process and Fiorano ESB
    Feature
    Appian
    7.4
    9 Ratings
    2% above category average
    Aurea Process
    5.8
    1 Ratings
    36% below category average
    Fiorano ESB
    -
    Ratings
    Process designer7.99 Ratings6.01 Ratings00 Ratings
    Process simulation6.49 Ratings7.01 Ratings00 Ratings
    Business rules engine6.49 Ratings5.01 Ratings00 Ratings
    SOA support8.29 Ratings5.01 Ratings00 Ratings
    Process player7.39 Ratings7.01 Ratings00 Ratings
    Form builder7.69 Ratings00 Ratings00 Ratings
    Model execution8.59 Ratings5.01 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of Appian and Aurea Process and Fiorano ESB
    Feature
    Appian
    -
    Ratings
    Aurea Process
    4.0
    1 Ratings
    70% below category average
    Fiorano ESB
    -
    Ratings
    Social collaboration tools00 Ratings4.01 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Appian and Aurea Process and Fiorano ESB
    Feature
    Appian
    -
    Ratings
    Aurea Process
    4.0
    1 Ratings
    68% below category average
    Fiorano ESB
    -
    Ratings
    Content management00 Ratings4.01 Ratings00 Ratings
    Best Alternatives
    AppianAurea ProcessFiorano ESB
    Small Businesses
    Bizagi
    Score8.3 out of 10
    Process Street
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Mule ESB
    Score8.3 out of 10
    Enterprises
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    IBM DataPower Gateway
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    AppianAurea ProcessFiorano ESB
    Likelihood to Recommend
    9.4
    (139 ratings)
    5.0
    (1 ratings)
    2.0
    (1 ratings)
    Likelihood to Renew
    8.5
    (19 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (95 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (118 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    6.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    AppianAurea ProcessFiorano ESB
    Likelihood to Recommend
    Appian
    Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
    Incentivized
    Read full review
    Aurea
    The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...
    Incentivized
    Read full review
    Fiorano Software
    Fiorano would be a good choice for small-medium businesses that need integration capabilities with clients but don't want to carry the burden of an in-house development team. The software can be used by technical non-developers and the organization offers professional services to get you off the ground. For larger organizations that have an in-house development team and a wealth of internal resources, other "enterprise grade" middleware/ESB solutions may be more applicable.
    Incentivized
    Read full review
    Pros
    Appian
    • Allows at a glance workflow documentation which assists in the need we have for information readiation.
    • Drag and drop interface for workflow development greatly speeds our apps time to market.
    • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
    Incentivized
    Read full review
    Aurea
    • Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
    • User-friendly UI
    • Relatively painless implementation
    Incentivized
    Read full review
    Fiorano Software
    • Fioranio's underlying design is very good. In the event of a sudden shutdown, it would - in theory - be able to recover messages that were in-flight.
    • The visual design surface is very appealing and provides a very quick and easy way to decipher data flows. It has a definite advantage over traditional develop and document processes where documentation tends to be out of date. With Fiorano, the flow is already visualized in a relatively easy to understand way.
    • One thing that Fiorano had over some competitors was connections into our AS400 data queues. Not all middleware solutions have that - which is a boon for organizations that still run an iSeries in the back-end.
    • The support people are generally very well educated and easy to get a hold of if you have a support agreement in place.
    Incentivized
    Read full review
    Cons
    Appian
    • Search issues when type ahead and database search are used in the same field.
    • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
    • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.
    Incentivized
    Read full review
    Aurea
    • Standard edition is significantly lighter touch than the (pricier) Enterprise version
    • There are similar solutions on the market that are competitively prices and offer positive user experience
    • Data migration can be tricky at times
    Incentivized
    Read full review
    Fiorano Software
    • Fiorano scalability was a problem for us - specifically we were told about a limit of the number of components that could be run on a single server. This was not explained during the pre-sales and is a serious limitation of the platform.
    • Some of the components in Fiorano are just poorly implemented. For instance, we used the FTP component to download a large multi-GB file. Apparently, that component requires equal RAM to file size. So, if you download a 10GB file, you'll need at least 10GB of RAM to do so.
    • Stability was also problematic for us - some of the components or entire data flows would suddenly stop for no reason. At time they coudln't even be restarted and we were forced to restart the Fiorano service. Not an ideal situation to be in for mission critical data flows.
    • Consistency is a problem for the components in Fiorano. There are wide ranges of design variations in the UI between components. Even in the same component, it could be the case that you'd have to switch back to the "old" component UI to view certain important settings. This made development more difficult.
    • 3rd party support doesn't exist - perhaps it isn't popular enough? There isn't a community supporting Fiorano which means that problems require you to go to a support person.
    Incentivized
    Read full review
    Likelihood to Renew
    Appian
    We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
    Read full review
    Aurea
    No answers on this topic
    Fiorano Software
    No answers on this topic
    Usability
    Appian
    Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
    Incentivized
    Read full review
    Aurea
    No answers on this topic
    Fiorano Software
    No answers on this topic
    Support Rating
    Appian
    Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
    Incentivized
    Read full review
    Aurea
    No answers on this topic
    Fiorano Software
    No answers on this topic
    In-Person Training
    Appian
    As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
    Incentivized
    Read full review
    Aurea
    No answers on this topic
    Fiorano Software
    No answers on this topic
    Online Training
    Appian
    Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
    Incentivized
    Read full review
    Aurea
    No answers on this topic
    Fiorano Software
    No answers on this topic
    Implementation Rating
    Appian
    It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
    Incentivized
    Read full review
    Aurea
    No answers on this topic
    Fiorano Software
    No answers on this topic
    Alternatives Considered
    Appian
    Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
    Incentivized
    Read full review
    Aurea
    No answers on this topic
    Fiorano Software
    We are evaluating options such as Apache Nifi as a possible replacement for our Fiorano data flows. We've also used PilotFish technologies that has been able to fit the same use cases as Fiorano (minus the visual component). Generally the products mentioned above excelled in areas of stability and through-put compared to Fiorano, but none have been able to consolidate our ESB components into a single platform.
    Incentivized
    Read full review
    Return on Investment
    Appian
    • I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
    • The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
    • There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.
    Incentivized
    Read full review
    Aurea
    • As our customers vary in size and maturity, the ROI ranges accordingly.
    • For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
    • For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.
    Incentivized
    Read full review
    Fiorano Software
    • Fiorano added another piece of complexity to our ESB solution but has not pulled its weight as far as ROI. As we started ramping up on the product, it continued to show it's short-comings and we are working now to ramp it down. Overall, it has not been a positive experience.
    Incentivized
    Read full review
    ScreenShots

    Appian Screenshots

    Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism

    Aurea Process Screenshots

    Screenshot of CX Platform enables leading companies to modernize, automate, and monitor their back office by bridging legacy SOA solutions to modern micro-service and container-based architectures.