What users are saying about
Top Rated
159 Ratings
6 Ratings
Top Rated
159 Ratings
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Score 8.3 out of 101
6 Ratings
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Score 6.5 out of 101

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Likelihood to Recommend

Appian

Surely Appian is not a Site Development Tool. So we should avoid the use of a system for just UX development. We should look for process automation as much as we can mature the use cases.
Ravi Joshi, PMI-ACP® profile photo

camunda BPM

A viable solution for low budget projects where highly technical staff, specifically software developers, are available as a resource. The product requires deep technical knowledge and also experience with the product to deal with its quirks, however once implemented is relatively straightforward to maintain. Suitable for small-med sized/scale business process/rule processing requirements.
No photo available

Feature Rating Comparison

Process Engine

Appian
camunda BPM
5.1
Process designer
Appian
camunda BPM
6.0
Business rules engine
Appian
camunda BPM
8.0
SOA support
Appian
camunda BPM
3.0
Process player
Appian
camunda BPM
5.0
Support for modeling languages
Appian
camunda BPM
8.0
Form builder
Appian
camunda BPM
3.0
Model execution
Appian
camunda BPM
3.0

Collaboration

Appian
camunda BPM
3.0
Social collaboration tools
Appian
camunda BPM
3.0

Content Management Capabilties

Appian
camunda BPM
4.0
Content management
Appian
camunda BPM
4.0

Pros

  • Repeatable process. Once implemented in Appian, you have an automated process that will always work in the same way. No more dependencies on people remembering what needs to be done or how to do it.
  • Great integration with other applications. Appian allows you to integrate with many other applications to provide a seamless process flow.
  • Reporting capability. Appian has the ability to report on information from any connected system to provide real-time data. Very nice graphical and textual reports can be created.
  • Sites. The ability to create a place for a user to be able to perform their required job without having to see all of the other applications, reports and records. This allows a very focused approach for a user to interact with the system.
Helmut Arnold profile photo
  • Task orchestration
  • Freeware
  • Graphical interface allows normal users to understand business process model diagrams more intuitively
No photo available

Cons

  • Appian is continually improving the product but having to learn new features every 3 months (upgrade schedule) can be a challenge.
  • Graphical user interface could use some additional improvements but it has come a long way already.
  • Sites could use some additional modifications. Currently, the News Feed is not available on a site.
Helmut Arnold profile photo
  • GUI lacks shortcuts
  • GUI is not intuitive and hard to use. More involved technical capabilities are hidden in the menus which make navigation and setup difficult.
  • Documentation is not fully fleshed out and examples are bare. The target audience is technically adept software developers, with expected experience and knowledge of javascript and java.
  • Community exists but is relatively small and highly technical. Support is not easily accessible unless the costly paid version is opted for.
  • Programming languages used are confusing as it merges java and javascript in certain scripts.
  • Debugging is difficult as there is no error/typo checking or console in the designer when using scripts. It does not have the capabilities of more fully featured IDEs, but is a simple text entry for scripts.
No photo available

Likelihood to Renew

Appian9.5
Based on 11 answers
Other prosed applications are under review or developement
Greg Crellin profile photo
No score
No answers yet
No answers on this topic

Usability

Appian8.8
Based on 28 answers
Great platform for providing business process management. Fairly easy to learn tool (especially now that I have seen the evolution over 5 years). More difficult to master, but there is a great community that is always willing and able to help solve your problem.
Helmut Arnold profile photo
No score
No answers yet
No answers on this topic

Support

Appian8.4
Based on 52 answers
We have a mixture of onsite and offshore support by Appian and their partner Cognizant. Our stated support hours for the business are 9-5pm Mon-Fri. Cognizant being located in India provides us with coverage up to 9pm should anything happen that needs urgent attention. Appian Cloud Support are also there should we have any issues connecting to the application.
Paul Cabrelle profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Our approach to selecting Appian was more of a solution based approach to an existing problem. Since then, our Enterprise Architect has been instrumental in mapping out where we will be taking Appian and how it can be applied across the organisation.
Paul Cabrelle profile photo
Lacks good documentation. Training and documentation is geared towards those who are already technically adept. Does not have as many data integrations as other full fledged products. Paid version of Camunda is not as fully fledged as other products.
No photo available

Return on Investment

  • We have only had the software since March 2017 so it's a bit premature to be able to quantify what effect on ROI. We have seen efficiency gains in processing times and throughput when compared to previous years statistics.
Paul Cabrelle profile photo
  • Freeware makes testing and utilizing Camunda a cost-effective solution
  • High level of difficulty in implementation may require a lot more time and effort than normally expected. (2-3x more effort than other paid and fully featured solutions)
No photo available

Pricing Details

Appian

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appian More Information

camunda BPM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

camunda BPM More Information