Appian vs camunda BPM

• Repeatable process. Once implemented in Appian, you have an automated process that will always work in the same way. No more dependencies on people remembering what needs to be done or how to do it.
• Great integration with other applications. Appian allows you to integrate with many other applications to provide a seamless process flow.
• Reporting capability. Appian has the ability to report on information from any connected system to provide real-time data. Very nice graphical and textual reports can be created.
• Sites. The ability to create a place for a user to be able to perform their required job without having to see all of the other applications, reports and records. This allows a very focused approach for a user to interact with the system.

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• Task orchestration
• Freeware
• Graphical interface allows normal users to understand business process model diagrams more intuitively

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• Appian is continually improving the product but having to learn new features every 3 months (upgrade schedule) can be a challenge.
• Graphical user interface could use some additional improvements but it has come a long way already.
• Sites could use some additional modifications. Currently, the News Feed is not available on a site.

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• GUI lacks shortcuts
• GUI is not intuitive and hard to use. More involved technical capabilities are hidden in the menus which make navigation and setup difficult.
• Documentation is not fully fleshed out and examples are bare. The target audience is technically adept software developers, with expected experience and knowledge of javascript and java.
• Community exists but is relatively small and highly technical. Support is not easily accessible unless the costly paid version is opted for.
• Programming languages used are confusing as it merges java and javascript in certain scripts.
• Debugging is difficult as there is no error/typo checking or console in the designer when using scripts. It does not have the capabilities of more fully featured IDEs, but is a simple text entry for scripts.

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• We have only had the software since March 2017 so it's a bit premature to be able to quantify what effect on ROI. We have seen efficiency gains in processing times and throughput when compared to previous years statistics.

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• Freeware makes testing and utilizing Camunda a cost-effective solution
• High level of difficulty in implementation may require a lot more time and effort than normally expected. (2-3x more effort than other paid and fully featured solutions)

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