Likelihood to Recommend Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
Read full review Well, in our case, because I have two use cases, one is with the operator, which obviously is super easy with OpenShift because it's just click, click start aside from the issue from the operator. But that's a different interview. And the other point is for the web portal that our portal team uses, it's very easy. Two perform a task needed for them to do their deployment, their pipelines, and their daily Java.
Read full review Pros Allows at a glance workflow documentation which assists in the need we have for information readiation. Drag and drop interface for workflow development greatly speeds our apps time to market. Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development. Read full review Scales very well. It provides you with a landing pad to modernize what you have in a phased approach so you don't have to do it all at once, right? You can take small pieces of work and implement those on OpenShift over time. It enables us to be able to implement things like GI ops configuration as a service, and infrastructure as a service using the tools that are native to OpenShift, which gives us far greater reliability and consistency as far as monitoring for any kind of drift and configuration or unauthorized changes. So it pretty much gives us a lot of visibility on things that are otherwise relatively difficult to see using the old means of doing what we do. So it provides us with a modern set of tools to accomplish all those objectives. Read full review Cons Search issues when type ahead and database search are used in the same field. Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work. Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing. Read full review Network of observability, so having one single screen to see to have some network-related metrics for the pod levels. Also at the cluster itself level and more importantly is ease of use for troubleshooting when there's any timeout. This has been the single kind of issue I've been facing for my three years of experience with OpenShift and it hasn't been an easy task for such troubleshooting. Read full review Likelihood to Renew We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Read full review Leverage OpenShift Online constantly at both the free and paid tiers. While AWS is convenient, it often brings more administration than I want to deal with for a quick application (i.e. Drupal or Wordpress blog). OpenShift also simplifies the DNS registration and ability to share application environments with team members
Read full review Usability Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
Read full review As I said before, the obserability is one of the weakest point of OpenShift and that has a lot to do with usability. The Kibana console is not fully integrated with OpenShift console and you have to switch from tab to tab to use it. Same with Prometheus, Jaeger and Grafan, it's a "simple" integration but if you want to do complex queries or dashboards you have to go to the specific console
Read full review Performance Applications deployed to OpenShift clusters stay responsive when peak load hits or when the traffic dies down - since the platform reacts by scaling out or scaling in the deployed applications elastically - achieved through' policy sense and response automation - leveraging monitoring, measuring (metrics), auto-scaling to meet SLAs, SLOs, and SLIs. This approach works for stateless or stateful business logic hosting applications. The deployed applications perform consistently, stably, and securely across many deployment platforms - public clouds, private data centers, at the edge, or on factory floors - hosted by bare metal or virtual environments.
Read full review Support Rating Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
Read full review Their customer support team is good and quick to respond. On a couple of occassions, they have helped us in solving some issues which we were finding a tad difficult to comprehend. On a rare occasion, the response was a bit slow but maybe it was because of the festival season. Overall a good experience on this front.
Read full review In-Person Training As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
Read full review Online Training Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
Read full review Implementation Rating It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Peter Newnam Development Team Lead for BPM, Integration and Special Project Teams
Read full review Alternatives Considered Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
Read full review We had some existing apps and were looking for a platform to modernize our app deployments and scale for future growth. Based on Kubernetes, OpenShift offers more flexibility and customization. We could deploy any type of containerized application, not just Cloud
Foundry -specific ones. I particularly liked the built-in security and its focus on rapid and automated deployments. Moreover, our cloud strategy isn't set in stone. OpenShift's flexibility means we could deploy on-prem, in multiple public clouds, or use a hybrid approach - something other products couldn't offer as expected.
Read full review Contract Terms and Pricing Model It's easy to understand what are being billed and what's included in each type of subscription. Same with the support (Std or Premium) you know exactly what to expect when you need to use it. The "core" unit approach on the subscription made really simple to scale and carry the workloads from one site to another.
Read full review Return on Investment I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code." The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications. There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others. Read full review I'll say a lot of positive impact because when we started making this product aware to all the application domains in our business, they saw how easy to use. I mean we are giving a lot of control to the development team, how they can scale their application, how can they check the health of the application, and what action they can take if they are in any kind of failure or even meeting the business's SLA. So there are a lot of capabilities and those are really new features they can use. Those I think are a good use of OpenShift. Read full review ScreenShots